I was in a pinch - with a deadline to meet and a huge amount of money at stake if documents were not received by a certain time. Our computers were not cooperating with our printer/scanner service so I decided at 15 mins before deadline to download this app.
I was not only able to install the app and set up my account but I also scanned 59 pages, converted to pdf and emailed off to the the loan officer all within 14 minutes.
Scanner App is absolutely incredible. I have used many scanning apps in the past and none even compare to this one.
If you know how to use your device, you can use this app easily. It’s intuitive interface makes it a no brainer. The camera takes great photos and it’s ability to send via email of your choosing is seamless and quite brilliant.
Thank you Scanner App - this is one app I
will continue my paid subscription without any hesitation.
Forget the other scanning apps. This is
THE ONLY SCANNING APP YOU NEED!!
I paid a one time fee to use this app about a year ago, I used it seldomly. Today I had to reinstall it - because it stopped working, after reinstall tried to “restore my purchases” like with other apps - NOTHING! Looks like they took my payment that was one time fee for a full use, and now making me pay again.
Then I read the reviews and some people got the same problem when they updated the app.
I lost all my stored files - some are extremely important - without a warning! And on top of that they now want an expensive monthly or annual subscription.
I’m going to demand my money back and switching to another app. Do not install, if they did this once - they can do this again.
I can’t believe, I used to recommend this app. I also have their FAX app and will be deleting that too! You don’t do this to your customers.
they must have paid for reviews or something because this app is sleazy from the start. The only reason I got this app was to see the count feature which they showed off mostly in their ad. You can’t use the count feature at all unless you pay for a subscription and before the developers reply telling me there’s a free trial that free trial is a scam I’m not dumb (3 day free trial but really 1 day and you have to cancel same day or you get charged)
Why even advertise the app as free when it’s not? Being greedy like this will get you nowhere as a dev. The whole idea is to make customers happy and seems to me you piss off every customer you get maybe when I’m done getting my CS degree I’ll remake your app the right way and show you how far customer service gets you.
Deleted this shady app almost as fast as I downloaded it.
I’ve been an iPhone user for about 10 years, and this is my first ever written review on an app. Don’t get me wrong, there are hundreds of great apps in the App Store, but the Scanner App is a utility that, I feel, deserves some recognition for truly getting it right. I only installed the app a few months ago (previously used Adobe Scan), and I immediately fell in love with it. These guys have literally thought of everything, from the high-level “categorical” scan options, down to the fine grained details seen with the auto-magnifier view when cropping the edge of your document. This app does exactly what it should do, without feeling overcrowded with unnecessary features that should be left to your document/photo editing app anyways. Thank you for making life just a little bit more convenient, it is appreciated!
DO NOT BUY THIS APP. They will change your subscription with no notice and begin charging you monthly for the yearly price, and then say that they can’t issue refunds.
I’ve subscribed to this app for over three years. In May, I got an email reminder stating: “Starting Jun 22, 2021, your subscription automatically renews for $9.99/year.” No problem. On June 11, same email. I was then charged in June, as I should have been. Then I was charged in July. I didn’t notice it until today, as we were on vacation when it went through and had bought a couple of other apps through the App Store. I was charged again today. I checked and my yearly subscription was changed to monthly, without my approval and and directly contradicting the emails I received prior to my renewal. This is dishonest, and I am not at all pleased.
I’ve had it for less than an hour so far but I already know that I hate it. Basically I tried to do the count thing shown on the ad. And guess what happened even though I did not see anything about it being premium it took me to a thing were it said that I had to go premium. So I said ok then I trued to do math and the same thing happened except that instead of it being counting a all the other stuff and math it was the other stuff and JUST math. Over all I think that if I try another thing it will do the same thing.
I DO NOT LIKE THIS APP. And that is final and I hope this review helps you. Also a bother thing because my email is not set up on this phone (it’s on the computer) and I can’t pay on this phone I am wondering if I am getting charged even though I can’t pay so please someone answer my question.
First off there is no code for this app, which they don’t tell you so as soon as you click where it says to get code (you have no other option) you can’t get a refund. Their instructions were very vague, they actually send you to the App Store to download the app from there. when I first opened the app as per their instructions it was coming up with ads and asking me to purchase the app. It took their tech support 5 days with urging from iDrop to respond and they were sarcastic. The app in my opinion is not worth it, it is supposed to scan QR code’s and doesn’t. If I could give it zero stars I would
I scanned one item on this app, don't remember subscribe to anything, and deleted the app. You do not show the rules of subscription until you go to the settings portion of the app; they aren’t stated beforehand. Most apps that are similar have a trial and will automatically unsubscribe when the app is not on the phone. It make no sense to continue charging when it’s not even being used. Makes me lose respect for your company and app. Do better.
Don’t bother responding to this because I can see how you’ve responded to countless other comments regarding this same topic.
I feel SCAMMED. I thought I download the free version, but after I download it, it ask if I want “free trial”. Based on my experience of “free trial”, it starts to charge automatically after the trial is ended, so I selected “no”, or turn the button off, but then it ask me something and I thought I can just use the app free but then after I click too fast it already charged me $20 for the premium of entire year!!! This is SCAM.. if the app is not free why you allow us to download it in the first place!!
Apps like this try to make you pay a fee for services you could do on a computer for free. No ability to upload images from camera roll. This should be a simple feature and should be included.
The developers responded to this review saying that they provide a free trial! How great! IF I wanted to use their app for a week before unsubscribing. A free trial accomplishes absolutely nothing if you want to use this app more than once. “PDF photos” is a much better option for your scanning needs.