Everything was working perfectly fine two days ago and at some point while I was on the app it logged me out, for a second I thought someone was logging in so I logged back in and changed my password, it worked for about 2 minutes then logged me out again, once again I logged in and changed it. The third time it logged me out and when I tried to log back in it said my account was temporarily locked. I followed the guidelines and read through your helping guide but nothing seemed to work, I gave it some time and later that night I tried to log in once more and it let me in around 10. Yesterday morning at 2AM I randomly got logged out again and it said the same thing, I’ve never been inappropriate on snap, I don’t spam and I’ve already verified my email and number. I waited another full day to log back in, It’s 2AM now and it still hasn't “unlocked”. Please fix it. Luuvlymimi.
I don’t think I’ve ever had an issue with Snapchat until now. For the last week my Snapchat has been fairly worthless. I could only add pictures to my story, no videos or it would freeze or just not even upload the video. When I go back into my memories to try to add it back to my story, it still won’t upload. Most of my friends apps just show up as a black screen. I can only view my story views if I hurry & click on my story as soon as I get onto Snapchat, but after that first story view it won’t click on anything else unless I completely back out of the app & go back into it, but then it does the same thing. I don’t know what’s causing all these issues but it’s really frustrating & hopefully something that can be fixed. I’ve sent multiple error reports but nothing has changed. I’d be willing to change my rating if this issue is fixed....
I have had Snapchat for years now. I have rarely had any issues, especially with support. This app has its fair share of glitches and crashes, which is fine and I tolerate it. However, I recently ended up losing a majority of my streaks due to the app crashing and glitching every time I tried to use it. The issue resolved itself but my streaks were gone. I email support, which I have usually done in the past when this occurs, and they now proceed to tell me there’s nothing they can do. I’m so confused as to why now they decide not to restore them? Why is it such a big deal to restore streaks, ESPECIALLY when it is not at the fault of the user? Very disappointing customer service
i love snapchat, i use it all the time. i just feel like it would be better if we could change our usernames. i made my snapchat when i was around 8 or 9. i can’t make a new one or i would lose my streaks, i have over 1,000 day streaks. my snapchat user name is more for kids and i hate it. so, you should make it to wear we could change our usernames. you could make joe many times we change it limited so it doesn’t get confusing though, like i feel like we should only be able to change it one time. if you see this please think about it. thanks.
sometimes it is VERY slow. And how I know it’s not just my phone is because. It happens to my friends and my mom. I don’t know if it’s a bug. But it definitely needs to get some type of fixed. To be 100% honest, is ever since his whole COVID-19 thing about everything had been slow. I just want to know if it can get help. Because it definitely needs it! And I would also appreciate it if you took the time out of you’re day to make it to where we can delete snaps. Multiple times I have accidentally sent something to someone when it was personal.
I love Snapchat, it’s a great app. I have one suggestion though, I think it would be great if you could see who your friends have added. I might want to add someone that my friends have but without having to ask them if I could have there Snapchat. It would be a lot easier to get someone’s snap if I could see who they have added and be able to add them myself. I hate trying to search people up that I want to add because it might not be them and there is no way to tell. I would love if this could happen but it’s just an idea.
Snapchat please listen I have so many picture In my memories that I love but it takes forever to find them and once I do i can screenshot them yeah, but they just end up getting lost in my camera you should make a column when u swipe up to see your memories labeled favorited so that people won’t lose that picture I posted this idea on my story and within 5 minutes 20 people replied saying how much of a good idea. So please take my recommendation to consideration, people would love it and I know that’s what your going for.
I know that this app may be good for communication and viewing people’s stories, but they recently removed some if the bitmoji features such as the middle part, star glasses, and other possible things, there is no reason for the removal of these items, and they were important, and now my bitmoji does not look as much like me. It would be awesome if they added back as that would be satisfactory for many other people who savored the pieces. Finally, i enjoy this media, i just wish that it was better with glitches.
Not just the ads that come between snaps, but the advertisement that sit on the discover page. THE CLICK BAIT NEWS is something I’m honestly willing to give up using the whole app altogether.
This app used to be a platform where you could send snaps and see your friends stories. All these advertisement and over exaggerated stories are just a sad excuse for a “good update”.
You want the app to be better honestly just take out the clickbait advertisement, or “For You” section.
I love snapchat, it’s a great way to communicate and it’s a fun way to talk to your friends. I just wish there was a way to hide your snapscore or reset it or something because I hate the judgement i get based off of my snapscore. It doesn’t make me who I am and I started a new account so i could restart but i ended up not using it because of my memories and streaks etc.. I just think that there could be something done about that cause I know I’m not the only one who hates it.