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Starbucks | App Report, Store and Ranking Data
All Starbucks™ logos and trademarks used and displayed are the property of Starbucks.
Category Ranking History
Review Breakdown
Downloads
Feb, 2023
Worldwide
742K
Revenue
Feb, 2023
Worldwide
$0
Screenshots
Description
The Starbucks® app is a convenient way to order ahead for pickup, scan and pay in-store and customize your favorites. Rewards are built right in, so you’ll earn Stars towards free drinks and food on your purchases. Mobile Order & Pay Customize and place your order, then pick up from a nearby participating store without waiting in line. Reorder quickly with Siri. Pay in Store Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S. Earn Stars & Redeem Rewards Join Starbucks® Rewards and unlock exclusive benefits while earning Stars with almost every purchase. Redeem Stars for free drinks, food and more. Starbucks® Rewards members can look forward to a birthday treat plus complimentary coffee and tea refills.* Earn Stars even quicker with Double Star Days, Bonus Star challenges and Member exclusive games. No matter how you pay, you can earn Stars on your order. Up to 3 Stars/$1 with Starbucks Rewards Visa Card, 2 Stars/$1 with a Starbucks Card, and 1 Star/$1 with cash, credit/debit and PayPal. Some restrictions apply. Send a Gift Say thanks with a digital Starbucks Card in the app or iMessage. It’s easy to redeem a digital card from email or in the Starbucks® app. Manage Starbucks Cards Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards. Find a Store See stores near you, get directions, hours and view store amenities before you make the trip. Tip Your Barista Leave a tip on purchases made with the app at many stores in the U.S. *At participating stores. Restrictions apply. See starbucks.com/rewards for details.
0 Installed SDK
No sdks found for this app
Reviews
Restrooms
Linda Haaf Hobson on 2023-03-21
I’m totally happy with the wonderful people who work at every Starbucks store I visit, which is almost every single day, often more than once. I love all the drinks and much of the food, although one at a time you have removed all my favorites, and the healthiest, foods from your menus.
What I’m really disappointed with right now is the store on John St. in Salinas, and any other store that does not allow customers to use their restrooms. This is so inhuman, for any public place to deny this basic need. But if I’m spending sometimes $100 in a week at your place of business, and you are selling food and drinks, the least you can do is provide a place where your customers can wash their hands and freshen up. And your employees should not have to be turning away people like me who are desperately pleading with them to allow this basic human need. Go find a gas station?! But first stand here and wait five or 10 minutes for us to make your $6 cup of coffee.
I will not be back to that store, and I feel sorry for the people who work there.
And the people relieving themselves out by the trash cans because they can’t make it to a gas station.
Please fix this. I’m the one out here always sticking up for Starbucks.
I love Starbucks but HATE this app
Briski's iPod on 2023-03-21
There are so many system errors. Sometimes I place an order there are system errors when processing an order and it’ll tell me it can’t place my order, but it will STILL charge me. If I’m able to place an order after the error I have gone to Starbucks and found TWO drinks ordered and two charges even if the app tells me it couldn’t be placed. A lot of the time i’ll pull it up, it won’t show me my favorites, saved stores, or any stores near me. For any length of time! And if I’m gonna pay $7-8 for a chai tea (bc I don’t drink coffee,) it could at least be a little easier to gain points. They never just gift you with a small gift like a free cake pop or something like that and it takes forever to get enough points to actually get a free drink! And I order omw to work M-F! Like I said I love Starbucks, but the app genuinely frustrates me enough to not wanna go at all anymore. If there was another store that sold iced chais with oat milk near me, I would have been gone forever ago.
iOS 16 Live Activities functionality
ErickTiger007 on 2023-03-21
This apps just works perfectly fine for me, and I have encountered almost no problems at all so far; works as intended. I’m currently use the mobile app for pick up ordering very often, but that’s where I feel the app have been missing something very useful in my opinion. iOS 16 just came out a few months ago, and when I found out about it, the only thing that got my attention was the Live Activities feature. In my opinion I think this feature would perhaps work very good with mobile ordering. Especially since there has been other food delivery apps that had been now slowly integrating this feature, I would like to also see it very soon on the Starbucks app, because to me it seems like a very useful tool in some ways. But other than that, I’m am giving this a 5 star review because like I said, I have no problem whatsoever, but with that in mind, the only thing I think could make this app a little better is that experience with the new Live activities feature.
Terrible now
Big Daddy Rayman on 2023-03-21
I’ve had the Starbucks app for years. I’ve used their rewards several times. It was nice ordering on the road and going to any store to get coffee.now I logged out and cannot log back in. After trying to change the password several times a message keeps appearing that my password or username is incorrect. I started a new account with a different email address, logged in and everything worked great, however, after I logged out I could not log back in. The message came up saying my username or password is incorrect. What a load of garbage. I don’t think this should be sooo difficult just to get coffee. If they do not resolve this I will absolutely be done with Starbucks. I will never shop there again
Starbucks used to be a treat
Guitarplayer >4yrs on 2023-03-21
I remember when getting Starbucks was like a reward. Even if you only got a regular coffee it felt like you were treating yourself. The quality was so much better. I now prefer to make my own coffee or choose a different coffee shop every time I get coffee. The quality has gone way down. I’m pretty open to stuff not being up to my standards, ie I’m open some variation in on the quality of what I get. I’m not too picky. Nowadays I’ll get something and it’s just not worth it anymore. The spinach feta is a pretty good wrap though so I’ll give them credit where it’s do. But coffee??? C’mon man that’s your thing how you gonna mess that up
Question about current rewards
Ang From The Gym on 2023-03-21
I absolutely love this app I love Starbucks. I’ve been a fan I will forever be a fan, brown sugar, shaken espresso is absolutely phenomenal. The best idea that you guys have ever come up with in my honest opinion and your cookies and cream cake pop top notch right now though you have a reward system where if you order five days straight you get an additional 75 stars I have ordered every single day and it’s still reflecting that I’ve only order two out of the five days and listen I know it’s stars, but they go towards my drinks when the funds are running low, so if someone could correct that I would appreciate it. Love you guys.
Terrible app
dhcdgknvd on 2023-03-21
This is the worst app I have ever used. Great coffee. Terrible app. It never accepts my payment options. I’ve tried using two different visa debit cards, a discover credit card, PayPal, and Apple Pay and none of them will work. So I can never order ahead. When I try to use the app to have it scanned, so that I can at least get points for my orders, it always wants me to log back in and my password is always wrong. I reset it and then it won’t login with the new password. Every single time. I’ve been dealing with this for over a year. I have never had so much trouble with an app before.
So so busy!!!
Pnutty59 on 2023-03-21
Sometimes the app doesn’t reflect the true time that your drink will be ready. When I ordered my coffee, it said it would be ready between 7 and 11 minutes. I had to cancel my order when I got to the store and realize that they were so busy that the girl next to me said she had ordered her drink 27 minutes ago when. I didn’t have time to wait. Later in the day, I checked the app to see if my money had been refunded, and I couldn’t tell so I stopped into the store. They were very gracious, and they made sure that my money was refunded and gave me a free drink. Kudos to them.
Chat doesn’t work
BoAtWSU on 2023-03-21
I’ve tried 6 times to use the chat feature. It just loads without anything happening. I’ve updated the app, I’ve restarted and it’s still happening. When scanning in store recently it wouldn’t take my stars and they scanned multiple times. And I never got stars for that visit even with them scanning my account on the app multiple times. They constantly have an issue with their desktop site not allowing people to log in with their correct password and to chat on the app to resolve won’t work because it won’t load but you can log in on the app. Terrible.
Starstruck for Starbucks
Kaiel9z on 2023-03-21
Hands down, Starbucks is the best all around coffee shop from the store (s) ambience, order ahead service, cleanliness, consistency, innovation, creativity, customer rewards, customer service and finally all of the beverages and foods products. People are always trying to talk me away from SB’s and I say with pride and conviction, “ I’m married to Starbucks because they treat me so well and all the other reasons I’ve mentioned above. My favorite thing about them is that the drinks are always what they should be. Consistent . . . Fresh and good!