Target | App Report, Store and Ranking Data

2023-03-21 UPDATE: After a while of working without requiring login, the latest app update doesn’t appear to have been tested as a userwho isn’t logged in. Everything I do pops up a login screen, which I have to keep canceling, and search functionality simply fails with “Oops, something went wrong” (and multiple attempts did not get around this problem). Original review: This app used to be a very helpful tool allowing me to "shop ahead" for something at Target (search for it & plan to visit a Target store to buy it later). Now, it forces you to sign up & sign in before you can use any of its features, which I have no intention of doing. I'm not sure what this forced login approach is intended to accomplish, since you can (currently) browse their website without logging in. And given that an app is more convenient than a website, I'm now more inclined to shop elsewhere – somehow I don't think driving away potential customers is what they wanted to accomplish!

I just spent 30 min on the phone with target regarding the pickup person. I don’t understand why the pickup person has to have their own target account for me to have them pick up my order. It also isn’t very clear about this. I added a shopping partner and he got the email which just kept saying “emails don’t match”.. it’s not until I call do I figure out what is actually happening. I am a working mother of 3, sometimes I need my My husband or my mother to pick up since the target isn’t very close to my house. Neither of which have/use the target app. This process didn’t used to be so complicated.

Placed several pre-orders months ago. Target sent me a new Redcard, probably because of data breach because the existing card wasn’t expiring, then noticed most of those pre-orders were getting cancelled because they cancelled the existing card. Target won’t fix the issue, even though it is solely their fault. Most pre-orders have sold our. They also cancelled one order so they could raise the price by 30% and won’t honor the original purchase price. Horrible.

I’ve been trying to figure out why I can’t use my Target app for the past 6months and nobody at Target is able to help me. They use customer support representatives from overseas and they just keep telling me that they’re going to send this to the proper dept. And they tell me that the technical team will email me and then I get an email asking me for my feedback for the services they provided. Nobody has been able to fix this problem.

When I’m standing in a Target store using the Target app, the top priority should be to help me filter a search to see the products in that store at that moment! The app does a horrible job of this. There isn’t even a choice among the filters for “This Store, Right Now.“ And no, searching under “Available for Pick Up“ is not the same thing, because they might be available to pick up in day or two or three but not there at the moment.

I want to drive to target and shop up my list. I want to know the item location so I can take my cart and get the item. Is it that hard to see a list of things that are in the store so I can get them today Walmart does it, Lowes does it, Home Depot does it? Hey target show in-store availability with the isle & location. Allow me to make a list of things that are available in-store only.