It's not bad, but the pandemic has highlighted how much Target prioritizes marketing over customer safety & convenience.
The good: easy to see what's in stock, order things if possible, and the way Target (at least here) does drive up pickup is far simpler than how other stores do it.
1. Want to change your pickup method for an order you placed, even before it's ready? Sorry - you have to cancel the first order & then re-order it all again - which makes zero sense and almost certainly leads to people in the store being frustrated (they may be in the middle of fulfilling it and - BAM! it's cancelled. And then re-ordered - when they were *right there to get the product(s)!).
2. Target still requires us to pull out our phones to scan things in the store to get Circle discounts - when they could easily make it faster/provide less exposure for everyone by simply adding all Circle deals to all Circle accounts (or at least letting us add all deals without this silly max # of deals).
3. At self-checkout, to use the Target Wallet, we still have to use the (probably not sanitary) hand scanner - while every other wallet/rewards program has long since figured out how to keep it contactless.
#2 was at least kinda fun pre-COVID (you got to discover deals); now it just shows how Target is still not taking safety seriously (the other two have always been annoying).
Several of the bugs and issues I mentioned were corrected. THANK YOU! I have raised my review from 1 Star to 3.
Now let’s make this app better optimized for an iPad!
When I do a search for a product, why is only the middle 50% used, in a long endless scrolling list, with 25% white space on each side of it?
Let’s offer a small grid of products that you tap on, enlarge and get detailed info, or let’s at least not waste 50% of the screen with nothing but white space and let us view 3 products on the screen at once, then swipe and see 3 new ones? Much more efficient and eye pleasing as well, don’t you think?
Same exact issue goes for my profile... my cart... the ‘Discover’ tab. Why only 50% screen usage?
For design inspiration, take a look at the Amazon iPad app. That’s the way to properly utilize screen layout. Y’all’s design aesthetic is superior to that of Amazon’s, but your screen layout is far, far worse... thus I usually end up spending 75-80% of my online dollars with Amazon instead. I would love to give Target more business, but your app is somewhat frustrating to use.
Help me spend my money with you by improving this glaring deficiency. Stay safe and stay healthy!
My trips to Target have gone from 1-2 times a month to 2-3 times a year. Three years ago product availability displayed accurately 99% of the time. That’s all changed; multiple trips I couldn’t find items that showed available. An employee couldn’t even find an item when I asked -I walked away from the items in my cart and out the door.
Two months ago after seeing disinfecting wipes show available for three days I finally called and was told “no that’s wrong we don’t have any”. I watched for a few more days and the availability never changed.
Today, three different cleaning products show available; I called and the recording said if you’re checking on stock level sorry we can’t help you. I wasted my time driving to the store since none of the 3 items were on the shelf and when I asked the customer service desk she tells me I can call in and to ignore the recording. She also tells me that it shows available for items because they don’t know when they’re getting their delivery. Huh?
I didn’t buy anything today and I’m not coming back to Target.
Hi I just download this game I wonder what it will be like I downloaded it becaouse I wanted a jojo siwa jacket I went to target today and I wanted the jojo siwa jacket but my mom said no you already have a lot of staff so I opened a store it’s called olivias secret we got a lot of customers and team members we got a lot of money and we are now rich!!! So I went to target the next day and I got the jacket and we got a big house we got a butler and a maid and we all lived happily ever after I like that story right?! Me too! If you like the story so much I’ll be sending lots of review on apps so look out for my story’s! Have a nice day!!!
App seems to work ok but you have to go on web to find a number for customer service. You will need that number. On my first order using the app 90 percent of my order wasn’t delivered. They have contracts with shipping companies to run the fulfillment centers and this isn’t working. So I called customer service and they reordered everything. That too was not shipped. So they “generously” refunded my money. I have no stuff. This is all on top of epic fails with curbside pickup. I can’t go to the store because my wife has severe underlying medical issues. If I get sick she could die. Thanks Target.
I would give this app a 5 star if I was able to checkout with two drive up locations. I had to split up more order because some of the items were not located at the Target nearest me. I’m prepared to drive to the two Targets to get my order. I had everything set up in the cart to pickup at the two locations, but when I went to checkout I got a notification that I could only choose one pickup location per order. So I had to go back on and break up my purchase into two different orders. Other than that it’s great. I also was able to get free shipping for a book that is only sold online.
This app is absolutely worthless when it comes to saying whether an item is in stock. I just went to a store looking for something the app said was in stock and manager said they hadn’t had it for SIX WEEKS. Another store manager last night at a different store said they have repeatedly reported items out of stock, yet app continues to show that stores have them. Also, “help” within app is all stock answers and they have removed chat function. Target, your system is broken. Instead of “in stock” or “limited availability,” your app should just say ... “Who knows. We certainly don’t.”
I’m a great grandma (nana) and such a good feeling shopping here with Target I need something’s for new granddaughter that’s coming I got everything I wanted and more... Not to many stores cater to Seniors and believe me I always have trouble jumping from area to another. In my younger years I was a regular store
Shopper from grocery to cat stuff and oh! My loved the shoes!
I’m happy I shop from home but I have 4 daughter’s who shop
At Target 4granddaughters and 4grandsons and a great granddaughter every body shops at Target Thank you
God Bless you all
Stay safe and healthy
Unfortunately app is just a scam.. Never receibed any kind of prepaid discount card. We tried a few times and never received via e-mail or us postal.
They use it as a scam to make sales...
90% of items in site are not delivered only for pickup at store. They why do we need to use this idiotic app???? Useless On same store site links to outside stores not related to Target??? Scam
Do not sell my info??? You have to ket them know other wise yes they will sell your info. Unethical Business Practices
Twice I’ve placed order for formula online for my 3 month old, and in each order the wrong formula has been sent. I’ve had to go twice in to the store to correct their mistake and then I get rude service for expressing my concern and complaint. This is not acceptable for target or any store for that matter. I have to do everything online dude to the pandemic and they make it very difficult to not have to go in store and their Kai takes are putting my life and newborn at risk. I’m so disappointed.