I signed up for premium about a month ago while I waited for my new iPhone to arrive. Previously, when I entered my phone’s IMEI and ICCID numbers, it would tell me my phone wasn’t compatible. I figured it was because I had an iPhone 8, but now that I have a 12 Pro, I still get the same error about my phone not being compatible. Stop claiming you offer unlimited texts and calls for the network you clearly know I have (Sprint), when you don’t. No point in me paying $9.99 per month just to remove ads when other features aren’t compatible with my phone. TextNow still texts you with random messages like they are your friends. I don’t want to hear from you randomly unless it’s a response to my question considering you are forced to talk to a bot who just sends you in a loop to articles that don’t solve anything. You also have to pay more money to lock in your number, and if anyone sends you external links such as audio, they come through weird and don’t play after being kicked out into an external window that shows a play button with a slash through it. I wanted to use the app for business related communication so I am not having to give out my personal number. Kind of defeats the purpose when things don’t come through appropriately causing me to have to revert to another means of receiving it in order to view it.
I have used this app as my main number for my business. I have had this number for years now. I set it up as my number for all those 2-step verification for online accounts and everything was working completely fine for a very long time. Now, it seems that one of the recent updates to this app has completely disabled any type of account messaging service that sends out those 2-step confirmation numbers and they have been blocked by TextNow. I have lost the ability to get into some of my accounts and have lost my client’s information because of this. I have tried contacting both TextNow tech support as well as those business whose accounts I have lost access to. But no luck. If TextNow doesn’t fix this issue then I would recommend nobody uses this app as main number. I learned my lesson the hard way.
Earlier today, I gave TextNow 5 stars. Then I installed the update. why am I unhappy now? Because I use the online version of the app to edit the “contact name” which allowed me to put a name with the number without giving TextNow access to my personal contacts. Those names would appear in my conversations and were searchable. Not anymore. Now, there are just phone numbers, and if I want to edit the contact info, I have to give the app access to my contacts, which I’m not going to do. It’s a shame that the app is less usable on my phone now because I use it primarily for communicating with Covid exposed and Covid positive coworkers (akin to in-house contact tracing). I suppose the app deserves more than one star, but I’ll wait and see what else changes before I change the rating again.
hello! I have been using this app for a while, and i love it! I text my best friend all the time! But its been super glitchy. I can't go on text now without it freezing in like 5 seconds. The only way i can text my friend is if she texts me, then i hold the text and it shows a think to text back. (On a different app)
I Have no idea what is happening, i have updated the app, i have tried restarting my phone, i have a non-laggy IOS 7+ so i dont understand why this is happening!
One of the in-app subscription offers “Ad Lite” which will limit Ad to only the bottom banner. However, this feature currently is NOT working properly. From time to time the app will “forget” your subscription and will still show you intrusive Ads elsewhere. The only way to temporarily resolve this issue is through Restore Purchases every time it happens. The fix only last short amount of time then the Ads will come back again. So save your money until this bug is fixed.
So I use emoticons a lot, but I don’t like emojis cause they don’t look as good in my opinion, plus They stand out to much, but like this app switches my emotions into emojis which makes me angry and complain to my friends, and this one: :/ isn’t resembled well as the one it gets switched to looks more upset then anything, and the emoticon is ment to look awkward, so it completely changed the meaning of the emoticon, to developers, Change this its not as fun as you think
The fact that I can’t silence incoming phone calls from this app infuriates me. I do not want to hear incoming calls from this app under any circumstances whatsoever. There is absolutely no option to silence incoming calls. Every call to the app rings through as if it was coming to my direct Verizon number. This is unacceptable. I’m paying for the app, I should be able to silence it. I am only able to silence text messages from the app not calls.
Also now it does not respect Apple’s “do not disturb “ setting. Ringer is not silenced. Have to use the hardware switch on the phone to actually disable the ring tone.
——Most of this seems fixed right now. Great app with great support! Saves me a lot of money
Writing this as a bug report for the software team. Absolutely GREAT app otherwise. Really saves money and usually works very well.
Will update rating when/if it gets fixed.
I love this app it's like it. I can chat with my friends who I can never chat with me , but there's just one problem that I still love about this app, not that I love about it, but I love this app still even know about this tiny problem, it's something a lot of ads, and that's the only thing I don't like. It has a high amount of ads, but I still love this app and I would totally recommend it
Hey there text now I am writing a review because I can not find another way to let you know about some new issues. Dropped calls, not every call, just the important ones. Also the keyboard doesn’t work of there is a connection problem when calling a line with a menu like a Dr.’s office. I select which option I need but it is not recognized by the other phone line so I can’t complete the call