The issue with verification codes still persist. They lied to another reviewer and said that “whatever verification codes did work for free user was not intended”(sort of paraphrasing) but if that were the case surely than out of the amount of people using the app for free there would be some not reviving their codes while using the app for free. They say it was unintended yet went and checked specifically what numbers were used for sending codes and send the message to it. They cannot say it was “unintended” when the those same numbers worked before it’s easy to block them like they’ve done now, yet they’ve never done so. They are sitting behind lies and are not addressing the issue itself nor does the policy to have a locked in number actually make any sense to have given the people using this app are almost always using it as their sole number regardless of paying or not. They are company so there’s no doubt in my mind that they know this information. They’re likely getting data and analytics and such from us users so they should know the demographics and the usage even if just vaguely. If anyone is hoping to use this app like I am, mainly as a means to keeping your actual number away from those companies that sell and use or information, or have a number that’s free to use because of financial issues and such than maybe look elsewhere unless you’re willing to pay x amount a month just to have a feature that was always and was 100% intended to be free from the beginning, but only changed in recent updates for cash grabs(since they know exactly what the users are using the app for I have no doubt they saw the amount of people using the app the receive codes and decided to monetize that feature/ block it behind a paywall) they are still being a disgusting company, and the response I got from them from my original review did not answer my concerns at all. Developers(or whoever else is in charge of this store page), don’t bother responding if you’re not going to respond to the concerns outlined in the review itself.
Overall I like this app and have been pretty happy with it. Haven’t had any problems with text messaging. I’ve had a lot of problems with call quality, however. I use the app on a very high speed WiFi connection, I’m usually sitting within five feet of the WiFi router, and there are no other users on this router except me... but call quality still suffers, with garbled audio, echoes, and severe delays that get longer over time. For example, during the first few minutes of a phone call, the audio quality will be pretty good and the delay isn’t too annoying, but the audio quality decreases and the delay gets longer as the call continues. By the time you’re at the 30 or 40 minute mark, the audio has gotten very choppy and the delay has gotten extremely annoying. These issues are not the fault of my phone or my WiFi, and the reason I know that is because I also use WiFi calling through Verizon and don’t experience any of these issues. The other thing I want to mention is that this app uses a huge amount of data when you’re not on WiFi. Even just sending a few plain text messages (no pictures) consumes 30 to 50 mb of mobile data. Keep that in mind if you don’t have unlimited data.
WARNING!!! These people are a RIP OFF!!! They lock your Debit/Credit Card in Their System and Continuously Charge You NO MATTER WHAT you do… you go to their website to Remove Your Card, and it says: “ you cannot delete your only card”! That is so LOW, they basically just robbed us and say no, you may NOT have your Card Removed! I’m so over these Apps that are SO Miss Leading Apps that are Fooling EVERYONE into Think they are SAFE to USE! Someone or someone’s who are in charge of controlling these apps I seriously not doing something right because the same rate. We’re getting charged for things that we are using them with getting charge for things were not using and then it’s just confusing like I’m tired of it I wish this this would stop! As far as I’m concerned these readings are just FAKE! SO, in all, DO NOT buy Their Cellphones or their Plans, or Pay To USE Their Network! It’s an honest and FAIR Warning to All. Sorry for the rant, I just wanted to get this out there’s nobody else waste some time and hard earned money. Because I know I did.
…. I don’t feel right about how I found this out, but yes, you CAN Remove your Card from Your TextNow Account, I just Could Not SEE it. I couldn’t see it due to the Fact that 1. They don’t call it “Canceling”… they call it “Unsubscribing”… 2. Their Link is The SAME COLOR as Their Website…. That is why I was NOT Seeing the Link to Cancel the TextNow Service…. Now that I’ve seen this little Detail, I had finally got the chance to rate the review of it…
App. is Great! It is safe and easy to use. Their Service is Great and Easy to Use. You should have little to no problem on using their Service, which is decent, depending on where you travel. Also, they have a Good Selection of Phones that they offer on their Website or in the App. itself.
Sorry for the inconvenience of my last review of this App/Service. I was Seriously Mislead by the Coloring of the Link on Their Website. Not color blind, just couldn’t see it because the link is Purple NOT Blue. Blue, indicating that the words is a Link….
Again, so sorry….
"Hi, thanks for your feedback. I'm sorry to hear you're unhappy with the support you received. From reviewing your chat, you confirmed that you're in a country that TextNow is not offered or supported in. TextNow is only offered in certain countries worldwide, and you also can't bypass that by using a VPN."
This is proving my point. They are thief’s
They don’t care it’s a simple as that and they also threaten to close the chat when you call them a robot. They act unprofessional and they don’t care. I will not recommend to anyone Stupid terms can’t use a VPN or they will ban your account.. it’s an opinion of mine that the terms have no logic. So therefore I said stupid terms. If you would Make this available worldwide I would not have to use a VPN.. I stand correct in my review stupid terms no logic.
So I really liked having textnow it was a life saver when I frist got it during COVID to help minimize bills. That being said this last month if my textnow number was not associated with so many contacts I would have deleted the app I cannot use the dial pad if I have to make a call where I have to select a number has completely stopped working I have deleted the app I have updated the app nothing seems to work if I have to make a call that entails me having to push a number to further the call I cannot make that call this is very frustrating and time-consuming and I am so fed up with it it’s so frustrating I’ve tried to reach out I don’t know why I never thought about writing a review with hopes of getting a response because everything else I’ve tried is in complete and utter fail.
It worked so well on the first day and was very easy to use. I was able to call my grandparents overseas and aren’t capable of using other apps so calling them directly to their phones and chatting for a couple of hours just catching up was absolutely amazing. But then ever since then, it stopped working. It never successfully delivered text messages and everytime I call, it rings three to five times and hangs up. It’s frustrating when you know that your grandparents are on the other side waiting not knowing what else to do and just waiting. I’m not sure if this has something to do with the recent iOS update but it’s been going on for a couple of weeks now. Very disappointed.
I received a notice that I violated the terms of service and my account is now blocked. All I did was try to set up an account. Whenever I entered the area code, I received an error message saying that no numbers were available. So I tried entering an area code from a sparsely populated nearby area. I still got the same message despite that being impossible. The app and iPad iOS were up to date. How have I violated the terms of service when all I get are error messages while trying to get a phone number. Because of these error messages, I have never even been able to set up, let-alone use the service. Absolute garbage.
A few days ago I downloaded update 21.33.0
and whenever I hit “Message” it would instantly call instead. The app has poor response time now as well. Hangs often like its trying to process too much info. I’m on an iPhone XS Max with 512 GB. Pretty sure it’s fast enough for simple text display.
Also, I just went to App Store to see if anyone else was having issues in the reviews and noticed the update shows still available which means mine must have somehow reverted back but left the slow downs. At least it doesn’t insta-call when going into messages. I’m reluctant to download the update again.
This app is okay. I give it due 2 stars due to call quality and how it takes a good time before the call is connected. Also, it seems like with this recent update they threw in way too many ads that keeps crashing the app. The ads constantly pop up every few seconds and prevents you from texting anyone due to them covering the whole phone every few seconds!! It gets annoying and it never used to happen before. All of a sudden after updating the app all kinds of ads pop up left and right every single second or so!! Fix this app already and stop changing something that was already ok!!