App Icon for Ticketmaster-Buy, Sell Tickets App in United States App Store
Ticketmaster-Buy, Sell Tickets
See on store
Category
Store
Last Updated
2022, May 17
Publisher
Visibility Score
84

Category Ranking History

Ticketmaster-Buy, Sell Tickets Category Rankings

Review Breakdown

Ticketmaster-Buy, Sell Tickets Review Breakdowns

Ad Intelligence on 0 Networks

ASO Keywords

Keyword Rank
ticket 1
concert 2
ticketmaster 3
ticket master 4
concert tickets 5

Downloads

Apr, 2022
Worldwide
1M

Revenue

Apr, 2022
Worldwide
$0

Screenshots

Description

Ticketmaster gives you access to millions of live events and makes it easy to buy, sell, and get in - so you can get on with making memories that last. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. Add in our exclusive partnerships with thousands of venues, artists, and theater tours and shopping with Ticketmaster gives you unparalleled access to the most memorable live events worldwide. Ticket management at your fingertips. You’re always just a few clicks away from securing the perfect seats to the events you love. BUY SIMPLY - Search millions of events and get real-time updates as new listings go live. - Use interactive 3-D venue maps and see your seat view before you buy. CHANGE OF PLANS? - List your tickets on our trusted resale marketplace and sell to other fans. - Transfer your seats to friends and family for free. PROTECT YOURSELF FROM SCALPERS - Avoid forgeries “similar location” seats with Verified Tickets. The seats you buy the seats you’ll sit in and backed by our 100% guarantee. YOUR PHONE IS YOUR TICKET - Scan into your events with the app or upload your seats to Apple Wallet (mobile-entry events only). - See all your event info in one convenient place. NEVER MISS OUT ON AN EVENT - Get alerts about your favorite events, artists, and venues. Download the Ticketmaster app and go live. REACH OUT TO US Website: www.ticketmaster.com Twitter: www.twitter.com/ticketmaster Instagram: www.instagram.com/ticketmaster Facebook: www.facebook.com/ticketmaster

0 Installed SDK

Reviews

Do Not Use Ticketmaster
Abby85G on 2022-05-24
My Ticketmaster experience to say the least was horrible. I ordered MLB Baseball Tickets for a group weeks in advance Ticketmaster says it doesn’t release tickets until the day of event. The day came and literally waiting outside the stadium with no tickets transferred to me. It was beyond upsetting as it was my daughters first game and I had several others counting on me as I ordered the tickets. Ticketmaster has NO contact phone number as you are force to online Chat. They strung me along saying the were working on it. We waited until after the game had started to make the decision to buy new tickets at the gate. Since we were so delayed on getting in we missed out on the giveaway that day. I will never not recommend using Ticketmaster for any event. It was very unorganized and the customer service was horrible. I still never received my tickets and am out hundreds of dollars. So if your reading this please use the facility or Stubhub to purchase tickets.
Customer service doesn’t exist.
jjcmontana on 2022-05-24
Completed my purchase and saw they issued me different seats than what I bought. In fact, the seats on my ticket still show for sale!! There is zero chance you’ll ever be able to get customer support. They say to click the contact us button on your event page, and that reps are available from 9am-midnight eastern time. Except the only chat that opens is an automated bot with the AI equivalent of a rusty nail. You can only choose “canned” issues of which none of them applied to my situation. You can’t type representative, help, or anything else. If your issue isn’t in the automated system, it just keeps looping you back to “what can I help with?”…. Seriously, who built your site? What a joke. Just going to do a credit card charge back… I can prove with screenshots that the seats they issued are wrong and that technically the seats they gave me are still for sale. So dumb.
Great ticket app!
mrsasia on 2022-05-24
Ticketmaster has been my go-to place to get tickets since my first concert seeing Peter Frampton at 12 yrs old. The app is well organized, user friendly, has interactive seating charts, and each ticket shown on screen will have “standard ticket”, “verified resale”, “platinum”, “VIP Package”, “4-pack deal”. You can choose to add on parking for platinum seats and insurance. The insurance came in handy with The Eagles when I left my tickets at home and the venue happily reissued them before the show. Without it, I would’ve driven home and back in 2 hrs and miss half of the show. Now I get electronic tickets!! I just purchased tix for The Who (4th row!!) for Monday’s show in DC and it took 60 seconds after I identified where I wanted to sit by clicking on the section & choosing the set of seats. I love finding last minute ticket deals on Ticketmaster!
Better off in mobile safari
NeptuneCA on 2022-05-24
The app uses embedded webviews instead of native UI. It’s 2022, how have devs not updated this yet? The experience using the webviews is frustrating. Trying to purchase a ticket often gets stuck on the waiting screen, which will eventually disappear but then the buttons do absolutely nothing. Confirming transfer a resale ticket also doesn’t work through the app. Make sure you open the link via Mail->Safari and not the Gmail app-> Safari. Hilariously, I will frequently see the open in the iOS app web banner when I’m already in the app. Overall, I can only rely on the app for ticket scanning. Make your purchases, confirmations, etc via safari for a bug free experience.
Double ticket purchase / double charge
Argosy76 on 2022-05-24
I picked out 2 tickets on the app, went to the next screen to purchase them and the TM app said “the seats were no longer available”. I then found 2 more seats 180 degrees from the ones I originally wanted and successfully purchased them. I checked my email for confirmation and had 2 confirmations. One for the tickets that “were no longer available” & one for the 2nd attempt tickets. Called TM to resolve the issue, no refund was given because the “vendor didn’t allow refunds”. Mind you, the request for the refund was done shortly after the purchase and 30+ days before the event. It’s my opinion that this is a TM app/tech issue and not the fault of the venue.
It is the only game in town for most events
NPRguy1335 on 2022-05-24
Web sit is relatively easy to navigate. I feel secure ordering tickets from the site. But they are NOT transparent about the absorbent fees that will be tacked on to your ticket order. I had to do a specific search to find a drop down menu, for a description of the MULTIPLE fees they added on to the base ticket price. Fees that are OUTRAGEOUS. Adding an almost 50% surcharge for the tickets I purchased. But this seem unavoidable, as they are the only seller for a lot of events I am interested in. Concert ticket prices are through the roof. I don’t mind paying the artist. But the fees charged for a few clicks on the web site seems like price gouging.
Do you really want to sell tickets??
asdfg123 on 2022-05-24
I have had a Ticketmaster account for years, but since the pandemic, I have not used it. When I tried to sign in, it said it was time to change my password and a link would be emailed in which to do this. The link never came. I tried again, no link. I tried to find a customer service avenue to get help, but the best I could do was send an email and wait a few days for someone to contact me . This is ridiculous. On other ticket websites you can call or chat with an actual person and get issues like this resolved within a matter of minutes. Makes me wonder how you stay in business with this sub par level of customer service. Pitiful.
Ticketmaster 👎
mebehappy on 2022-05-24
Ticketmaster app and their website is useless. Could not transfer tickets due to the system looking for verification. The verification was sent 12-24 hours after my request. Because it took so long the verification number was not accepted. Then Ticketmaster locked me out of my account and wanted a new password. Guess what, that operation had the same issue. Tried to call them and they said they were to busy and hung up twice on me. Basically, if I relied on them we would not have been able to attend a concert I paid for far in advance. Fortunately, the venue staff was awesome and gave us paper tickets before the concert.
Booooo
chriswj7777 on 2022-05-24
TM makes events a little less fun every year. Always finding new ways to mess with the ticket buying process, ultimately milking more and more money out of fans. Dynamic ticket pricing is robbery. Charging high fees to resell your tickets on the platform after they already collected high fees on the initial purchase is robbery. Shareholders are their only priority, they do not care about fans or anyone having fun. I wish there was an alternative and some day there will be. I hate this company more and more every time I make a purchase. And customer service is trash, as they should be based on how much they are paid.
Horrible user experience
bn951 on 2022-05-24
So I bought tickets for my parents. I can’t just print these tickets out and give it to them. I also can’t send them a screenshot. The only way is to have them sign up for a ticketmaster account, download the app and then transfer the tickets to them. Keep in mind they are boomers who can barely unlock their phone. But I guess screw user experience in the name of tying tickets to your phone so they can ostensibly collect more data on you and sell it for profit. Absolutely disgusted. I looked into how to close my account and even that requires you reaching out to support.

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