If you’re looking at the reviews on this app I don’t doubt that you’ll find some glowing reviews, however, this app is not kind to its users. This app in addition to the history of pointless bans(which I’ll get into) also has some serious bugs and really limits its users unless they’re willing to fork up copious amounts of money to unlock advanced features. Bugs being conversations loading indefinitely, messages being delivered in thread but being completely invisible, logging and locking users out(not banning), glitches with linked accounts(being logged out of accounts that have been linked to tinder)(not showing up in the tinder app as a linked account even after connecting), notifications not connecting even when they’ve been turned on in the app and mobile device or worse false notifications(“new match” or “someone super liked you” or “new message”), while there are many other ones the last bug I’ll touch on us when you are in the app looking at your threads it will say you have unread messages(there will be notification badge on the app as well depending on what mobile device you have) even when there are no new or unread messages, now to cover the banning: in my case I was attempting to delete and recreate an account because I was having issues with bugs and wanted to start fresh, when I changed the number in my account(so that I could create a new one with no issues) it banned me, I’ve tried everything from using a new number from my other phone, to both of my Facebook accounts(public and private), and I have exhausted all other avenues, I reached out to tinder(I called and sent an email) and the response I received was a dial tone from a disconnected number(even though this is their listed customer service number) and with my email no response. Tinder is proud to claim that even if you reach out there is no guarantee that they’ll respond because of their “strict” policies, which I do appreciate to help protect its users from solicitors and bots and hackers, etc which are still overwhelmingly prevalent in their app(something to consider before downloading), but with this comes a huge flaw, it neglects well meaning policy abiding users who get banned without reason or explanation( anything from trying to change/adjust your name[if it uses an account that portrays your full name which you might not want for safety reasons] to changing a phone number or linking other accounts[a service offered by tinder]), and once this happens there’s no outlet for correction, so not only can you not recover your account, but you can’t create a new one, all of which over minor offenses? This is a severe disregard for users who have invested time and money into this app, I would look to other apps that are similar like bumble etc, tinder is a waste of your time, and you are bound to have a negative experience.
Put the button back that allows you to keep swiping after you match with someone on the bottom of the screen. Having to reach all the way to the top of my 11 promax every time I want to exit out of a match really makes me hate matching at all. Someone just messaged me about something in my bio that I took out months ago and we matched 5 minutes ago.... he can still see it. Even when I press edit or preview I cannot see it. In the last 40 characters of your bio are pretty much useless because when you go to save it, it actually gets rid of those last 40 characters so you look like an idiot who can’t finish their sentence.
Your new layout is terrible. I like to swipe to navigate apps. Putting advertisements for your tinder gold in between messages and swiping for matches is pissing me off every time I go to use tinder. So I just don’t. I’m not upgrading and I don’t care whose wife told me that I didn’t swipe one because obviously I wasn’t interested. You strategically put likes in between and it’s a terrible UI. And you’ve gone back to the thing where you send a message notification with the little that when someone gets a new match. Message means message. If I don’t have an open messages, don’t put a dock there. It’s simple. And it even happens sometimes after I read a message and don’t write back. I have to open it to her three times for it to mark the message as read. If I wanted to respond, I would have.
Your current match a message model is unsustainable. You have no choice but to run out of people that you’re interested in talking to. The biggest issue with Tinder is that you can have hundreds or thousands of matches and those people will never talk to you. You need to make it so that you can only have so many matches that you have not spoken to and you will be temporarily suspended from swiping until you contact those that you have already matched with. Otherwise, there is no incentive to talk to current matches and only incentive to swipe for new ones.
I have over 700 matches and there’s no way to contact multiple people at once
Like many before me I am disgusted and disappointed by the inappropriate banning of my account. I have tried multiple times to appeal this by contacting tinder support but I believe my well thought out appeal is being truly ignored and continuously receiving “bot” responses.
I understand and respect that Tinder is currently not accepting appeals for banned accounts. But I am incredibly disappointed by the lack of explanation and the robotic responses. This is an app I have enjoyed and invested money (whether be from buying memberships or boosts) for years.I can assure you I have not acted inappropriately or presented myself misleading in any manner, I believe this is a misunderstanding. If I am unable to receive an actual response vs a generic email I will continue to appeal this banned on all avenues (aka social media).
If I find no solution I will continue to spread the word of the awful treatment I have received from the Tinder App.
I was using tinder regularly and had nothing explicit in my bio or in any of my pictures. Out of nowhere one day it said my account had been banned when I tried to access the app. I thought hmm, what could I have possibly done and after doing some digging on the internet, I saw that a lot of people had the same exact problem and I am disappointed in tinder for not having any sort of appeals process. I have tried talking further to them but received nothing but automated emails that said I violated “terms of service and/or community guidelines” in many different phrases. I received an email from Martina that said “Unfortunately we cannot provide anymore detailed information at this time” and once again told me to refer to the community guidelines. Really REALLY disappointed in tinder for this shadowban and also can’t believe they couldn’t give me a specific reason as to why my account was banned. Clearly if I were banned there would be a reason to initiate a ban and right now there still hasn’t been anymore information provided to me.
Wasting more of my time. More run around.
After my last post, developer reached out.
However when I contacted the email they sent, they keep claiming they can’t find my account.
Even though I am clearly unable to log in still.
They claim it’s not linked to the email I used and will not let me verify by phone.
Then they FINALLY decide to verify I by phone after I suggested that about five times.
But still won’t give me a straight answer.
The contact email through app reviews has been useless as well.
This is ridiculous.
More run around.
Absolutely horrible business practices and atrocious service.
Absolute failure of customer service.
Absolute failure as a company.
Consulting legal counsel about billing for my time WASTED, as well as their unethical practices which amount to theft of service and discrimination.
Will be filing a formal complaint with BBB as well regarding their business practices as well as he suspicion of phishing and data mining.
I recently had my account banned I believe when I was attempting to verify myself with the 2 selfies. In my profile I had 2 pictures wearing a hat and in the verification photos, I did not have one on. I would not deliberately try to be someone else while trying to verify. I’m never vulgar or inappropriate and treat all my matches with respect. I can imagine how scary it can be on tinder, as a woman especially. I just want to give them a better sense of comfortability that I am who I say I am. Obviously the dating scene is harder now that people aren’t really partaking in any social events so I do enjoy meeting people on Tinder. There are plenty of people on there who do not deserve to be. From prostitutes, to people selling products/services to straight up catfishes. I do not fall in any of these categories and never have. Has anyone else had any luck contacting tinder? My efforts trying to contact customer support seem to be pointless.
Legit went to go on my account after a couple days of not being on there and boom. I was banned. I have no clue why I was banned. I’ve read over the policy and guidelines and nothing I ever did violated any of them. I even emailed them asking why I was banned and all I got back was we can’t unban your account. It’s pretty wack.my main question is, WHY CANT YOU BAN MY BOYFRIEND THOUGH but you ban me. Im just assuming if you’re decently attractive and don’t reply to people, you wind up banned. Not to mention all the creeps that are on here. I’ve legit have had guys threaten to beat my boyfriend and I up over me not wanting to sell them my noods. Yet they get to keep their account?
I would have given them a 4-5 star if they would allow the option to send photos like not everyone is on her trying to send dick pics, and when your chatting with someone and want to send a photo of something funny or to give context to what your saying you don’t have the option. And not everyone wants to just give out their number or Snapchat to someone that they just started talking to just to send a photo. They need to implement an option to send send photos and give the person reviving the photo the option to view it or not and if it is just a guy sending a dick pic then give the option to report them or deny photos from the person your chatting to.
I haven’t used the app in (almost) 4 years so I’m not sure how it works now but I met the love of my life on here. I had been on Tinder a couple weeks I believe and ended up having a really good conversation with one guy. We went on our first date within a couple of days of talking. We’ve now been together for 4 years, married for 2 and just welcomed our first child into the world March of this year! Give it a shot. I downloaded the app back then and told myself I’d never actually find someone I was compatible with. Boy was I wrong! Thanks to this app, I truly have everything I’ve always dreamed of.
Ridiculous amount of banning going on by this company even to paying customers which is COMPLETELY against App Store policy and morally unjust.
It is impossible to become unbanned because everything about your last profile: email, phone number, IP address, photos down to the pixel, and anything else you can think of has been recorded and will be used against you to shadow ban you.
Tinder needs to know there are different groups of people out there when I comes to the most human thing; dating. It’s not all done the same.
Taking reporting seriously to this extent will be the death of this app.