Category Ranking History

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network ad network icon AdMob
Media Type Video
First Seen 2 days ago
Last Seen 2 days ago
Creative Count 5831

ASO Keywords

Keyword Rank
eats 1
almuerzo 2
uber eats 3
austin uber 4
ubereats 5

Downloads

Jul, 2020
Worldwide
1M

Revenue

Jul, 2020
Worldwide
$0

Screenshots

Description

Find Food Delivery On Your Budget Hungry? Find the food you crave and order from restaurants easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! PICKUP OR DELIVERY Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and request your order be left at your doorstep. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's Barbeque, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

0 Installed SDK

Reviews

Scammed with little support
LeVieuxChagrin on 2020-08-08
My experience with Uber eats was a mess. I ordered, waited an unusually long time, and was in the end scammed. The driver did not drop off food, sent a blank photo of the order, and hung up on me when I called. Trying to find how to get support for the issue with Uber was obtuse, and in the end there was no readily apparent method to contact someone even by phone number since my calls never went through. At least I was able to click the button that gave me a refund, but I feel pretty marooned by Uber. And how do they address issues like this if they don’t get reports from customers? I’m just perplexed and vexed by the entire situation. I will not be using Uber in the future and recommend Doordash, since I’ve had better experiences and way shorter wait times. Update: the driver actually dropped it off next door but didn’t take a picture so I had no idea. And didn’t even proceed to simply tell me where they dropped it off and hung up instead. ???????? It wasn’t until almost an hour and a half later that our neighbor happened to see it and bring it over. By that point we had already eaten something else. And to top it all off I didn’t hear from Uber again until the next day when they decided to send me oddly unprofessional and passive aggressive texts out of the blue with little information. This entire company is a tragedy and should be avoided. I shared a similar experience while working as both an Uber eats driver and Uber ride-share driver. Abysmal support, poor money and virtually 0 tip incentives, and a mind bogglingly ineffective GPS system that would have me making the most ridiculous, sinuous, error-laden delivery/ride routes that often led to scorn from customers. So I’ve witnessed the tomfoolery from both sides! The level of incompetence is intoxicating.
Horrible Delivery
Angry Faced Momma on 2020-08-08
So tonight was a late night and we decided to order sonic. We ordered chili cheese fries, three corn dogs, three chicken sandwiches, three fries, three drinks, and three sonic blast ice cream’s. The only thing that arrived with the drinks and the chili cheese fries. No way to contact driver as he didn’t knock just dropped and by the time we went to go open the door he was gone. Anytime you want to make a complaint automatically the tip comes up thank you bye. So my poor young boys were starving it’s now 930 and we decide to order from McDonald’s instead. Ordered 40 piece nuggets, three fries, four regular hamburgers, a quarter pounder with bacon and a big Mac. Guess what missing two fries, missing three hamburgers, missing 40 piece nuggets.Tried calling both restaurants and the phone just rings and rings and rings. I did get a partial refund for my order from sonic but nothing from the McDonald’s order. I’m done with ordering out I’m done with Uber eats I’m done with all of it. It was a great convenience when the pandemic started, but all of a sudden the fees went up, the delivery fee went up, and the service has been down right awful.
DO NOT USE, USE GRUBHUB
Chris Stan 84 on 2020-08-08
Absolutely atrocious experience. You would think for the amount of added fees you’d get good service. In less than two weeks, twice my delivery was canceled though stated to take 30-40min. On the first occasion, it took 90 MIN! On the second, over 2 hrs!!! On the second time, I realized what was going on, and made other arrangements. Which, as a parent of two children who works and uses, what would be a helpful app, to take care of dinner on my way to pick them up from childcare- having two cranky hungry children and needing to make dinner appear out of thin air last minute is a NIGHTMARE. The option for the user to cancel is there, but honestly, the second time around I wanted to see how UberEats would handle canceling on me. AND THATS THE WORST PART No customer service. Non existent. You can’t call. Can’t email. There’s a BS cs drop down menu in the app that does nothing. Twice left hanging. Nothing from UberEats. No apology. No, “we’re so sorry to radically inconvenience you, here’s a gift next meal on us” Or God forbid, an email or phone call to field this stuff. Total trash. Go w grubhub. Way better experience
So tired of UberEats!!! About to switch
mashariamour on 2020-08-08
I don’t have any problem with the app, but I am getting sick and tired of UberEats in general. The last 4 deliveries I’ve had or attempted have been horrible experiences. The driver ALWAYS drives straight past my house EVERY SINGLE TIME. I request that the driver call me if they can’t find my house. One time, the driver took a picture of someone else’s house in the dark (so the picture was just a black square) and commented “went to the door.” Didn’t call. Didn’t deliver my food. I cancelled that order. Reordered the food and went to pick it up myself. I’ve had so many terrible experiences that I’m about to just cancel my subscription to the paid program and just delete UberEats. The customer service is nonexistent. When you’re a hungry, a refund is useless. And that’s all they offer. If you’re not already using UberEats, don’t waste your time starting.
Constant problems, no support.
Nick76890 on 2020-08-08
Always a problem! Ordered from Red Lobster once... the delivered my order with no sides. Literally a $40 steak dinner, with a side salad, loaded baked potato, and steamed vegetables. I got a cold steak. No salad, no potato, no veggies. When I contacted Uber, they wouldn’t refund anything because the restaurant called the sides “free” additional items. Another order... over 2 hours late. Uber tried to charge me to cancel the order. Tonight, I’m trying to place an order and they’re asking me to enter my 2FA, but they’re not sending a code to verify anything. And as always, getting real support requires 45 minutes of searching to find a support # that will actually help you. 50% of the time I have an issue, yet 100% of the time there is no support from Uber to resolve it.
Do not use Uber eats
mattEoh143 on 2020-08-08
Do not use Uber eats, Countless times they have forgotten something on my orders. From drinks to food all the way down to a straw and utensils.. horrible service seriously how hard is it to look at the order to make sure everything is in there ? If you can’t read you shouldn’t be working there‼️ also if they do forget an item no matter what it is they won’t go back and get it for you they just give you a refund and that is debatable also I have been waiting for my money for awhile now and nothing. They don’t care about you or your money. Horrible service and when you try to call the help service line it will tell you that they are not excepting voice calls at this time, which is very time. Very rude and I will be deleting this app and using a different company. I’m fed up.
Contacting support
Khortez on 2020-08-08
When you need to contact support it’s a real pain. I’ve cycled through websites and was even forced to get the regular Uber “app” just trying to contact support. My issue is I was supposed to get a refund, which doesn’t appear on the account they paid it to. I get mistakes happen and I only want to get it figured out. Can’t do that unless you can talk to someone who has any answers. Heck if they had a valid reason for why I didn’t get a refund I’d probably even accept it. But since I can’t google a phone number, or simply find an email for support in their app(s) it’s frustrating me more then anything. Other then that, it’s great to get the food you order, assuming nothing goes wrong.
Terrible
daniellelaurn on 2020-08-08
If a driver isn’t available for a pickup. You’re not getting your food until someone picks it up. Which is terrible service. If there are no drivers available. The order should’ve never had gone through. Then they charge you to cancel the order without being able to get a refund. I would suggest not using this app for any food delivery. I had been waiting 2 hours for my food to get here, and now I’m taking my lunch until after 3pm. If i was told there wasn’t any drivers. I would’ve avoided using the app itself. But you’re forced to go through with it because of the fees you’re charged. This is a terrible app. I would rather call a pizza delivery place next time.
Stole money from me l
So many regrets its hurting on 2020-08-08
The app accepted an order it said 23-35 minutes as soon as it charged me it changed to 1-2 hours. After the first hour I contacted support and told them the app took my order with no drivers available the chat agent told me to select help and chat for a refund HOWEVER THATS WHAT I DID TO GET TO HIM. After he ended the chat doing nothing Uber charged me 11 dollars in the end to cancel my order when they couldn’t fulfil it to begin with! I had to dispute the charge with my credit card because their support team is useless. I’ll stick to door dash.
Awful service. Awful support
free16 on 2020-08-08
Honestly I’m not sure why they’re going downhill so quickly but I’m at the point where I’m never going to use this app again. It’s SO UNFAIR they can’t get semi accurate delivery times so you just get bamboozled into ordering and sit and wait. When you do have an issue (which is often!!!) 9/10 times you can’t get any help. And it’s not the restaurant’s fault and it’s not the delivery driver’s fault it’s THEIRS. They are really taking business away from some of these restaurants with their poor customer service. Don’t use this awful company!

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