Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 9 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 1 days ago
Last Seen 1 days ago
Creative Count 5949

ASO Keywords

Keyword Rank
eats 1
uber eats 2
home delivery 3
ubereats 4
uber delivery 5


Aug, 2020


Aug, 2020



Find Food Delivery On Your Budget Hungry? Find the food you crave and order from restaurants easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! PICKUP OR DELIVERY Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and request your order be left at your doorstep. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's BBQ, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit for more details!

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Uber does not care about customers safety!
Ze Pa on 2020-09-22
I have been UberEATS user for few years but every once in a while the order would arrive called mostly “incomplete but now it started arriving at a different address. Tonight I placed an order from a local pizza place and when I received a notice that my food was delivered I looked out the door food was not there but in front of the door of different apartment two apartments away. I was able to contact the delivery person within few minutes and informed her that she left my food at somebody else’s apartment so she offered to come back and bring my food I excepted but then her husband took her phone from her and asked me if I have received the food or not! I was immediately upset to learn that my food has been delivered in a vehicle with two people and neither one of them was wearing masks I have a camera on my front window so I was able to see after they left that neither the driver or her husband were not wearing a mask. And Uber delivery person she submitted a picture of herself dropping off my food at the different address but the picture was taken out of the vehicle by her husband. At this point I was very upset and I hang up then I contacted Uber through Uber Eats app and reported that I have never received my food that my food was delivered to the two part two apartments away from my apartment and while waiting for a reply from over I attempted to order food again from a different place because I’m hungry I didn’t have any food, while attempting to place to search another restaurant to order food I noticed that Uber Eats has deltas my Uber East account. This action from Uber eats is an indication that Uber does not care about the safety of food off its customers especially during the COVID-19 pandemic. I believe that everyone would be upset if their food was delivered by two people Who are husband and wife and they delivered the food without the mask, Who knows if they have COVID-19 and if they sneeze and that their sneeze gets transferred by the AC in the vehicle onto the bags that contain my food !
soullover19 on 2020-09-22
I am a Uber Eats driver and I used to love this doing this but now Uber Eats has shown how little they value their drivers if at all. I have been delivering all thru this pandemic and It has been going down hill fast. They are stealing money from drivers! I have not been getting my surge pricing when this happens and no I never went offline or drove out of the area. The fares are even less now with runs that end up being only $2! That’s too little for delivery when it’s our vehicle our wear and tear and our gas! They have added restaurants not partnered with them which is fine because I like discovering new places to eat. The problem is that they don’t research the restaurants before putting them on. So I have been sent to closed restaurants because the hours are wrong or they don’t even exsist! Yes that’s right I had to cancel a order because the restaurant doesn’t exist and hasn’t for at least 1 year! For the ones that are open they get the pricing completely wrong and ends up being more than quoted! Also for these restaurants we order there and pay for the customer but Ubereats won’t tell you everything you need to know to place it so you can screw up the entire order! You order a steak? Ok how do you want that steak done? I have no idea because it doesn’t tell me! So to make sure I get it right I have to contact the customer which takes longer and also doesn’t look good from the customer viewpoint. I have been having nothing but problems trying to deliver for them so as soon as I find another job I’m out! I’m tired of dealing with their bs! And I’m a diamond driver with over 2,000 deliveries under my belt and to be treated this way. Not getting paid what I’m supposed to be paid and the much lower fares! I WILL be saying goodbye soon and your service can keep declining and you won’t have me trying to save it!
Definitely expect better from Uber
comment wiz on 2020-09-22
I’m a student. Usually ,when I order from Uber I’m doing my homework or I’m at work and crave something outside my work, so the idea of Uber eats for me, is such a great idea. I ordered food about 10 times, in those 10 times there was perhaps two or three times that my order came on time, well packaged, and as described. Then the rest goes downhill, I’ve had incidents where I didn’t get everything I’ve ordered, I’ve had incidents where I’ve waited hungrily for hours, for food from restaurants that are 10 minutes from my location, then the food comes melted, and soggy. I’ve had incidents where restaurants give barely anything for the money I’ve paid, because they weren’t precise on what I’m getting if I decide to purchase their food, and I’m standing there having spent a big some of my money for a group’s worth of food just to get something that’s not even enough for one person, and I’ve had incidents where I’ve had restaurants use days old ingredients in my food and u could literally smell the stench coming off of those foods. Now Uber asks for the reason and evidence for why I needed my money back, and I always provided it, because the last thing I need is to be called a liar. Now they decided that giving me back my money is not an option because I’ve had too many refunds. So now I got bad service and I’m to blame for. Uber come on now, I know you guys can do better. If you guys will call me a liar , why bother asking me for evidence. I have many people who would back my statement up, because I’ve been humiliated many times because of Uber eats services. I’m truly disappointed.
Worse customer service and they will charge you for canceling
clarrissia on 2020-09-22
DON’T USE THIS APP!! Once an order is placed, you cannot make any changes to anything. Your only option is to cancel it and you have 5 mins to cancel it but they won’t let you know that. If it’s been more than 5 mins, they will charge you and NOT give you a refund! They also won’t notify of that either. If you contact customer service, you’ll receive automated responses and no real answer to your questions. They won’t address the exact issue. I placed a Starbucks order then cancelled it (more than 5 mins later) and placed the exact same order again, just upgraded a drink size. They charged me for both orders!!! When I placed the second order, someone from Starbucks called me to replace an item because they didn’t have it. Customer service will tell you that they were already preparing the order and can’t issue a refund. In this situation, both orders had the same items. I was not notified of the time limit on the cancellation policy when canceling. Again, they don’t give you any option to change anything from the order, instead they rather charge you for canceling. Never using this app again, sticking to Favor.
Worst service ever
gonzalez silva on 2020-09-22
Uber usually was a wonderful service to use But now I don’t recommend, we are humans so we all made mistakes so it’s been couple mistakes I let it pass no big deal always got to resolve things, but lately first big incident I see the drive was close to me so I was texting explain details to make easier the drive to my apt he pay no attention he delivery my food to other apts he don’t get the time to read or answer no call so I made complaint got my money back after waiting for hour or more kids hungry go bed with out eat. Them offer me $5 gift because was their mistake never got them , them things happen I decide to other other time same I see driver close on my area explain they don’t call or text they just went away with food . ‍♀️ now lately it’s been two times I order it take one to two hours . And them they got service fee, delivery fee taxes and if small order small order fee but they getting this bad service am not lazy to go out and grab I have a special needs kid wich is really hard sometimes to go out to stores or grab food no recomendable am planning to use another service for delivery soon
Nice design, bad everything else
Scarlac on 2020-09-22
Tipping is required on top of what is already over-priced food. I was given a whopping 75% off offer to use the app again but as it turns out that offer doesn’t exist. It’s a $25 max, and the percentage is applied before any tax, before uber fee, before delivery fee. But since uber fee is also a percentage the 75% doesn’t quite exist. Now, it’s still a fair offer so if only the rest of the experience was great it could be forgivable marketing. But it isn’t. The tipping is shoved down your throat before ordering, after order, and after delivery. And all the time they don’t give an option to skip. They are already charging a 15% premium but want extra tips on top. The good: app look great, mostly easy to use, allows drivers to just leave the food at the door The bad: Bad tipping policy, high and opaque pricing, terrible delivery estimate, push notification ads/spam, misleading marketing
Obscure Errors lead me to use better competitors
kiplandm on 2020-09-22
So after I forgot to cancel my trial for their premium subscription service and they charge me 100 dollars for an automatically selected annual subscription, I decided to use Uber eats once more. Upon trying to checkout, I keep getting an error that’s telling me there’s an issue with my payment option(s), so I look at my payment options, I re-entered my PayPal information, another error, tried linking my Venmo, another error, then the old fashioned way punching in my card numbers that only lead to.. another error. I then closed the application, uninstalled, and had my order placed and on the way in a matter of 2 minutes on Doordash’s website. When your competitors mobile site functions better than your dedicated app that you shoved down my throat to download, you’re doing something wrong. Garbage service.
doflcystk on 2020-09-22
Worst delivery app and worst customer service. We placed an order and was waiting, and the driver calls 10 minutes after the food was supposed to be delivered and starts yelling at us. She was saying that she had an “incomplete address” and that there was nothing she could do. I would have been understanding, maybe there was an issue between uber and the restaurant even though we put in the correct address. But the driver, Natasha’s attitude was unacceptable. She started screaming at us, went on for 10 minutes, and just hung up. We of course called customer service, but was told that we can just leave a rating and there was nothing they could do(they then hung up). I have never had similar unpleasant experience with grubhub or postmates. Never using ubereats ever again. EVER. Ruined our evening.
Awful customer service and lying about refunds
wtv27 on 2020-09-22
No matter what issue I have, large or small, I can never find a way to talk to an actual human being. Their “customer service” consists of a page with about 10 commonly asked questions and most of them give you an answer you already know. After each “answer” there’s a “was this helpful” question. WELL It doesn’t matter if you put yes or no. Many times I’ve required a refund due to a restaurant being out of an item or just accidentally messing up an order. Uber has “processed” my refund and SAYS it’s gone through but I NEVER receive my refund. And, you guessed it, I CANT GET IN TOUCH WITH AN ACTUAL HUMAN TO DEAL WITH IT. Thank you for coming to my ted talk. avoid this app. It’s not worth it. Get door dash if you really need your food delivered. It’s way better.
They will steal your money
Giablodertikins on 2020-09-22
Both Ubereats and sister company Postmates have multiple, multiple, ‘processes’ in place that ensure your money stays with them even through wrong orders and driver errors. I cannot stress enough how many times I have run into issues with them over incorrect orders, or worse yet, entire orders THAT NEVER ARRIVED, and still got charged for. Even after long discussions with customer service, it became apparent that I was just wasting my time and all they’re in for is stealing your money. Forget that half their menu items are inflated by 10-30%, and that they get all that extra markup to themselves. Im just going to pick up my own food from now on, or stick to doordash because at least their customer service deals with issues in a much more professional manner ..

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