Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 1 days ago
Last Seen 1 days ago
Creative Count 864

ASO Keywords

Keyword Rank
eats 1
almuerzo 2
uber eats 3
ubereats 4
comida a domicilio 5

Downloads

Dec, 2020
Worldwide
1M

Revenue

Dec, 2020
Worldwide
$0

Screenshots

Description

Find Food Delivery On Your Budget Hungry? Find the food you crave and order from restaurants easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! PICKUP OR DELIVERY Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and request your order be left at your doorstep. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's BBQ, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

0 Installed SDK

Reviews

App could use improvement
AngieRoberts on 2021-01-18
We received a gift card for Uber Eats. Each time we tried placing an order, all of the restaurants listed on the home page was marked “currently unavailable”, even when selecting to schedule for a later time. We were concerned we will be unable to use our account balance. On the 3rd attempt, we decided to select the Pick Up option. After the order was entered, we were given an option for delivery. We decided to change the selection to have it delivered. The delivery of our food was great! We love the function of receiving a notification with updates, including a profile and photo of the delivery driver! We also loved how the app showed a real-time location map allowing us to see exactly where the driver was located. He went to our neighbors by mistake and called. We could see that he was sitting in front of our neighbor’s on the map and was able to guide him down the road. The driver was friendly and professional. We walked out and got our order with no contact, even though we were given an option for the order to be dropped off at the door. Once our order was delivered, we received a notification with another receipt. The original receipt provided, at the time the order was placed, showed the tip we selected was included. This receipt, after the order was delivered, did not include the tip nor provide notification that it would be later taken out. Our account balance also did not reflect the tip was taken out. We tried finding a customer service contact option to confirm the driver would receive his tip but was unable to find anything on the app. We searched the internet for a contact number to Uber Eats. When one was found and called, no one was available to answer. No other contact option could be found. An hour later, we received another notification and receipt including the tip. Our first experience with Uber Eats was good but the ordering function of the app, customer service options and tip notification could use some improvement.
Payment Problems
cncksleifkskslfj on 2021-01-18
I have removed all credit cards from Uber Eats. I am proud to say that I have paid all my credit card balance is down to a zero balance. I went to update payment information with a personal debit card. On my first attempt I accidentally entered the wrong date. That is completely my fault… I have not been able to use this card. Every time I try to enter it correctly it comes back saying that the card cannot be processed. Keep in mind there’s over $18,000 in this account. I have reached out to Wells Fargo and they said they see the Uber Eats request coming through and are being approved on their end. They said that this is completely on Uber eats and not on the Wells Fargo side of things. The funny thing is I’m able to enter my credit card information. But if I do that then I have to pay off the balance every month. I don’t want to have to think about this or add an additional step. Uber eats has no way to reach out to request help with this type of problem. You’re just left sitting in the dark with zero options. Other than continue to use credit cards because they won’t reach out and help you. For the amount of money I spend with Uber eats. I use them every day… Sometimes multiple times a day. I am disappointed. I wanted to make sure they get this one star review. The lack of customer support on their end… They have earned this one star review.
Delivery fee is getting out of hand
JRHSB on 2021-01-18
I’ve been using Uber eats for a while now and I only use this app. When I don’t feel like having a warm home cooked meal or when I’m having cravings for taco bell, Popeyes or what ever it is I’m in the mood for. But lately I’ve been ordering out the ordinary and I’m noticing delivery fee’s are getting out of had. Quick story. I love IHOP like who doesn’t love IHOP. Something about eating warm fluffy buttermilk pancakes with butter pecan syrup in the morning makes me happy. But why in the heck AT 8AM IS IHOP DELIVERY FEE $7.99 WHEN IHOP IS LITERALLY 15 BLOCKS AWAY FROM WHERE I LIVE. PLEASE DONT RESPOND BACK BY SAYING IS A BUSY LOCATION OR IS HIGH DEMAND BECAUSE ISN’T NONSENSE AND RIDICULOUS. As a consumer I felt robbed from enjoying a delicious buttermilk pancake with butter pecan syrup in the morning. I also noticed and like to mention that theres a small order fee added to the bill when Ordering one combo from any franchise I’m speechless smh. Is like I’m being force to order more items to spend more money so I won’t see the small order fee added to the bill. Bottom line is wether is a DELIVERY FEE OR A SMALL ORDER FEE, UBER EATS FINDS A WAY TO EAT UP ALL YOUR MONEY. I’m sick to my stomach
Consistently late wait times, undelivered orders, nonexistent customer service, dysfunctional app
No Fried Chicken Here on 2021-01-18
You know you have a problematic business model when talking to a human being about an undelivered order isn’t an option. And I wish that were it. But Uber somehow has a knack for outdoing itself in atrocious user experience. They will refuse to deliver to customers if the road and their drivers are busy enough, even if the location’s less than 3 miles away and you’ve ordered there hundreds of times before. It’s all very random and inconsistent. Not to mention that Uber’s notoriously terrible to their employees. Honestly I should’ve stopped doing business with them quite a while ago. I wish it didn’t take me coming home from work to find out the order I placed was stuck in ‘preparing your order’ indefinitely an hour after the restaurant had closed, dinner plans tossed out the window, but that’s the human condition for you. Word or advice: steer clear, it’s Uber. They think their people and their customers are a joke and they hide behind an automated customer service bot to shut out the flood of angry, jipped customers they’re getting on the daily. My suggestion? Favor and Doordash. They actually leave the tips for their delivery people for starters.
Worst Company for food delivery or for rides
fergy tregs on 2021-01-18
Here’s a cautionary tale, In 2017 I was out with a group Afro dinner at a business meeting in Portland , one of the attendees felt ill and wanted to leave early so I said I would use my cool new app-Iber to get us a ride. We waited fifteen minutes as the driver went around the block several times and failed to stop for us each time. Eventually we just hailed a cab and left. Here’s the good part the Uber driver did something to my account so I am banned from ever getting an Uber ride or ordering food-DURING THE PANDEMIC! Also ther is absolutely no way to contact the company to rectify the situation. I dare anyone to try to reach them! This is the single worst example of customer service I have ever encountered anywhere. Avoid Uber eats or even rides at all costs!!!!!!! Anything else is better and there are choices!!!!
No Nearby Couriers, Ever
Ratrick07 on 2021-01-18
When I first began using this app, it was wonderful. I live in a poorer part of my city, and even though the distance between my neighborhood and other more “hip” areas is not far, delivery drivers and restaurants would still refuse to deliver to this area. When UberEats began, I was suddenly able to order from these great restaurants. Unfortunately, within the last few updates, the app has begun informing me that there are “no nearby couriers” when I try to order from the same restaurants. I know this is a complete lie, as I am trying to order at peak times. This, in addition to the huge fees this company leverages for its use has made me decide to delete the app and switch to more supportive apps, such as Chow Now or ordering direc from restaurants themselves.
Order Cancelled
Sirbrinna on 2021-01-18
I was charged the full balance of my meal, but it never arrived. I ordered my food a little after 4:30pm, I received a text that my food was being prepared and would be ready at 5:25, I got a text saying my food was on its way and should be here at 5:55pm the latest, I tracked the driver, who came to my apartment complex, her license plate and photo came up, only to receive a text message at 6:06pm, 11 mins after expected delivery time stating that my order was delayed and this only happens rarely, then it was cancelled!!!! No explanation as to why you guys cancelled my order (I literally use UBER 1-2 times a day). The next message says I wasn’t charged for my order. This is not how you do business, I should have stuck to ordering pizza because now I’m hangry!
App works alright. Delivery inconsistent
NewPhoneWhoThis on 2021-01-18
Almost every time I order. The food isn’t delivered on time. When the order is late for twenty thirty minutes I expect to be able to cancel for free. I should the charged when the app can’t get me a driver. I would literally sit on the app at times for an hour or two. Till finally someone takes the order. Then the driver cancels because the restaurant doesn’t have my food for various reason like the order was two hours ago. Also many times I order the food I ordered isn’t there. Seriously? The app is useable. But I hate that the links I use from google maps never open to the app for that restaurant. I have to remember the name if the restaurant the. Go to the app and find it.
Gift card
Scrbrdv on 2021-01-18
I ordered a $25 gift card for a family member for their birthday and sent it via Facebook messenger. He was unable to open it to use it. I contacted Uber Eats via the app customer service and after numerous messages and having to send a pic of the the Facebook message they resent it and for a short time it was accessible. Then when it was ready to be used it couldn’t be opened AGAIN! I have sent now over 30 messages trying to get help and it still doesn’t work. I keep getting the SAME responses. I want to either use the $25 gift card or get a refund. There IS NO NUMBER for the CUSTOMER to speak to someone which in my opinion is PISS POOR service!
Worst customer service! Spend your money elsewhere!
CaitMar82 on 2021-01-18
Uber Eats used to be great and have great customer service. As of late they refuse to reimburse for anything. I’ve had food sit at a restaurant for 30 minutes ready to pick up and and my food arrived cold with completely melted shakes and they wouldn’t do anything about it. Again last night my fried rice was burnt to a crisp not edible and they again would do nothing except say “We’re sorry to hear your food doesn’t taste the way you expected” and they could not give us a refund. I will not longer be a customer, from what I’ve heard they take tons of money from the restraints anyways and still provide completely horrible customer service.

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