Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 432 days ago
Last Seen 4 days ago
Creative Count 105

ASO Keywords

Keyword Rank
uber jacksonville 1
eats 2
uber eats 3
ubereats 4
comida a domicilio 5

Downloads

Jun, 2022
Worldwide
1M

Revenue

Jun, 2022
Worldwide
$0

Screenshots

Description

Find Food Delivery On Your Budget Hungry? Find the food you crave and order from restaurants easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! PICKUP OR DELIVERY Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and request your order be left at your doorstep. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's BBQ, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

0 Installed SDK

Reviews

Problems with 2 out of 3 orders
SLA24582947 on 2022-07-03
I have used Uber Eats 3 times. The first time, great! Everything arrived and went smoothly. The second time my order was picked up at the restaurant I ordered it from but delivered to another restaurant instead of my home. The only option offered was to refund my money (but not the tip). So there I was trying to figure out what I was going to make for dinner which is why I used Uber Eats to begin with because I did not feel like cooking that evening. I also feel like Uber Eats should have covered the tip since no one ever came to my home for the delivery and it was Uber Eats fault. Third time using Uber Eats only one of the two items I ordered was delivered. The only option offered to me was to refund my money for the item not delivered. So I had to scramble to figure out what to make to feed the family member who did not get their food. In the mean time my food got cold. I will be deleting this app and never using them again! I am the caregiver for my very ill husband and so I was excited to see Uber Eats would deliver to our remote location since I cannot leave him alone. So very disappointing that I can’t have a night off from cooking every once in a while because Uber Eats is so unreliable.
Horrible Customer Support
sb9705 on 2022-07-03
I had an issue with an order that I requested be cancelled because the restaurant was missing the main item. They didn’t cancel the order and only delivered the side item which was cheaper than what I paid for in delivery fees. I called and asked for a refund or credit for the delivery fees and the agent said that was not something she could do and I asked to speak to a supervisor. She said that a supervisor would call me back. After waiting and not getting any call back I called again and the next agent told me that supervisor call backs are not something they do and the first agent had lied to me because she did not want to help at all. After waiting 20 minutes to finally speak to a supervisor he did nothing to help and would not offer any credit for the first agent lying to me as well. He then put me on hold and then came back and offered nothing but an internal review which is useless because it obviously won’t resolve anything. The customer support is some of the most useless and frustrating I’ve ever dealt with and they don’t care at all and will literally lie to your face and waste your time.
UBERCASH BUG WHEN BUYING DISCOUNTED ITEMS
Pulguerito on 2022-07-03
The app offered me a discount from 7Eleven they charged me around 22 dollars, so I decided to pay it with my UberCash cause I have $23.35 available. The order went true without any issue, but the problems started when I received the food I had missing items the food was cold.. etc I didn’t mind that much! BUT! a few days later I found out that Mr UberEats was NOW CHARGING ME $31.58 instead of the amount that I was supposed to be charged! I contacted support at least 5 times no one wants to help me out to solve the issue and for 3 months I have been having this balance due and I haven’t being able to order more food, I ain’t paying more than I was supposed to be paying on the first instance. The app defined my had a bug course if you don’t have enough Uber cash the app doesn’t let you order but because I have enough it dio went true but now Uber wants to charge more and it seems that they don’t really care about customers. I’m not paying anything else so I’ll recommend you guys GRUBHUB OR DOOR DASH!
App great stores meh
Kuro-Prince on 2022-07-03
I have not had any problems with the actual app my problem stems from the stores. sometimes the stores take it upon themselves to replace items with cheaper versions of what you’ve ordered if they don’t have the exact item and charge the same price. at other times they just don’t have the item and instead of giving you something of equal value they take it off. this is of course preferable because it could something you don’t like or don’t want however it would be great if the store could mark down the item is not there and Uber eats app would allow you to pick something else from the store of the same or equal value or remove the cost of the item like has been happening.
Bad business practice
gtfoohagfy on 2022-07-03
They're still trying to charge me for an order that was canceled in February. The order was placed for delivery and changed after confirming, to pick up. As soon as the order was placed, I called the restaurant canceled and I called Uber eats and canceled to ensure that nothing happened, The vendor still tried to charge my card $15. I had my bank decline and UBER Eats is holding $15 on my account stating the food had already been started. I did my part to ensure that didn't happen. I've heard other with the same problem. I now cannot order from any other restaurants till I pay $15 for services not rendered. Not happening!
It’s okay, could be better
nkophfvmmhfbhj on 2022-07-03
I like Uber eats , but a lot of times when I order from them the drivers will sit at their house or their last delivery location for 10+ minutes before leaving to get your food. Which is extremely frustrating when you order priority delivery after a long day of work and have to wait nearly an hour. I’m a patient person. But the app should automatically have drivers removed especially from priority orders if their location doesn’t move for more than 5 minutes. It happened 2 times in a row for me recently. And there’s no way to rate the delivery experience.. so here I am lol
Failed me today
mogorimi on 2022-07-03
Customer service handled terribly this situation. Why are you gonna charge me for something automatically if there’s a chance the item will be out of stock? Change the way you make the payment happen. I was charged 40$ for a cake and was told it was out of stock. I then had to change my order but I was already charged 40$ but changed my order which was only 22$ and yet was not refunded that money. Massively disappointed in this app for it served me well but has ultimately made me really ticked off. I JUST WANT THE MONEY THATS MINE BACK!!!
High fees, poor customer service
dudegiconic on 2022-07-03
The delivery fee, service fee, small order fee, they stack on top of eachother. Then if you read into the fees, the service fee actually says the fee is to help with “support.” But every time i have a problem, the support is horrible, and the fees go higher and the support gets worse. Why would I pay a higher fee for worse customer service 1+1 is always supposed to equal 2. Uber eats has a dunk way of doing Math, that’s why they have consistently failed to turn profits at the levels they should
Customer Protection
@simplygeorgina on 2022-07-03
I love UberEats service but I do not love how I am treated due to reporting and requesting for refunds when orders are wrong or instructions were not followed, especially when you show pictures for every instance. I pay for being an UberOne member and I pay for my food to be correct. I have a recent instance where I received a milkshake that looks nothing like the picture. Did I get a refund? No. It’s sad. I spend so much money with you guys due to the convenience but I just get dismissed.
Not The Brightest Drivers
Butterflygal13 on 2022-07-03
The drivers don’t follow explicit directions a 12 year can follow! We get daily deliveries via Fed ex - ups- Amazon and more have NO issues it’s only the food deliveries. I have a credit so I had no choice but to use the service again, I hope my food arrives so far it either never shows up or it’s cold due to the drivers taking too long not following very precise instructions. I will enjoy the service if better people were hired.

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