Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 6 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 2 days ago
Last Seen 2 days ago
Creative Count 2204

ASO Keywords

Keyword Rank
eats 1
almuerzo 2
uber eats 3
ubereats 4
comida a domicilio 5

Downloads

Sep, 2020
Worldwide
1M

Revenue

Sep, 2020
Worldwide
$0

Screenshots

Description

Find Food Delivery On Your Budget Hungry? Find the food you crave and order from restaurants easily with the Uber Eats app. Track your food order in real-time. Get your food delivered by delivery people using the Uber Eats app. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants and search for food by cuisine, restaurant name, dish or meal. Choose from a variety of food to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order food using the Uber Eats app now. SIMPLE ORDERING Pick your food order from any menu and add it to your cart with a few taps. That’s it. Order food to be delivered by delivery people as soon as possible. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! PICKUP OR DELIVERY Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and request your order be left at your doorstep. EASY PAYMENT Pay easily with a credit card or Uber Cash. Add a different card easily. Enter a Uber Eats promo code to redeem a discount on your food order. Tip easily in the app. No cash needed for tipping. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. RESTAURANTS INCLUDE: McDonald's, Subway, Popeyes Louisiana Kitchen, Starbuck's, Five Guys, Panda Express, Denny's, Jersey Mike's Subs, T.G.I. Friday's, Hooters, Sonic, Red Lobster. Firehouse Subs, Moe's Southwest Grill, BurgerFi, Tropical Smoothie Cafe, Boston Market, Qdoba, Steak 'n Shake, The Halal Guys, Anthony's Coal Fired Pizza, Tijuana Flats, Church's Chicken, White Castle, McAlister's Deli, Jack in the Box, On The Border, Fatburger, Romano's Macaroni Grill, Famous Dave's BBQ, and more. AVAILABLE INTERNATIONALLY Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Visit ubereats.com for more details!

0 Installed SDK

Reviews

Lying about a second account to avoid honoring promo code
onetyger on 2020-10-28
They emailed me a promo code for $30 off a first order. After trying multiple times with it not working, I eventually figured out (after an exhaustive search) how to message them through Twitter. After a back & forth of several messages they claimed that the code couldn’t be used because of fraud. They gave zero explanation. When I further questioned it, they claimed that I had a second account and that multiple accounts violated their terms of service. This was literally the one and only time I have ever created an account with them. When I questioned it more, they wouldn’t give me any answers. I asked them to show me proof of the other account and they didn’t acknowledge that. The following is my last message to them as of the time of this review. I’m still waiting... “I literally have zero reason for your service. I live in a small town in South Carolina where the cost of delivery isn’t justifiable. We can just drive less than a mile away to pick food up. And I wouldn’t ever use the car service because I’m agoraphobic and don’t go places or travel at all. The only reason I even created this account last week was because of the promo code that was emailed for a first time delivery order. So I planned to use the service once and that was it. If you’re telling me that I have another account, it must be a case of identity theft because it was not me!!!! Get to the bottom of this and get a manager to get off their butt and do something!!!”
Absolutely Awful, Use another service
Lexieet on 2020-10-28
We had never used Uber or Uber eats before, but i got an advertisement about their $30 off promo code, so we decided to give it a try. After using doordash and loving it we decided to try something else, expecting it to be the same. I tried to order multiple times using different promo codes I was emailed/ones i found online, not only were none of them working, but they were saying i wasn’t eligible when i was. We tried making my boyfriend an account so he could try it, maybe it was because i have Uber installed on my phone and the app got confused, although i never used Uber before. Same thing happened to him. We tried again about a week later, tonight, because he was sent a new promo code. We order our food and tried to apply it, but it still said our order wasn’t eligible. We had about $37 worth of food, $49 after tip/fees. i decided to just go ahead and pay for it, maybe the promo would apply after checkout like i had seen happen on some reviews before. Well, we placed our order, an hour goes by, no updates or anything, and then our order was cancelled and we were given no reason why. I don’t blame the driver and we had never been to the restaurant we ordered from so i’m not sure if they were just overwhelmingly busy or not, but this has been a huge disappoint and we will never use uber eats again. We’ve never had a problem using doordash, so we’ll just be sticking to them.
Condescending “help” in app
Nate's Auntie on 2020-10-28
Years ago I had signed up for Uber. At the time, all I had was a google voice number. Tried the app once. Didn’t like it and heard about all the gender biased programming, so decided not to use it again. Well, with food delivery being the norm these days, I received an email from Uber Eats saying I could try their service with a promo code. So, I thought I’d try it out. I realized that my VoIP number wasn’t going to work, so I changed it to my 5+ year old wireless number and attempted it again. I kept getting an error, so I reached out to their Help via Twitter, got a response and they contacted me through the app (there is no way to contact help directly thought the app otherwise). They have asked me to send a screenshot of my phone number to confirm. I sent them exactly what they asked for. I even sent the screens I took to get there, and EVEN A SCREENSHOT OF MY WIRELESS PHONE BILL. And I keep getting the same canned, condescending response. I don’t think Uber has fixed their misogynist culture or algorithm that drives their help. I don’t even care about the promo code anymore, I care that other people might encounter this behavior and think it’s acceptable to have Uber treat their customers this way.
Fails to deliver, literally! Delete and get Rappi or other food delivery service
Tia Loza on 2020-10-28
Ubereats repeatedly fails to deliver, literally. Was sick and we ordered a lot of Ubereats and repeatedly items were missing and Ubereats refused to reimburse us. The restaurant said it must go through Ubereats and Ubereats said “we understand this must be frustrating to receive unsatisfactory service, but we will not be reimbursing you, consider leaving the restaurant a review”. So repeatedly we paid full price (actually over paid bc that’s how Ubereats works, higher prices plus delivery plus service charge) and we got tacos with no tortillas, missing our drinks, side items missing and zero refunds. Also you cannot leave a review for drivers unless you tip... our driver didn’t bring our drinks and the restaurant nor us could get a response from the driver. The guy left it in the pick up area and only brought our bag of food. I counted over 10 times pricy items were missing from our orders and even with photo proof and restaurant backing us up, Ubereats refused refunds. We are grateful Rappi now is starting to deliver to our area and we will be switching. From what I see in our area, many already have become its a sea of Rappi drivers here now. So Ubereats... Buh-bye.
Disappointed
Summerjoys1 on 2020-10-28
I was really looking forward to trying Uber Eats. The app and ordering process was easy and my food came in 25 minutes, which was great. The reason I am disappointed is because the driver brought me the entirely wrong meals. When I tried contacting Uber eats I had to jump through several hoops to get the situation somewhat resolved. I was able to get the food refunded, but I lost the credit I had towards my meal and I still had to tip the driver seven dollars. The food that did arrive was nothing like what we had ordered. I had two small children at home and didn’t have anything to feed them. So I ended up having to find something else for them to eat, which defeated the purpose of having an easy delivered meal. I could have even forgiven an accident happening, but it truly is almost impossible to find a way to contact Uber eats and when I did it was all automated responses back. Nobody actually addressed my actual problem. I have tried other food delivery services and have never had this kind of issue.
Dishonest drivers that the company doesn’t nothing about. DO NOT USE UBER EATS.
Emt8845 on 2020-10-28
So I place my order. I watch the driver pull up to the restaurant to pick it up. My driver picks it up and the goes somewhere else with it with out hitting the start delivery button. I send him a message asking what’s going on and tells me he had another pick up somewhere else. The driver travelled another 4 miles from Me. It took my order at least 15 minutes to get to me from 1 mile away. When I reach out to Uber eats to tell them my hot food was cold and my cold drinks weren’t cold anymore they tell me there is nothing they can do for Me. Shame on you ubereats. So now you will let dishonest people drive for you. The guys arrives with my food and tries to tell me sometimes Uber sends other pick ups without it showing on the app. This is such a lie. I drive for Uber and Uber eats. That’s just not the way they do things.
Fix This Issue
Andy3366 on 2020-10-28
Every time I order late at night I sit for hours on the preparing food step. I’ll sit there for hours. Sat there for 2 hours once. And I never get a driver. Or I get a driver and the restaurant is closed. Don’t let orders go through if the restaurant can’t make it in that time. What is going on? This happens almost Dailey. We order food all the time and this is a consistent issue. Sometimes we would have had plenty of time to order from somewhere else if they would have just said closed. Update your times please if that is the issue or Uber eats will lose a lot of business from us. Other than that we obviously love Uber eats because we eat there like I said almost Dailey and sometimes twice a day. Since covid started it’s just easier. Options are great. Lots of order mix ups but that’s on the restaurants not Uber.
Delivery address options are horrible
N.est on 2020-10-28
Slow me to pin on a map where I want the delivery to be made just like the pickup spot in the normal Uber app, I’d the address doesn’t appear on the apps map it won’t let me put the place in at sometimes and I always have to call the driver to give them special instructions, just let us pin on the map where we want it delivered, and let us change the delivery address if the driver hasn’t yet gotten the order, sometimes the app changes the address to a completely different spot on another street because of the problem I mentioned earlier and it doesn’t allow to make changes like in the Uber app with rides. It’s horribly rigid and underdeveloped compared to the main app. It’d be better if they were either fused or if they copied the Uber app into Uber eats.
HORRIBLE
73338 on 2020-10-28
If you’d like a service where (a) the drivers run off with your food, and (b) the food that you do receive is regularly late AND cold, this service is for you! After having a Driver run off with my order I decided to give it one more shot before ultimately throwing in the towel. Much to my surprise when I ordered, the food arrived 40 minutes late because the food was first dropped off at another location first. Nevermind the fact that I paid a delivery fee. After talking to customer service, they didn’t refund me for the price of the cold food. They just have me $5 in uber cash. Absolutely unacceptable. DO NOT USE UBER PRODUCTS.
Poor customer service too automated
powertoheal on 2020-10-28
I have had so many bad experiences with my orders on Uber Eats- I have had orders accepted, waited for an hour just to have my order cancelled because they couldn’t find a driver or the store was closed by the time the driver got there. Because they will not allow you to talk to anyone, and they charge you anyway if you cancel an order after it’s accepted, you are left hungry and wondering how to now feed your family. Then if you complain too much, they flag your account and refuse to give you any customer service at all! That is just crazy!

Try MobileAction free for a week!

No credit card required.