Last month California voters passed Prop 22, safeguarding the right of gig economy companies to misclassify their workers as contractors and pay them sub-minimum wages, withhold benefits, evade payroll and unemployment taxes, etc.
Uber/Lyft spent $200m to secure that win.
As Prop 22's promoters remind us: Gig work is the new unemployment benefit: it's a private-sector jobs guarantee, work you can get at the tap of your screen. It's a perfect labor market – workers effectively bid to offer the best price to perform servant work for others.
The more workers there are, and the more desperate their situation is, the lower the payments go. A lot of those savings are siphoned off by the (money-losing, stock-soaring) gig companies, but some of it is passed onto customers.
This is by design.
Only ride with Uber in Puerto Vallarta, Mexico, if you’re willing to wait for your ride for 15 minutes or risk your ride being cancelled after waiting for 10 minutes and then have the cancelation blamed and sometimes charged on you.
Worst service in Mexico I’ve have ever experienced... not even their Informal competitor (inDriver) is this unprofessional.
Be prepared for spam on your phone with fake offers, promising up to 25% off...
I now only use Uber when I’m truly offered a discount, have time to spare and as a last resort.
All of the above is what I have found after riding in Puerto Vallarta with Uber for a year... Now I prefer using their cheaper competitor. Why pay more for Uber and their inferior service?
Be well informed of your options when traveling to Puerto Vallarta in Mexico.
I was ordering a trip back home after dinner with family. The price listed was what I would expect, around $37. I order the ride, and this amount get charged to my card. The I see a pop up say that my ride will be more expensive. I accept, because I assume it a reasonable increase. However, THE APP NEVER SHOWS ME THE ACTUAL PRICE after the increase. It is only when I get home that I realize that my card has been charged an additional $127. I reach out to customer service, but I only get canned responses basically telling they are right to do that and to basically F off. This way of up charging felt deceptive and unethical. Had I been shown the final price after a BS 5x charge I would have immediately declined.
Buyer beware of shady practices and obfuscated pricing increases!
Multiple times while using this app I have been showed a rough estimate of the cost of my trip, only for the actually cost (after I’ve ridden) to be completely exuberant and unlike the cost I was initially showed. The app gives me no explanation, and I never do anything to warrant the extra charge. I once was taking a trip to the town over and the estimated cost said it would be $30-40. As a broke college student, this amount pained me but I still took it. After arriving to my destination, a full $120 was charged to my account. After an hour of trying to find anything I could do to negate this as I knew that was my grocery money for the month, I was able to request a refund somewhere in the app. They gave me a dollar back. Thanks, Uber. Maybe try Lyft instead.
Uber is an okay app to get to your destination. But I swear most of the time is makes me think they just hire anybody and I’m sure they do. These Uber drivers I get have no sense of direction. The map literally tells you when to turn and where to drop off the passenger. So I don’t understand why I’m being asked to tell them where to go? You’re the driver so follow the freakin map. Another problem I have is when the driver takes let’s say 10 minutes to pick you up when it says they are 5 minutes away. If the driver is not ready to drive and get to the pickup destination in that time period, why are you accepting rides then? It wastes the passengers time when they could get another driver who is ready to drive
I had an emergency and needed to use this app. I tried putting in my debit card information, then it hit me with “Payment method unavailable. This payment method is unavailable at the moment. Please switch your payment method to request a ride.” I’m using a BoA Debit Card which is a common payment method! Why is Uber not letting me pay with that card? When going to Uber support, all they tell you is “You’re probably putting your payment info in wrong” all my stuff is correct! And if that doesn’t work, they tell you to “buy an Uber gift card OR use another payment method” WHAT?? They are making me jump through hoops just to get a ride. That’s it, I’m just going to use Lyft instead. STAY FAR AWAY FROM UBER
Used to be 5 stars, now 4. Had someone cancel a trip on me (never saw them), and got a response from Uber that said “Your driver said you were not wearing a face cover or mask”
First off, no one ever showed up.
Second, I was wearing an n95 mask...
Third, there is no way to let Uber know that I was wearing a mask... sounds like a loophole in the app. I’m guessing the real reason they cancelled was because they didn’t want to drive me to the airport (which is fine), but Uber, please don’t send me a long email lecturing me on wearing a mask, when I was, and then not give me a way to dispute it. Otherwise, app is 5/5!
Uber should consider going out of business. Their customer service support is absolute rubbish! Their drivers are rude and nonchalant and make you wait long intervals to be picked up. They lack the skill and orientation to run a international buisness. Uber is so much better in America, specifically smaller states like R.I and M.A when you get to bigger states like N.Y.C and Lagos Nigeria the customer service drops. One day I will get into Uber and record all of the mishaps with Uber and post it online because that seems like the only way they will consider customers feedback and make the necessary changes
My family used Uber while traveling. The drivers were all very kind and professional. Each time we were ready and waiting for the driver to arrive. I noticed that after the trip there was always an additional $0.50 to $1 charge. When I looked up what the charge was for I found out that Uber charges a per minute wait fee from when the driver arrives to when we leave. I think this is completely unfair for families that need to install car seats or passengers with disabilities that may take longer to get into the vehicle. Very disappointed and we will be getting a rental next time.
Why did you take away the order food feature don’t everyone have space on there phone to have two apps. Like if I try to order food on here it just takes me to download Uber eats like why can’t you just keep it simple? I don’t have space on my phone for two apps this is ridiculous that it’s the same thing but can’t keep it on one app like how they use to. I would use both features in one app now I have to have to apps for both features. It was more convenient and made Uber different and better from other apps when they had it like that.