I needed a ride from the emergency roomTo wear my truck has been left. I could have walked but the ER would not let me leave without someone driving.. Low on funds I ask to be carried to the grocery store across the street and dropped off wereI was confident I could get a ride from there… It should’ve been $7.63..
But the driver claimed she didn’t want to drop me off and she would rather just give me a ride home because it was on her way home! So sure why not right?
There’s a gas station next to my house,Literally directly across the street. so before we got there I asked if she had change for a 20 that I would give her a cash tip she said she carried no cashBut she could stop at the Chevron on the way.Actually it’s directly across from mine home..
so I give her $10 cash as a tip for being generous and thoughtful. however instead of seven dollars and some change getting charged to my card I was charged almost $30 on my card plus the $10 cash .. so altogether it cost me $39 for a ride I only to pay $7 for…
So other than taking my prescription RX money i had beer given bay a friend (50 on my card so I would have enough to get a ride and my medication for the next day.)
the worst part about Uber is they offer no wayTo contact them directly, no phone number to call,No message board that allows you to leave a messageThat you have written
.It only allows you to pick from a laundry list of problems you may be having. you cannot leave a personal detailed message of your situation.. Other words they send you on an endless search for a solution they won’t offer… The only reason I haven’t deleted the app it’s cause I still have some hope that maybe maybe I’ll get my money refunded.. but I think it is unethical and unprofessionalTo advertise yourself as a professional business taking sensitive account information not to mention being responsible for someone’s safety yet not offer any way of contact……. The driver knew I was going to get charged and she lied to me to get me to agree.
Yesterday was pretty bad folks. I just moved to Charleston; a beautiful city! Generations of my people have lived here and continue to do so. I spent every Summer here as a young girl. I felt I needed to state that before I say…again. Yesterday was pretty bad. After a nail appt, I ordered an Uber and I saw the driver coming my way; stopping across a busy street. I just assumed he would turn into the driveway of the salon but he didn’t. He saw me waving him down and then he proceeded to cancel the ride. That was weird. Uber immediately replaced the ride and I just brushed it off as a random occurrence. Until later that day when I ordered an XL after a huge shopping trip downtown Charleston. I had at least 10 bags and was standing outside waiting. The driver parked across the street…again and as I started flagging him down…CANCELLED again. I couldn’t believe it was happening again. In both cases I was where I was supposed to be. In both cases the drivers saw me waving them down. In both cases both drivers cancelled the trips.
Coincidence? I don’t think so.
I decided to post this very long review because there wasn’t a way to report the two drivers. I tried through the app but they don’t even show the rides.
Take this review any way you want but Uber needs to do an audit of ride cancellations in Charleston SC. Something isn’t right here.
At the end of the day, the rides that did pick me up were lovely. Oddly they weren’t with people from here. Hmmmmm.
My husband had scheduled an Uber for 6:15 in the morning to take us to the airport through his Uber account.
At 5:35 AM someone called through my own, separate Uber account and said they were waiting outside. I had never contacted Uber. When I asked the driver three times what time the pick up was scheduled for, he wouldn’t answer.
I don’t know how he knew we needed a ride to the airport. I tried calling him back on the number he called me but it was blocked. He charged me five dollars for a cancellation fee for a trip that I never booked. This is the scariest part. The five dollars was actually charged through my Uber account. I don’t know how he connected my account with my husbands or why Uber would allow this type of behavior.
Uber is almost impossible to contact! And I have tried several ways and they just keep sending a prefabed message saying they are refunding my money. I really don’t care about the five dollars at all. I am much more concerned about the breach of the system. I have contacted them almost every day since this happened six days ago. I have still not received a satisfying answer.
I have used Uber many times and had mostly positive experiences. Then I moved to the Netherlands (The Hague, to be specific), and it is nearly IMPOSSIBLE to get an Uber. EVERY time, the drivers are between 10-20 minute away from my location, and then they cancel the trip and I have to wait yet another 10-20 minutes. If this only happened once, I wouldn’t say anything. But it’s every time, especially late at night when there are no other transit options. I find it a joke that Uber considers itself a “no stress ride” when for the past two years I’ve only had stressful experiences. I hate to act like a Karen, but today was the tipping point for me. Uber is completely unreliable here, and I’d rather load 3 luggages onto my bike or use public transport than know for sure that I will waste 30 minutes or more of my life waiting for a vehicle and be completely stressed. It’s probably just a Netherlands problem. But for the time being, I’m not using Uber anymore.
My 5 year old child and I were stranded at night in a foreign country and Uber stopped working! I cannot request a ride. It was so difficult to contact customer service in the app and there is no phone number to call. I had to change my phone number in the app to the local number and after one ride kept asking me to verify my card again and again.
After that I could no longer request any rides and the email response was that I was using it fraudulently and irregular use. How is that fraudulent or irregular when I travel to a different country I need to change the phone number?
They told me they will not reinstate my account and I can no longer use Uber. They did not provide any phone number to speak to anyone and respond with cookie-cutter responses
The app has so many bugs and glitches and it was no fault of mine. Why are the customers being punished for their technical issues?
Uber tiene que subir los precios todo subió y la gasolina subió uber está muy barato y los clientes siempre se quejan de todo nada les cuadra porque los taxis son sucios feos y manejan mal y la gente lo paga igualito los clientes lo que quisieran es ir gratis en carros nuevos limpios y con conductores que manejen perfecto pues suban los precios ya la gasolina está muy cara los servicios para el auto también y encima se quieren subir mojados llenos de arena y hasta hacen mudanzas en carreras para personas suben perros que no son de servicio califican mal a los conductores les parece caro y es baratísimo otra cosa comen fuman vomitan y tiran las puertas quieren manejar la música y todo lo de el carro como si fuera de ellos uber debería poner mejoras para los conductores porque en Florida los clientes son demasiado abusivos I love uber el servicio es excelente
This annoys the crap out of me. I keep getting notification “reminding” me to use Uber Eats. I’ve never used Uber Eats. I don’t want Uber Eats. I don’t want GitHub. I don’t want anybody’s half-cold styrofoam food delivered in my house. I cook what I eat or I enjoy it at a nice restaurant. Life is too short for delivered soggy crap food that needs reheating and still is not as good as when it comes straight from a kitchen — mine or the restaurant’s.
And yet Uber keeps trying to push this. The only Uber app I have is the one for rides and I have gone into the app and shut off the very marketing and non-ride notification option available to me. And yet Uber still insists on littering my notifications with their ads for a service I don’t want and never will.
STOP IT ALREADY!
Why does it take long for the app to connect with a driver at nighttime? It’s really annoying, I understand that it’s night, but it shouldn’t take long for the app to connect with a driver. And one driver answered the request, but then told my boyfriend (I ordered Uber for him) that he can’t drive him home all because of a spare tire. So why did the driver answer if he knew that he can’t drive far on the spare tire? Unprofessional of him. And I also didn’t like how in the past, drivers canceled my request because I ordered an Uber at night, or when I had to cancel my request because the app wasn’t finding a ride. Something tells me that there aren’t enough drivers. Please resolve this issue, and get more drivers! Thank you.
from Westchester to N..Y. was a breeze each
time. The returns were horrible. We were dumped without their accepting the same credit card we used . Another time, my ride refused to pick me up. I had to find him. I am handicapped, can’t see at night, no cane, my phone lost power, another Uber driver refused to get me unless I went [email protected]
Okay I to him. Finally I got to charge my phone and called another Uber driver, by chance was around the corner. Also my hand was in a splint and I couldn’t wear a glove. It was freezing that night.I was charged for the 2 phone calls.This is all true. I don’t plan on using Uber in the near future
I hope this is reviewed.Uber needs to do better by its customers.
Uber has gotten more and more greedy. Now drivers cannot easily access data that shows how much of their hard-earned money goes to Uber executives’ pockets (usually around 60%). If you’re paying $30 for a half-hour ride, your driver gets maybe $10. The bonuses and boosts are few and far-between, and they don’t even make up for gas prices. The gas surcharge hasn’t been updated to reflect rising gas prices. Uber support also says that earnings are above minimum wage IF PASSENGERS TIP, which Is rare. Not to mention Uber still owes me $232 because of an error in their app. It’s a scam. Use Wridz, it’s cheaper and more of the fare goes to the person risking their life and car for you.