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Uber - Request a ride | App Report, Store and Ranking Data
Uber - Request a ride
See on store
Category
Store
Last Updated
2022, Jun 30
Publisher
Visibility Score
87
Category Ranking History
Review Breakdown
Downloads
Jun, 2022
Worldwide
1M
Revenue
Jun, 2022
Worldwide
$0
Screenshots
Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride. And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. FIND A RIDE FROM ALMOST ANYWHERE Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND A RIDE TO ALMOST ANYWHERE Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: Enjoy elegance and premium features with Uber Black Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences. You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. Not all products are available in all markets. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help.
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Reviews
DON’T DO IT!
ihitharleyquinn on 2022-07-03
I started off delivering for Uber Eats via bicycle. I was then given the option to rent a car so I could drive Uber X. Instead of having me complete a new background check BEFORE I was approved to rent the car, Uber allowed me to rent for a week and then proceeded to take me completely offline for 3-5 business days until it was passed. I called, emailed, and texted Uber support numerous of times where I was told to either create a new account for Uber Eats while my background check was being completed OR there was nothing there could do; couldn’t even be transferred to another agent. This went on every single day for an entire week. After my background check was approved, my rental agreement was up the following day. I had one day to make an entire week to pay for the rental. Uber not only stole from me but also blocked my account because of fraudulent activity after I was told by multiple support agents to make a new account to be able to continue to deliver. I was twenty deliveries away from myself and my roommate getting the referral reward. I have saved every screenshot of every conversation I’ve had with Uber support for when I review on my social media accounts. This company is very unethical, VERY unprofessional, doesn’t care for their drivers, and completely wasted a week of my money and time because of their negligence. I would definitely try Lyft, DoorDash, or even your local Domino’s before I EVER recommend Uber Eats or Uber X to anyone in my lifetime.
Uber rebuilt their app & gave you a broken product
bricen0 on 2022-07-03
A few months ago, Uber released a heavily flawed rebuild of their apps code to reach a deadline they arbitrarily set. An entire rebuild, rushed and patched until it was “good enough” to please investors and higher ups with no idea or understanding of the build that goes into an app. What this has left us a myriad of processing issues that are actively pushing your phone’s processing to its limits (many times blatantly exceeding it). Ever notice how hot your phone gets from simply opening Uber / Uber Driver and using it to either schedule a ride or confirm a pickup? That’s what I mean. Just check the Analytics data on your phone if you doubt me - I can guarantee if you regularly use Uber and have it updated to its latest version, you will see recent crashes titled “Helix.wakeups_resource-(date).” Just read through them and see how ridiculous of a bug it is for an app from a company as gigantic as Uber. This isn’t the only issue, but it’s the easiest one to access and understand whether you have a background in programming or not. Regardless, it’s about time Uber addresses this and fixes the issue because it’s been blatantly ignored thus far.
A love letter to Uber
matthunterx on 2022-07-03
I can barely remember life before Uber. It’s become an essential utility in my life.
Years ago, living in London, I remember being horrified by the cost of getting a taxi. I was a reasonable well paid management consultant but taking a black can from Zone 1 to 2 at the end of an evening felt it hollowed me out.
The technology behind Uber is great but I want to celebrate the customer service. When things go wrong, they do a pretty excellent job in making amends. Refunds are fast. There are few quibbles.
In 8 years of use (I guess? Maybe more?) I once a tech problem where my receipts were going to my old employer. It was a bug in the expensify integration. This was the only time I struggled to fix something - and eventually got there with the help of someone at VP level who I contacted blindly on LinkedIn. It wasn’t perfect, but still , you often can’t fix problems like this at all with most companies . So Uber gets credit.
It’s a great product. I know drivers may sometimes question whether it is “too cheap”, and that is another story. But as riders we can opt to tip more to help solve that.
Uber, I love you.
Biased and Unfair
Britianna Williams on 2022-07-03
I was falsely accused of committing a crime and it went on my background. After submitting my rebuttal to explain the false accusation and that I currently have a lawyer fighting this case for me I still received a report from Checkr background check services saying Uber Eats denied me to be able to work with them further. I have EXCELLENT reviews as an Uber Driver 5 stars so for them to just deny me a chance even after working for them for years and the proof is in the pudding about my character is disheartening and very disappointing. I also really feel like the Uber Eats corporation was extremely biased in their decision to continue to work with me. Just like the police did, Uber Eats made a decision based off of someone else lying on me without knowing what really happened. After all this is said and done I would NEVER try or even want to work for this company EVER again neither will I refer some one else to work for them as well. The truth shall be revealed.
My Uber rating
Bianca144 on 2022-07-03
I’m starting to think I no longer want to use Uber. I’m always on time, say hello, wear a mask, I don’t eat or drink in the car, am rarely even on the phone, but my ratings have suffered. I’m not much of a chatterer but I don’t think I need to be. I don’t think I need to have a conversation with the driver. I often like to decompress in the car and often stare out the window. Thinking of using Curbed, the NYC taxi app. I’m done fretting over my ratings. And I read someone else’s review and I do agree that tips should be earned. When I get into a car, I should be asked if I mind their music, etc. If I do decide to ride with Uber again, I’ll be more honest (harsher) with my reviews of the drivers. They seem to be judging me rather harshly. It would be helpful to know why I’m getting bad reviews. Obviously, I’m repeating the same behavior but I have no clue what I’m doing.
Lol what in the world
Gaspatchosoup on 2022-07-03
Lol so get it to go thru with Apple Pay and then get an error that it’s not accepting Apple Pay. If your not taking Apple Pay take it out of the app it’s not rocket science. Also why am I being charged for my ride hours before I take my ride? You don’t want into a burger joint and get charged right when you walk in the door. This needs to change. I know it won’t.
Download the app select where I’m going, select Apple Pay then select my time of ride and then it gives me the option to select a reservation from the airport but I was nowhere near or going to the airport so when I cancel out of that it then won’t let me select time. Closed the app and reopen it and the time is all of a sudden at a different place but now I have to put in my cc and it won’t take Apple Pay. I don’t understand how a company so big can have such a fundamental issue. This is insane.
Worst customer service
Kingwwf on 2022-07-03
So I reserved an Uber for 6:05 on June 29. The driver calls me and tells me she can’t find my building. As I’m trying to help her find it she out of no where tells me to find another driver that she can’t pick someone else up. At this point I’m like is this really happening then she continues to rally off a few words hangs up in my face and cancel the ride. At the same time I see her coming around the corner turning around and going out of the complex then I’m being reassigned another driver that going to have me standing outside for another 15 minutes in the super hot summer so I cancel and I’m charged 34.00$ for nothing. I couldn’t review here no contact information for Uber. If this happens your just plan out of luck. Just horrible she was allowed to do that horrible
No
Drastic's on 2022-07-03
So where do I begin I’ve been with you guys for more than a year and a representative told me I will not be refunded for an order cancelled because the store was making it I was standing in Burger King they weren’t making anything I told him to call me they didn’t instead he said you will not be refunded next time call us before you cancel and order so we can reach out to the store and let them know directly and you will get a refund what kind of bulls&&#t policy is this ????? So he said I will not be refunded $58.48 because Uber has to cancel my order and not me. Asked for a supervisor he said wait 24 hours I still haven’t heard from them for my money. I will be giving this situation with the conversation over to my bank there is no way I’m paying for food I don’t eat.
Scam
lllove$ on 2022-07-03
Lyft is better. Been having issues with Uber drivers starting timers before arrival. One time I ordered a Uber and when got to the vehicle there was no driver. About 2 mins later the driver came walking out of Starbucks with a coffee. Bc I know Uber be on funny business I took a video of the car being absent of an driver & the timer running Uber still sided with driver. 06/19/2022 was my last straw when I took an Uber and there were a male passenger in the front seat? I’m guessing a friend of the driver I was confused and refused to take the trip because I felt unsafe. I cancelled because I’m a young woman and I didn’t feel comfortable. Yet still uber charged me for the ride. I contacted Uber and have yet to hear back from them. Will only use Lyft from now on.
Confusing and I hope you like getting yelled
kate hopper98 on 2022-07-03
I don’t use this app much. I’d rather walk two hours than deal with drivers who yell at you for their own mistakes. There’s no parking at the front of my house and I make sure to tell them but they don’t ever listen and I’ve got yelled at for “not informing them” of the parking situation. One Uber driver refused to let me out of his car one time because his phone was acting up and had trouble processing the payment my friend used. I didn’t pay for that ride, a FRIEND DID and that Uber driver refused to let me out. Just recently I had to call an Uber for me a and my bf. I had forgot my jacket cause everything else I had with. I’ve contacted the Uber driver several times to get my $40 jacket and my $40 earbuds back and he refuses to contact me or my bf.