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Uber - Request a ride | App Report, Store and Ranking Data
Uber - Request a ride
See on store
Category
Store
Last Updated
2020, Nov 30
Publisher
Visibility Score
89
Category Ranking History
Review Breakdown
Downloads
Nov, 2020
Worldwide
1M
Revenue
Nov, 2020
Worldwide
$0
Screenshots
Description
We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you ride. And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably. FIND A RIDE FROM ALMOST ANYWHERE Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time. FIND A RIDE TO ALMOST ANYWHERE Whether you’re looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs: Enjoy elegance and premium features with Uber Black Ride with extra room (and more of your friends) with UberXL All of these transportation options and more are available in one place with the Uber app. SEE PRICE ESTIMATES With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your ride. YOUR SAFETY DRIVES US We’re committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences. You can share your trip Give your loved ones peace of mind while you’re on a trip—you can share your location and trip status so they know you made it to your destination. You can contact emergency services You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services. TIP AND RATE YOUR DRIVER After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app. Not all products are available in all markets. To see if Uber is available in your city, visit https://www.uber.com/cities. Follow us on Twitter at https://twitter.com/uber. Like us on Facebook at https://www.facebook.com/uber. Have a question? Visit uber.com/help.
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Reviews
Uber is a parasitic business
benjovt on 2020-12-02
Last month California voters passed Prop 22, safeguarding the right of gig economy companies to misclassify their workers as contractors and pay them sub-minimum wages, withhold benefits, evade payroll and unemployment taxes, etc.
Uber/Lyft spent $200m to secure that win.
As Prop 22's promoters remind us: Gig work is the new unemployment benefit: it's a private-sector jobs guarantee, work you can get at the tap of your screen. It's a perfect labor market – workers effectively bid to offer the best price to perform servant work for others.
The more workers there are, and the more desperate their situation is, the lower the payments go. A lot of those savings are siphoned off by the (money-losing, stock-soaring) gig companies, but some of it is passed onto customers.
This is by design.
Ridiculous waiting times in Puerto Vallarta
Buscon en Utah on 2020-12-02
Only ride with Uber in Puerto Vallarta, Mexico, if you’re willing to wait for your ride for 15 minutes or risk your ride being cancelled after waiting for 10 minutes and then have the cancelation blamed and sometimes charged on you.
Worst service in Mexico I’ve have ever experienced... not even their Informal competitor (inDriver) is this unprofessional.
Be prepared for spam on your phone with fake offers, promising up to 25% off...
I now only use Uber when I’m truly offered a discount, have time to spare and as a last resort.
All of the above is what I have found after riding in Puerto Vallarta with Uber for a year... Now I prefer using their cheaper competitor. Why pay more for Uber and their inferior service?
Be well informed of your options when traveling to Puerto Vallarta in Mexico.
Deceitful pricing surge caused me to leave Uber
Johannuslq on 2020-12-02
I was ordering a trip back home after dinner with family. The price listed was what I would expect, around $37. I order the ride, and this amount get charged to my card. The I see a pop up say that my ride will be more expensive. I accept, because I assume it a reasonable increase. However, THE APP NEVER SHOWS ME THE ACTUAL PRICE after the increase. It is only when I get home that I realize that my card has been charged an additional $127. I reach out to customer service, but I only get canned responses basically telling they are right to do that and to basically F off. This way of up charging felt deceptive and unethical. Had I been shown the final price after a BS 5x charge I would have immediately declined.
Buyer beware of shady practices and obfuscated pricing increases!
Disappointing and Expensive
sadjulieiu on 2020-12-02
Multiple times while using this app I have been showed a rough estimate of the cost of my trip, only for the actually cost (after I’ve ridden) to be completely exuberant and unlike the cost I was initially showed. The app gives me no explanation, and I never do anything to warrant the extra charge. I once was taking a trip to the town over and the estimated cost said it would be $30-40. As a broke college student, this amount pained me but I still took it. After arriving to my destination, a full $120 was charged to my account. After an hour of trying to find anything I could do to negate this as I knew that was my grocery money for the month, I was able to request a refund somewhere in the app. They gave me a dollar back. Thanks, Uber. Maybe try Lyft instead.
Uber drivers be really stupid
curll13 on 2020-12-02
Uber is an okay app to get to your destination. But I swear most of the time is makes me think they just hire anybody and I’m sure they do. These Uber drivers I get have no sense of direction. The map literally tells you when to turn and where to drop off the passenger. So I don’t understand why I’m being asked to tell them where to go? You’re the driver so follow the freakin map. Another problem I have is when the driver takes let’s say 10 minutes to pick you up when it says they are 5 minutes away. If the driver is not ready to drive and get to the pickup destination in that time period, why are you accepting rides then? It wastes the passengers time when they could get another driver who is ready to drive
Broken
instagram/allexxpf on 2020-12-02
I had an emergency and needed to use this app. I tried putting in my debit card information, then it hit me with “Payment method unavailable. This payment method is unavailable at the moment. Please switch your payment method to request a ride.” I’m using a BoA Debit Card which is a common payment method! Why is Uber not letting me pay with that card? When going to Uber support, all they tell you is “You’re probably putting your payment info in wrong” all my stuff is correct! And if that doesn’t work, they tell you to “buy an Uber gift card OR use another payment method” WHAT?? They are making me jump through hoops just to get a ride. That’s it, I’m just going to use Lyft instead. STAY FAR AWAY FROM UBER
Great but one thing....
Longtime uber user on 2020-12-02
Used to be 5 stars, now 4. Had someone cancel a trip on me (never saw them), and got a response from Uber that said “Your driver said you were not wearing a face cover or mask”
First off, no one ever showed up.
Second, I was wearing an n95 mask...
Third, there is no way to let Uber know that I was wearing a mask... sounds like a loophole in the app. I’m guessing the real reason they cancelled was because they didn’t want to drive me to the airport (which is fine), but Uber, please don’t send me a long email lecturing me on wearing a mask, when I was, and then not give me a way to dispute it. Otherwise, app is 5/5!
Horrible international brand
lekki customer on 2020-12-02
Uber should consider going out of business. Their customer service support is absolute rubbish! Their drivers are rude and nonchalant and make you wait long intervals to be picked up. They lack the skill and orientation to run a international buisness. Uber is so much better in America, specifically smaller states like R.I and M.A when you get to bigger states like N.Y.C and Lagos Nigeria the customer service drops. One day I will get into Uber and record all of the mishaps with Uber and post it online because that seems like the only way they will consider customers feedback and make the necessary changes
Charge a wait fee when you need to install a car seat
WarLadyToast on 2020-12-02
My family used Uber while traveling. The drivers were all very kind and professional. Each time we were ready and waiting for the driver to arrive. I noticed that after the trip there was always an additional $0.50 to $1 charge. When I looked up what the charge was for I found out that Uber charges a per minute wait fee from when the driver arrives to when we leave. I think this is completely unfair for families that need to install car seats or passengers with disabilities that may take longer to get into the vehicle. Very disappointed and we will be getting a rental next time.
Use to be able to order food
tasha8244 on 2020-12-02
Why did you take away the order food feature don’t everyone have space on there phone to have two apps. Like if I try to order food on here it just takes me to download Uber eats like why can’t you just keep it simple? I don’t have space on my phone for two apps this is ridiculous that it’s the same thing but can’t keep it on one app like how they use to. I would use both features in one app now I have to have to apps for both features. It was more convenient and made Uber different and better from other apps when they had it like that.