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Venmo | App Report, Store and Ranking Data
All Venmo™ logos and trademarks used and displayed are the property of Venmo.
Category Ranking History
Review Breakdown
Downloads
Feb, 2023
Worldwide
901K
Revenue
Feb, 2023
Worldwide
$0
Screenshots
Description
Venmo is the fast, safe, social way to pay and get paid. Join over 83 million people who use the Venmo app today. *SEND AND RECEIVE MONEY* Pay and get paid for anything from your share of rent to a gift. Add a note to each payment to share and connect with friends. *GET REWARDED WITH THE VENMO CREDIT CARD* Earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, and shop everywhere Visa® credit cards are accepted—online, in-store, worldwide.² *BUY CRYPTO WITH AS LITTLE AS $1* Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto? Learn more with in-app resources. Crypto is volatile, so it can rise and fall in value quickly. Be sure to take it at a pace you're comfortable with.³ *SHOP WITH THE VENMO DEBIT CARD* Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply: https://venmo.com/about/debitcard/rewards/⁴ *DO BUSINESS ON VENMO* Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account. *PAY IN STORES* Use your Venmo QR code to pay touch-free at stores like CVS. Just scan, pay, and go. *PAY IN APPS & ONLINE* Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola. *MANAGE YOUR MONEY* Get your Venmo money in the bank within minutes using Instant Transfer⁵. Want your paycheck up to two days earlier⁶ than your normal payday? Try Direct Deposit. ¹Use of cash back is subject to the terms of the Venmo account. See Rewards Program Terms: https://www.synchronycredit.com/gecrbterms/html/RewardsTerms.htm ²Application subject to credit approval. You must be at least 18 years old and reside in the US or its territories to apply. You must have a Venmo account in good standing, that has been open for at least 30 days prior to application. The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license. ³Terms apply. Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses. Venmo does not make any recommendation regarding buying or selling cryptocurrency. Consider seeking advice from your financial or tax adviser. ⁴Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. ⁵Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account. ⁶Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account.
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Reviews
If I could give zero stars I would
MissMoniqueNicole on 2023-03-26
There has been a hold on my account since January. When I originally called to inquire about why the hold was still in my account in February, I was told that it was policy for them to leave a hold on accounts for 30 days if the vendor did not provide them with authorization to release it. I was also told that the hold would be automatically released in 30 days…and it wasn’t. I asked if they could contact the merchant, and they said no. I asked if I could reach out to the merchant to get the authorization to release the hood and send it to them, and they said yes. I contacted the vendor, JW Marriott Corporation, received the authorization release form, sent it to Venmo, and nothing happened. I was told that someone would follow-up with me or I would receive the hold removed….neither happened! I reached out to Venmo again last week and was given the runaround AGAIN! I was told last week that an engineer was aware of the issue, he was looking into it, and that someone would get back to me in the next day or two. That was Thursday, March 16th….it is Wednesday, March 22nd, and I haven’t heard from ANYONE….and the hood is still on my account!
I am sick and tired of chasing you all down to get my money. I WANT MY MONEY RELEASED TO ME TODAY. It is UNCONSCIONABLE that I have had to wait this long for my MONEY! You all wouldn’t let me hold on to your money this long, and I am not sure why you think it is okay to hold onto my money for this length of time. At this point, you are violating your written policies and agreements….you know, the ones posted on YOUR website. This is unfair business practices and heinous customer service. I WANT A RESOLUTION TODAY!
Worst customer service Ever; trying to steal $7,519 from me
WORST CS EVER!!!! on 2023-03-26
Venmo has failed in every possible way to do the right thing with regards to my account and their “temporary” freeze of my funds. I was promised my account would be reinstated and have it in writing from multiple account specialists at Venmo and yet my account and funds have been frozen since 08/20/2020 with no resolution or explanation as to why my account and funds remain fully accessible to me, but I cannot transfer my funds out of Venmo into one of jet linked accounts so the Venmo account can be permanently closed as I was promised and everyone I submit a request to have account reinstated I am just delayed and delayed with meaningless automated email responses that never even discuss or acknowledge my legitimate request to have my account reinstated so I can access MY FUNDS. I tell every single person I meet and know or ever have known to make sure and NEVER DO BUSINESS WITH OR ASSOCIATE WITH ANYTHING THAT IS REMOTELY RELATED TO GRNMO AS A COMPANY BECAUSE THEY LITERALLY WILL STEAL YOUR $$ with no explanation or reasoning that makes sense. Attorney key general please help me. BBB PLEASE HELP ME. What Venmo is doing is not just wrong and aweful it’s illegal.
Rating
yournotworthit on 2023-03-26
I rated 2 stars because the emails you sent to me were not the truth.
I use venmo monthly to pay my rent at $625. I receive an email each saying it was paid. My bank statement says it was paid. However my landlord informed me he was only receiving $613.,not $625 for the past year. Therefore i owe $143.00 in back pay. Venmo never 1 time offered me this information. I did not select the payment protection that was offered. However each time it was some how selected. Venmo will not refund this money for my rent. And that is unacceptable. Now how do i ensure im making the correct choice and payment? How can i be sure it doesn’t happen again? And dont say by not selecting the option for payment protection because i never selected it the first time. $143.00 i have added to my rent this month because of your app. Who can afford paying extra on rent now days?
Trying to steal from me
cheercaptain17 on 2023-03-26
I have used Venmo on and off for years. I recently left my debit card at home so I use my Venmo card to make a purchase, but I ended up having the wrong Venmo card, i had the expired one so obviously I wasn’t able to make the purchase. I had transferred money from my bank account to my Venmo account so I transferred the money back and I ended up losing money from the service fee which was no big deal but now they’re saying I owe them $100. I tried disputing this with customer support and they told me that the funds were not available in my bank account. I verified with my bank that I did have the funds available, and I actually checked before I made the transfer initially. So I’m not paying them, and Venmo can quite literally kick rocks.
Jane
stylinjane on 2023-03-26
This is awful I needed to send money to my son. Needed to be done in a timely manner I have not been able to. I’ve had an account for several years. Used it often while my son was in college. When I contacted them to get help and support they they could not figure out why this happened they gave me a phone number that was to a spam #offering a $100.gift card in exchange for information when I asked what information they wanted before I’d agree he said I had to answer the questions in the order they come up first I hung up I have know idea how to get the money to my son they also suggested I try to resend later that there wasn’t anything wrong with my account that the system just does this sometimes totally unacceptable
Juno is the BEST !!
dungeon plumber on 2023-03-26
Seamless app integration with iOS makes Juno a pleasure to use on my iPhone ❤️. Juno is, right now and in the foreseeable future, simply the best tool for on-ramping your US Dollars into crypto and DeFi. As long as you deposit $100 minimum on your Juno account there is no cash transfer fee, and ZeroHash isn't charging any fee to convert that into USDC !! The only charge you have to worry about is gas fee (fractions of a penny) if you bridge on-chain. I haven't even mentioned the 5% CASH bonus for depositing funds.. oh and your cash is FDIC insured $250,000. Thanks Juno team !!
Fraud
No music off option on 2023-03-26
Venmo deducted money from my account because someone who paid me for rent reported “fraud” to their bank. Venmo put a negative amount on my account when they had no right per their policy to reverse the payment. It was a payment sent to me directly and I showed evidence the individual still sent me money every month per our contract. Venmo refused to unfreeze my account and remove the negative amount because the bank believed ruled in the other persons favor. Terrible customer service and supporting fraud and also not following their own policies and procedures.
Pending transaction.
High Vibe on 2023-03-26
I have been waiting for 45 days now for Venmo to complete a transaction that was completed by the merchant within the three days of the purchase being placed. I have been waiting on my deposit to return back to my account. I waited the 30 days that they claim the merchant has to complete the payment. After than 30 days now it’s a technical issue. This problem has been with them from the beginning and they don’t want to take responsibility for it. I just want my money they should have returned back to me within the seven days of the purchase. It’s their mistake.
Terrible customer support
ghgftjvssujht on 2023-03-26
Continuously requesting tax information for a Alcoholics Anonymous group. There is none. Will not allow the account to be closed without contacting them. Each time we try to contact them I get an automated response that goes in circles. I volunteered my time and resources to help a nonprofit group. I’ve spent an inordinate amount of time trying to close the account or change it to a nonprofit/charity with no results. This, up until now, has been a great service. If you don’t need customer support, it is an acceptable way of getting funds to people.
Worst Customer Service
qwertyuiopapkdjdjde on 2023-03-26
Contacted Venmo about a transaction that fell through. I kept being sent to an instant messenger representative. The representative then sent my claim to the “account specialist”. Then the account specialist refused to mention anything about my claim except where to find and read the policies.
I have not been able to find a phone number to actually reach and talk to a real person. Venmo makes it IMPOSSIBLE to get any dispute settled. I will NEVER use Venmo for any transactions again.