App Icon for Victoria’s Secret App in United States App Store
Victoria’s Secret
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Last Updated
2020, Jan 09
Visibility Score

Category Ranking History

Victoria’s Secret Category Rankings

Review Breakdown

Victoria’s Secret Review Breakdowns

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ASO Keywords

Keyword Rank
victoria's secret app 1
adore me 2
victoria secret 3
pinknation 4
pink nation 5


Jan, 2020


Jan, 2020



Welcome to the Victoria's Secret app, your on-the-go destination for all the latest fashion at your fingertips. Shop sexy styles in bras, underwear, lingerie, clothing, sleepwear, sportswear, swimwear, beauty, accessories and more. Don’t miss our designer items from brands we love, from Ugg to For Love and Lemons and Bluebella. Plus, find swimwear from brands including Banana Moon, Beach Bunny, Maaji, Vix, Onia and more. GIFTS Find the perfect holiday gifts for her with styles in beauty, accessories, pajamas, and loungewear! GET INSIDE ACCESS & EXCLUSIVE DEALS App features include exclusive Angel Card moments, sneak peeks & in-store events. Plus, get first dibs on app-only shopping deals, along with updates on the latest in-store & online offers. EFFORTLESS SHOPPING, NOW WITH YOUR DIGITAL WALLET Save all your in-store and online offers in one place. Plus, easily manage all your Victoria's Secret Gift & E-Gift Cards!

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Frustrated and Unhappy
monkeypoophead123 on 2020-02-19
Placed an order on January 4th for two pairs of seamless 8/7 length solid black leggings. I track my package for three weeks to no avail and no arrival. I contact the support on the app and they expedited another to me. So the first one never even arrived. Come the second package and I have to pick it up at FedEx since they don’t deliver to my apartment and they sent me the wrong item. They were ribbed and I hate everything ribbed. I go into the store to return them-frustrated-and the lady was very nice and got them on the phone and reordered them and expedited shipping to me-again. So again I arrive at FedEx again and open my package to, oh wait, ribbed leggings! So that’s a total of three packages all wrong and 5 weeks of waiting and taking time out of multiple days to drive around town to fix someone else’s mistake. Not until now do they tell me it must be a website error because the leggings I ordered are only ribbed but they don’t tell you that and the ones I was shown a picture of apparently don’t exist. Finally I tried looking around the store (not wanting them to place an order for another pair of ribbed leggings, leopard print, or with holes since those were my only options for seamless on the Victoria’s Secret side) and found all the leggings there to be loose in the waist and too tight around my ankles and/or see through. (And I’m average size, I should not be having this issue) So finally. After 5 weeks of this ridiculousness I return everything for a refund with no compensation for my wasted time and the knowledge that I’m never buying tights-leggings- or anything like wise from V.S. again. All the staff was kind in store but the blatant disregard for the online store being up to date is unacceptable. And the fact that all my time has been taken from me driving to and from mail carriers and the mall drives me up a wall. Never ordering from the app again. I have better things to do with my time-like watching paint dry.
This app is trash
sara.m.rhodes on 2020-02-19
This app is just a short cut to the website. I downloaded it to pay my bill because I was under the impression I could pay my credit card bills this way but either I'm really stupid or there is no way to pay it on the app. Either way they should make it easier to figure out for bill paying. Also the fact it's just a short cut to the website makes the app feel so lazy and sometimes it's really inconvent the way it works. The company charges $50 for something that probably cost $15 to make and it comes with this garbage? Disappointing. And if you do read this DO NOT reply "you can call this number to pay your bill" FIX YOUR APP!
Love the brand HATE the app
Usmc elf on 2020-02-19
If I could give the app zero stars, I would. This app has always been difficult to navigate. It never remembers my account information and says my newly reset password is invalid. Just to place an order is a frustrating ordeal. When I try contacting BS online customer service no one is ever available. Don’t waste your time on the app. The internet browser version from your phone or computer is the SAME as their “app.” Do I love VS? Yes. But their app is awful and headache and frustration inducing.
App not made for the newer IPads
Alaskasheek on 2020-02-19
I love shopping VS but the app does not work well with my new IPad. You cannot see the entire page, it cuts off two columns on the right side of the page. I’ve tried to locate any settings but nothing addresses this issue. Regardless, I love the products!
Donda abc on 2020-02-19
I just get my Victoria secret ap and it’s useless . Not working at all. Going to remove from my phone. And I tried everything to fix it.
It’s ok but
redhead2799 on 2020-02-19
Needs to have a wish list or a like button, other than that the app is fine

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