I have been using the app for a few years now and won’t enter a liquor store nor order a bottle of wine at a restaurant without it. The app is not only super useful, but it’s also crazy smart. The label scanning capabilities are spot on, even if your photo is not perfect, it tends to always find the bottle in 1-2 second. My biggest complaint is that I cannot share it with others easily. Unless people are connecting with me on Facebook, I cannot easily share a link asking others to join. This application really needs either an incentive to get more people using it, or needs to find a way for loyal fans to get their friends connected. Please add a feature with links that can be shared, this will allow myself to connect with others around me better. Aside from that, this is one of the application I use on a weekly basis and wouldn’t leave home without. If they fix the connection issue, I see this application finally blowing up and would revise to 5 stars in a heartbeat.
I enjoy the app, especially the different components of the wine identified as a graph. My wife and I determined our taste profiles by looking at the profiles of wine we preferred, and often use the profile in identifying new wines to try.
Purchasing has proven to be difficult. The deals on wines that I have purchased in the past are very good. The expected delivery times are so wide I have not ordered wine because I was not sure I would be available for pickup under worse case delivery window. My current order I have being delivered to an address I would be at during the site delivery window. I ordered on a Tuesday, with an expected delivery the following week (Monday-Friday). Just received a notice delivery will be Thursday of this week.
Other sites do much better identifying expected ship date and delivery date.
After spending thousands of dollars buying wine from this site, I received a shipment...late... which obviously contained broken bottles. I contacted customer service, supplied requested photos... and waited more than a month while I received emails thanking me for my patience while they tried to contact the merchant (sketchy, right?). Finally after asking for a refund of about $40 for the 3 broken bottles, I was told I needed to return them in order to get a refund! What??? I was supposed to keep a soaking wet box, full of broken glass and falling apart for a month for a refund of $40??? NEVER BUY WINE FROM THIS APP!!!
Vivino is by far the best app out there for the wine lover. It has helped me immensely in my journey to learn about and understand wine. The rating system is easy and straight forward and the reviews are helpful for determining if I will enjoy a wine. The ranking system makes for a fun competition with my friends and ordering wine is too easy. I just made my first order from Vivino and received my wine fast! Don’t settle for what the stores are pushing you to buy. Order on Vivino and get bottles you can’t find in the big stores. Great job. 10 stars !
I have been a big wine fan for many, many years. I use the “VIVINO” app regularly! I use it to check prices at stores, wineries, etc. to make sure I am getting a good value. Also while checking pricing, you can read multiple reviews to zero in on a desired wine!!!
I recommend it to all my friends and they use it all the time. One other tremendous plus is that there are regular “direct to you” offers, which I have taken advantage of numerous times!!! My favorites are Zins & Cabs! This is one of my most used apps! Definitely 5 stars!!!
Like some wines, Vivino offers robust features, but is a definite challenge to navigate. I scan a bottle, but can rarely figure out how to save it to a personal listing. Really poorly organized. I’m a relative novice and use it most often while standing in a wine shop seeking help (re)selecting a wine I’ve previously enjoyed, but this is exactly where it fails. The app’s menu/navigation system is clumsy. Seems built as a social media channel rather than a personal log. Explore “settings” to make it serve you better.
Vivino is not interested in empowering their customer service personnel to make the right decision. It is because of this “customer second” attitude that I would suggest everyone out there just order your wine from your local wine and spirit suppliers.
The simple act of righting a shipping error encounters more no’s than a senate vote on impeachment of the most impeachable president to ever hold the office.
But I digress... Say no to ViviNO.
Clasificaciones regionales da para mucho mas, agradecería su revisión!!
Cada vez mas a menudo encuentro datos incorrectos y los reportas y no corrigen, para mi lo mas útil es medir mis propios datos y tener mis referencias a la mano, y varios no se añaden como deben!! De agradecer seria que corrigieran!!!
Ahora ya quitaron el listado de regionales que habían antes y solo te permite ver los que mas consumes, parecieran empeorar con sus ajustes!!!
The app is fine for wine reviews but NEVER purchase on here unless you want to throw money away. I ordered wine nearly a month ago. Zero shipping tracking updates until suddenly Vivino says the wine was delivered but UPS shows no update since the label was created. The worst part, there is NO customer service in the app. Hence I’m writing this review in hopes to get a refund or troubleshooting. Terrible first purchase experience.
Update review:( I re installed the app and all is working fine so far so great thanks Vivino team). Original review: I have already rated 5 stars this app. I have no intention whatsoever to put less than 5. I am writing this review to let the creators know that my app now crashes anytime I visit a friend page or anytime I try to visit my profile. I am using this app on an IPhone 11 Pro. It was working flawlessly. Please fix. Thx