I'd love a feature to create separate lists of favorites so I can keep everything more organized as I have 400+ favorites, some are safe foods and some aren't.
When browsing through items in the departments section, anytime you click on an item to view its nutritional information and go back to browse where you left off it puts you all the way to the main department section instead of where you left off so you have to scroll back to the subsection you were in and then scroll alllll the way back to the item where you left off at. This doesn't happen whenever you search specific things in the search bar but I'd rather be able to view the product and then pickup where I left off.
Besides how god awful my Walmart's pickup is (10+ items "not in stock" but I went in 30 minutes before my pickup and got allllll said "not in stock" items, such laziness) its extremely frustrating going through and selecting any replacement items as it seems like you can't even select a specific replacement item. If I order 45 calorie honeyyy wheat bread and its "out of stock" I'd obviously want the replacement to be the 45 calorie wheat bread.
The newest version of online grocery shopping has more glitches than the old separate app. Sometimes the app crashes all the way, other times it won’t let me check out, and in a few awful occasions I would get my entire list put in only to have the cart $0 out for no reason.
My most frequent issue is I will add an item, my total goes up, I move on and miss the fact that the item just deleted itself. I don’t usually notice until I’m unpacking and I wonder where my “milk” or “eggs” are... I’m not charged for the vanishing item, but it is inconvenient.
Otherwise I love the convenience of the Walmart grocery app. The staff that helps load my car are always friendly and helpful.
It would be amazing for there to be a way to store a list. That way I don’t have to search for my weekly staples. It would also be nice if every item I add did NOT go to my favorites list. There’s too much in there now to be helpful, and stock and barcodes are always changing.
Every other retailer has a “I’m not a BOT” button. But not the worlds biggest retailer. And there’s a reason for this. It’s easy. They don’t care. Their stuff is getting sold and they are making their bonuses and they are getting richer. While peons like us work and try to buy our kids stuff so their holiday can be magical and end up settling for something less. And they know it. And still don’t care. When I say they don’t care, I really mean they don’t care. Poop rolls downhill and corporate will never read this, nor hear about this. It will go to some middle management customers service rep who will apologize for my inconvenience and send this complaint to the proper department for training. Lol. This will never change. We made you the biggest retailer and we can make you the smallest. Just keep making people mad. There is plenty companies who want my money.
Until the “improvement” I used this app several times a week WHEN I WAS IN A STORE to find which aisle contained the product I need.
Now it fundamentally impossible to accomplish that. I did luck into it one time but no idea how.
The app is now biased toward online purchases.
I have a nephew who writes for several large companies. He confirms that it would be trivial to tell the app to open up in the where is it in the store mode. So why not give the user an opportunity to use the app the way s/he wishes.
In its current form it is literally useless to me. I have to search out a person and ask them. Geeez. ALL the other store apps I use allow that where is function easily.
It is arcane at best in this incredibly poorly designed app
I guess because it the start of the holiday season but i’ve had this recurring issue now where i would place an order on the app and/or website and would go pay cash in the store (because i have option when i go check out on certain items) also i need to point out I don’t like paying online or through the phone with a representative because it’s scams and fraud season right now.but anyway i would go pay in the store and right away the order number and bar code would read 0 (yes like the number). please fix this issue right away i like the option of paying in store once i have my order number. If i can get in contact with walmart rep thru email it would be great but this is my current issue with the app and website
So much potential - but for those of us with food allergies or Celiac Disease (or, in my case, children with both), this app is incredibly frustrating because it is missing one feature that similar apps have... the ability to choose your own substitutions in the event an item is out of stock. Right now, if an item is out of stock, you are given only one substitution option (presumably chosen by the employee doing the shopping) and your only choice is to take it or leave it. More and more often, I am finding that a significant portion of my order ends up being canceled because the substitutions I am offered are not safe for my family. Please give customers the option to choose their own substitutions!!
I ordered airpods pro and the app is showing it is delivered but I didnt get any item delivered and when talkedwith the customer care they were not even listening to what I am saying they are telling to buy new airpods pro and the price is increased by 150 dollars now and they want me to buy it again. I am student I cannot pay that much and ordered it in the sale but now they are doind all this crap. I doubt if the item is delivered or not and they are doing business by not giving the products but showing as delivered , this is not fair . I want my airpods pro back and I need to get an apology from walmart for being rude.
I use the app to have all my groceries delivered and it works well. I would have given the app five stars, however the “Shop Walmart” Siri Shortcut on HomePod has been broken since updating to HomePod iOS 14.0. HomePod always responds, “Sorry, something went wrong, Walmart says, ‘You need to login. You can continue in Walmart.’” Kind of defeats the whole point of using voice to add to the shopping cart, doesn’t it? After two months, I am hoping this will be fixed soon! Walmart, are you listening?
I don’t want Pickup & Delivery service. I want to select my store without being bugged by always being tracked. I want to enter an item i am looking for to see the aisle and section to find it. I don’t want to see items you don’t carry in store. This app organization is way over crowed and complicated for a self shopper, and is trying to corral you to get information from you. Walmart should have two Apps, to keep the service side separate if they can’t organize this application by use needs.
The menu on top left is inconvenient while everything else is at the bottom. Also the pointless “Start” button really needs to go, no one ever looks at it anyway.
Here’s an idea, replace the start button with the menu And if you really want to make the app even more useful, add the Scan-and-go option like in the Sam’s Club app. Simple things to make life better for the end-user.
Update: after the recent update, item description does not show while looking at the details.