App Icon for Walmart - shopping & grocery App in United States App Store
Walmart - shopping & grocery
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Category
Store
Last Updated
2020, Jul 13
Publisher
Visibility Score
91

Category Ranking History

Review Breakdown

Walmart - shopping & grocery Review Breakdowns

Ad Intelligence on 1 Networks

Ad network creative preview
Network ad network icon AdMob
Media Type Video
First Seen 16 days ago
Last Seen 16 days ago
Creative Count 0

ASO Keywords

Keyword Rank
walmart photo app 1
walmart 2
big lots 3
walmart pay 4
walmart grocery app 5

Downloads

Jun, 2020
Worldwide
1M

Revenue

Jun, 2020
Worldwide
$0

Screenshots

Description

The whole store and more, now at your fingertips.  Our award-winning shopping app helps you save time and money.  Shop anytime, anywhere • Millions of items available with free delivery or store pickup.  • Easily re-order favorite items purchased online or in-store with just a few taps.  • Order, transfer, and track prescriptions and refills.  • Find, create, and manage a baby registry.  • Transfer money without the long wait or the paperwork with Express Money Services.  • Free delivery on eligible orders $35 and up. Smart in-store shopping  • Save time shopping at your local Walmart with store assistant.  • Use Walmart Pay for touch-free checkout. • Quickly locate items and Rollbacks with store maps.    • Create and share shopping lists. Fresh groceries and more  • Choose grocery delivery or curbside pickup.  • Reserve a time that best works for you.  • We’ll do the grocery shopping.  • No markups or hidden fees. Do Not Sell My Personal Information. Please scroll down to the footer of our Privacy Policy below to find the "Do Not Sell My Personal Information" link https://corporate.walmart.com/privacy-security

0 Installed SDK

Reviews

Please fix issues
Hatethissomuch!!! on 2020-07-15
Update 07/14 I hope everyone reads this: Walmart Corporate says it’s not their problem with ebt, social services says it’s not theirs; call the number on your card. No one live there, just a recording ( the 7th circle of Hades). I’m now trying to reach someone at FirstData/Acculynk ..the 3rd party that takes our PIN number. I’ve been on hold for a LONG TIME. I suggest EVERYONE contact the media...because no one else seems to care about those of us who RELY on this method to purchase groceries. 07/13 still not fixed. Don’t you know we COUNT ON YOU? Update: 07/12 Same problem many are having with trying to enter EBT pin. I cannot understand why they can’t fix this when it worked before the latest update. Do developers just not see how often this happens? Why change it if it works? Now I’m not able to get groceries. This was a lifeline for me. I’m high risk & have no car. I’ve been trying for days! I did everything customer service told me to do. I deleted payment info. I deleted app. I tried Walmart online. I can’t even imagine how many people this is affecting. Please, please fix this ASAP. (It’s also weird that I downgraded this to one star, but it’s still showing 4...I wonder....?) I was able to successfully make two groceries purchases using my EBT card & had them delivered. Great service, really great delivery people! But now it will not accurately show my EBT balance so I can make another purchase. I have no transportation and am a high risk senior who was counting on this so I don’t have to rely on others to put themselves at risk (and they cannot use my EBT card). I spoke to customer service. They were also very pleasant but unable to resolve this. I sent screen shots of what the Walmart said my balance is & what the true balance is (which is accessed through their app!!!). I feel like I’m being forced to use cash & if I could afford to do that, I wouldn’t need food stamps. I signed up for the 15 day free delivery trial, but what good is it to me? None. Please, please fix this ASAP. Thanks Updated 05/11 I spoke to another representative today..5 stars for her AND the problem is resolved. Thank you so much. This is an invaluable service to me. I’m not really sure why some complain about the grocery app being combined with online shopping...it’s not at all hard to just click on which one you want to use AND it’s one less app cluttering up your device. I’m all for streamlining . I didn’t give it five stars because it’s still a little buggy. But no one’s perfect.
Please fix issues
Hatethissomuch!!! on 2020-07-15
Update: I hope everyone reads this: Walmart says it’s not their problem with ebt, social services says it’s not theirs; call them number on your card. No one live there. I’m now trying to reach someone at FirstData...the 3rd party that takes our PIN number. I’ve been on hold for a LONG TIME. I suggest EVERYONE contact the media...because no one seems to care about those of us who RELY on this method to purchase groceries. 07/13 still not fixed. Don’t you know we COUNT ON YOU? Update: 07/12 Same problem many are having with trying to enter EBT pin. I cannot understand why they can’t fix this when it worked before the latest update. Do developers just not see how often this happens? Why change it if it works? Now I’m not able to get groceries. This was a lifeline for me. I’m high risk & have no car. I’ve been trying for days! I did everything customer service told me to do. I deleted payment info. I deleted app. I tried Walmart online. I can’t even imagine how many people this is affecting. Please, please fix this ASAP. (It’s also weird that I downgraded this to one star, but it’s still showing 4...I wonder....?) I was able to successfully make two groceries purchases using my EBT card & had them delivered. Great service, really great delivery people! But now it will not accurately show my EBT balance so I can make another purchase. I have no transportation and am a high risk senior who was counting on this so I don’t have to rely on others to put themselves at risk (and they cannot use my EBT card). I spoke to customer service. They were also very pleasant but unable to resolve this. I sent screen shots of what the Walmart said my balance is & what the true balance is (which is accessed through their app!!!). I feel like I’m being forced to use cash & if I could afford to do that, I wouldn’t need food stamps. I signed up for the 15 day free delivery trial, but what good is it to me? None. Please, please fix this ASAP. Thanks Updated 05/11 I spoke to another representative today..5 stars for her AND the problem is resolved. Thank you so much. This is an invaluable service to me. I’m not really sure why some complain about the grocery app being combined with online shopping...it’s not at all hard to just click on which one you want to use AND it’s one less app cluttering up your device. I’m all for streamlining . I didn’t give it five stars because it’s still a little buggy. But no one’s perfect.
Problems with reviews left on merchandise
djhawki on 2020-07-15
As far as the app goes I’ve only experienced problems 1 time. My problem is and I know it’s basically 3rd party sales on somethings. I feel like if they are selling merchandise on your app you are associated with this merchant. When someone leaves a review on certain merchandise for say, I want to know who reviews the actual comment before it’s determined post worthy! Also if a review is posted and the option to say this review helped thumbs up or thumbs down. If it’s a review that should be looked into and gets posted if you give it a thumbs up and you click that “it’s says we’re having system problems etc. at this time try again later and days later it still will not let you give it a thumbs up, that’s a problem. Example on flooring I ordered, I ordered it, and remember looking at it a few days prior and it’s was 9.00 and something a box and I order it, the price is 23.00 and something a box. For over a week the status was preparing your but wasn’t shipped, I noticed the price was 9.38 a box versus the 23.00 and something a box I purchased it for. I order a lot online and every time if the price drops before it’s shipped you get the merchandise for the lower price!! Also my account is never charged until it ships. This case I thought I will just see what I could do. From what I read absolutely nothing, my interpretation was once the order is placed it can’t be canceled. So I left a review stating I hadn’t received it yet nor had it been shipped and noted the price change in my review. Well it was never posted and 2 hours later the flooring went up to 17.00 and something a box !!?? I noticed someone and I thought I remembered reading it posted something about watching the price because it fluctuates a lot. So when I tried to give that comment a thumbs up for days of course again the system was having problems?!? Really?? I order a lot on here and this whole ordeal didn’t set well with me, almost like price gouging. Not sure what you would call it. Not a good way to do business is what I call it. Fact is even though it’s a third party it still reflects on the main company that has it on their website. That’s my opinion!
Fire your IT team
MmamaLlama on 2020-07-15
This app is a mess. Can you get the stability issues addressed any time soon? Placed grocery order at 4:43 AM for delivery at 3-4 PM on same day. Was only allowed to make changes to order until 4:45 AM. Two minutes to edit an order that wouldn't be pulled for another 8-9 hours? It's annoying that grocery defaults back to substitutions when changes are made. Cannot add notes to grocery such as "only fully ripe avocados, please." OUT OF STOCK is usually what I see when trying to shop for groceries through this app. Might as well just go to the store because it'll surely all be in stock when I get there. Happens. Every. Time. The items in your cart in Pick-Up & Delivery cannot be reopened if you want to get a closer look. Sorry, you'll have to search for it again because you can't just click on it because it's *not* linked. In Pick-up & Delivery you cannot enlarge photos to get a better view of the items and a good many items do not have photos when you open the listing. The app doesn't open from the starting point and instead reopens wherever you last left off when you closed it. I'm constantly trying to search for items in the wrong section. On Walmart.com, You can only see five of your saved items and when you open the saved items and want to move an item to your cart or delete it it automatically pops you back to the cart and you have to reopen the saved items every, single time you need to move or delete something farther down the list than the five items shown. I can't ever get a signal in any of your stores (My service provider is the largest in the US) meaning I can't ever open the app in-store to add items to my favorites by scanning the UPC or to check for clothing sizes online that are sold out in store or for numerous other reasons I might need to access the app. Half the time merchandise available in-store is not sold online. On Walmart.com, there is no search box at the top of "Item Details" or the cart Sorry, you either have to back out or hit shop again Can we bring this app and the service into 2020, please?
Please fix issues
Hatethissomuch!!! on 2020-07-15
Update: 07/12 Same problem many are having with trying to enter EBT pin. I cannot understand why they can’t fix this when it worked before the latest update. Do developers just not see how often this happens? Why change it if it works? Now I’m not able to get groceries. This was a lifeline for me. I’m high risk & have no car. I’ve been trying for days! I did everything customer service told me to do. I deleted payment info. I deleted app. I tried Walmart online. I can’t even imagine how many people this is affecting. Please, please fix this ASAP. Thanks I was able to successfully make two groceries purchases using my EBT card & had them delivered. Great service, really great delivery people! But now it will not accurately show my EBT balance so I can make another purchase. I have no transportation and am a high risk senior who was counting on this so I don’t have to rely on others to put themselves at risk (and they cannot use my EBT card). I spoke to customer service. They were also very pleasant but unable to resolve this. I sent screen shots of what the Walmart said my balance is & what the true balance is (which is accessed through their app!!!). I feel like I’m being forced to use cash & if I could afford to do that, I wouldn’t need food stamps. I signed up for the 15 day free delivery trial, but what good is it to me? None. Please, please fix this ASAP. Thanks Updated 05/11 I spoke to another representative today..5 stars for her AND the problem is resolved. Thank you so much. This is an invaluable service to me. I’m not really sure why some complain about the grocery app being combined with online shopping...it’s not at all hard to just click on which one you want to use AND it’s one less app cluttering up your device. I’m all for streamlining . I didn’t give it five stars because it’s still a little buggy. But no one’s perfect.
I love Walmart... But
melly7865 on 2020-07-15
I absolutely love Walmart, I really do feel like they go beyond for their customers as a company especially in these hard times. I especially appreciate the drive-up grocery pick up and I SUPER appreciate when they added ebt as an optional payment method. The only problem is when using the ebt card on the app I get so many error messages saying “sorry something went wrong, try later”. When the grocery section was on its own app (orange one) this was never a problem. It also seemed to be fixed a few weeks ago because that error message stopped popping up and payment would go through first try. But all of a sudden again it’s not working. Before it worked but after trying 10+ times. Unfortunately starting yesterday it has not worked at all for me. Tried so many times. Decided to go to store but it was extremely packed and I have 3 small children so decided not to go in. Was going to do frys but they have no open slots for tomorrow. Tried Walmart again and still not working. Please fix! This momma really needs it. A suggestion is have the option to pay at the store with ebt card like before if having technical problems in app.
EBT NOT WORKING
WildMountainRose on 2020-07-15
I am very disappointed in this app. Ever since you made it so that EBT payments must be completed in the app I have been entirely unable to complete a transaction in the app despite countless attempts. Every single time I try it says something went wrong try back later. I have discovered that if I use a laptop I am able to get it to work on the website but it still takes multiple tries. This is a lot of trouble for me though because I do not own a laptop and I have to borrow it to do this. Walmart, this is putting many people in a hard spot. Many people have lost jobs and rely on EBT to eat and many of those people are trying to be safe and avoid catching Covid and they rely on your grocery app to be able to do that. I myself have a daughter with health issues and I can’t risk getting her sick. The issues with this app (that many people appear to be having) are likely forcing people to risk their health since they have to come into the store because they are unable to complete a grocery order online. The middle of a pandemic is not good timing for this issue. Fix it.
I almost always have to re-enter my card info to check out.
Ninaross80 on 2020-07-15
In general this app is ok BUT, it’s irritating to have keep entering my card number almost every time I check out. I’ve been trying to order and pay for my groceries for two hours because every time I go to check out I get an error message= “Oops something went wrong. Please try again”. I have more than enough to cover the balance in my account. I even tried deleting my info and entering it again but the same thing keeps happening. I updated the app, so it’s not on my end. I really hope this gets fixed because I have a disability that makes actually going to the store difficult for me so ordering is really convenient for me but not if I have to enter my payment information over and over for it to work.
Frustrated
Jackaroolane on 2020-07-15
The quality of the app has gone down since the update of combining the two apps in to one. I use to be notified every time the delivery was on its way and when it was delivered. Now I just receive an email sometimes and sometimes the delivery person knocks or rings door bell, and sometimes they don’t. It’s frustrating living in a high heat climate and your groceries (that I spent a lot of money on) just sit there on my door step in the heat unbeknownst to me.... Walmart’s call center/customer service has always been excellent anytime I’ve spoke with them however. Please bring back the notifications from the old single grocery app!
You’ve REALLY messed up your own app
jerry77388 on 2020-07-15
ONE STAR ⭐️: In my opinion you’ve shot yourselves in your own foot!!! Six months ago I’d given you a much better review. Today... NO WAY!!! I shop In Store, not for pick up, not for delivery, and not online. I’ve shopped at one of your Super Walmart’s since it opened near my home 15-20 years ago. I use your app when can’t find something inside your store - a product locator. The app is usually correct and much faster than finding an employee to ask. Well... now you’ve changed the app and it’s NO LONGER ANY GOOD as an in store product locator. Just another way Walmart is working hard to loose my business!!!

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