Overall works okay. There are some problems: Today I wanted to order a grocery item that I was pretty sure I'd bought previously at Walmart. I searched both Walmart.com and Walmart grocery delivery using variations of the product name and was unable to find the item. So I tried other retailers I buy from, also to no avail. But I knew I'd ordered it before! Finally I tried the Walmart website from my computer, and it showed up right away and I ordered it there. Checked back with this app using the exact product title, still no go. No idea what is causing this, but it wasted a bunch of my time and would have sent my business to a competitor if I'd managed to find the product there.
Another irritation is with local grocery delivery. Every such order I've placed has been delivered by DoorDash. I wish Walmart empoyed their own delivery people rather than take advantage of gig workers, but that's another battle. The annoyance is that the WM app allows you to specify that the delivery be left at your door, and delivery instructions to the driver... but in practice these rarely if ever seem to make it to the driver. Also, there is no way through the WM app to leave a short note of thanks or any feedback at all to the driver. I think signing up with DoorDash might allow this, but WM should not make this necessary.
Wow I didn’t think anything could be this bad. Trying to shop for clothes on this website is the worst I’ve ever done. Trying to see different colors and versions of the same item is so clunky and difficult. You should be able to see all versions by simply swiping left and right.
Also, it is very difficult to understand which items can be delivered and which can be picked up in the store. Why not them have them all delivered to the store and pick them up together?
Finally when it comes to check out the normal auto fill the function of the phone seems to fail on this app. I had to manually enter my address, billing address, credit card number even though I’ve entered all these Wow,
At first I loved the site which is why became a plus member. I have a bad back and live on the third floor so the delivery is really what I needed. However, after paying for a full year I’ve had multiple issues with the site. Every time I try to check out there’s an error. I tried for two hours last night and it wouldn’t let the order through until I lost my time slot twice. This morning was the same, so now I have to wait until tomorrow postponing the plans I had. The expedition option is hardly available which is unfortunate because I’d probably pay extra for that every time. So now I’m stuck with a service for a year that I’m frustrated with. It’s disappointing.
I love the app and will always use it and write good reviews. I do have a suggestion if anyone reads this. I would love the app even more IF the app developers would incorporate the LIST portion of the app into the SCAN AND GO portion. Having to go back and forth front the list to the scan part of app takes a lot of time. I have actually been writing down my list - well that takes away from the convenience of having the list option in the first place. I love both options LIST and SCAN and GO, just an idea that would help us weekly users who use both options. Thanks and I hope this reaches the right person/department.
I wanted to update my post. This app is great and easy to use especially for food. Everything is easy to find and to order.
Every store I used the drivers were always nice, helpful, and always on time with what I ordered. I just hope they don’t have to pay for their own gas for this job.
I wish the dropper of this app could make something for dial a ride in the northern cal areas. I love seeing the time when the drivers are in the way.
This has been a huge help during the first COVID lock down.
If I need assistance in the store on a location of an item I am able to look it up on the app which is extremely helpful! Online ordering has made it easy for me to shop during those times I don’t have time to in store shop. And I also love the hands free Walmart Pay! Happy it stores all my receipts in case I would need to return an item or for any reason I may need my receipt in the future!
For the younger computer generation, no problem. For us seniors in our 70’s and 80’s it is too darn complicated to set up an account. Keep in mind we have more disposable income to spend. I did the work setting up the account, placed our first order. . . and the account came through in my wife’s name. But, no problem — we live together and both have the same VISA account number.
I’ve just spent 20 minutes trying to check out and getting the error “something went wrong”. So tired of this. Not to mention how many times I’ve ordered delivery and had my groceries get delivered to the wrong house, or get the wrong items or have them “substitute” a completely different item (cherry instead of apple). I’m just disgusted and expect so much more from Walmart.
Life can be so very complicated, so it has been sometimes said.
Often it’s just a matter of choosing the right color, should it be yellow, green, or maybe red.
But what if even at Walmart our expectation fall far short, no matter what we sift through or meticulously sort.
The genuine truth of it all is if we can’t find it at Walmart then we don’t need it all.
I wish in the services section there was a section for just online purchases, instead of them being mixed in with “start a return”
I really miss the box you could check off the items in your list. Now you have to remove and what happens if you choose the incorrect item?? I know it ask you are you sure but it doesn’t state item. Not happy with this change