App Icon for Walmart - shopping & grocery App in United States App Store
Walmart - shopping & grocery
See on store
Category
Store
Last Updated
2020, May 29
Publisher
Visibility Score
91

Category Ranking History

Review Breakdown

Walmart - shopping & grocery Review Breakdowns

Ad Intelligence on 2 Networks

Ad network creative preview
Network Unity
Media Type Video
First Seen 7 days ago
Last Seen 7 days ago
Creative Count 4

ASO Keywords

Keyword Rank
walmart photo app 1
walmart pickup 2
walmart 3
big lots 4
walmart grocery app 5

Downloads

May, 2020
Worldwide
2M

Revenue

May, 2020
Worldwide
$0

Screenshots

Description

The whole store and more, now at your fingertips.  Our award-winning shopping app helps you save time and money.  Shop anytime, anywhere • Millions of items available with free delivery or store pickup.  • Easily re-order favorite items purchased online or in-store with just a few taps.  • Order, transfer, and track prescriptions and refills.  • Find, create, and manage a baby registry.  • Transfer money without the long wait or the paperwork with Express Money Services.  • Free delivery on eligible orders $35 and up. Smart in-store shopping  • Save time shopping at your local Walmart with store assistant.  • Use Walmart Pay for touch-free checkout. • Quickly locate items and Rollbacks with store maps.    • Create and share shopping lists. Fresh groceries and more  • Choose grocery delivery or curbside pickup.  • Reserve a time that best works for you.  • We’ll do the grocery shopping.  • No markups or hidden fees. Do Not Sell My Personal Information. Please scroll down to the footer of our Privacy Policy below to find the "Do Not Sell My Personal Information" link https://corporate.walmart.com/privacy-security

0 Installed SDK

Reviews

New app horror story!! Thanks for all the charges
Prettyinpink9999 on 2020-06-01
NEW APP HORROR STORY: I had a grocery order which I entered last night, my card was processed & charged - but then today - I logged in to see the status - now the new app is saying my card was not valid - I was thinking I could have entered something incorrectly - I verified all was ok - so the new app charges accounts over & over & over but never produces an order — it is the new combined grocery & walmart app a complete fiasco. Charges hit my account when the order was placed yesterday - but the order didn’t go thru because your new app said my card was invalid (lost my delivery time 5 times since yesterday. Well the app was talking to BofA every time I tried to resubmit the order today and now I had 3 full charges on my card and 3 “0” charges showing up and fraud alerts are coming fearlessly from my bank stating my account was going to be locked because of all the duplicate orders from walmart grocery! I spent hours already on the phone to get all the duplicate charges removed and support had to submit the order - then after telling the rep who charges my account-no substitutions on my order - guess what - she put allow substitution on all 25 items - so now I can spend hours with BofA on removing all the transactions and also have to call the store that is delivering - to not allow substitutions, another couple hours of my day - no explanation why your sucky new app - gave errors that my card was not valid - when every attempt was indeed another charge on my account. Technically this app should not EVEN be allowed to be a live app. I am one person and one order & I have been trying to fix this since 6pm yesterday! Support said a glitch in the system - I don’t think so - since 6 pm the previous day? A glitch is an order that fails to go through, it is not an order that fails with credit card errors but goes ahead and charges the account anyways - that is incompetent & illegal programming. The app worked before this combo app - and my nightmare is not even close to being over! People check your credit cards/debit cards or whatever payment options you have because when this app fails to place an order, it charges the account anyways - fire all the idiot programmers! Update: after all of the above and now a support rep manually submitted my order - and submits reversals on all the duplicate charges & I have notified my bank and started a claim. You would think no more errors for today!!! No - I now get the receipt from walmart grocery and it shows the total order charge was again charged to my credit card (after 6 charges) and I used 2 payment types for this order - and my EBT card was charged as well for a portion of this same order. So the bottom line is - FOR this one order - they got an EBT payment but “the app” didn’t subtract that EBT payment from the total order - so they NOW overcharged my credit card 7th time - NOW for the entire amount order! Plus they charged my EBT for a portion which results to crazy! So how does this happen in the year 2020! Great another round of calls to walmart grocery, the bank....thanks for the 24 hours of hell - their system all of a sudden can’t use 2 payments? Also - why is the card charged again after the delivery - when you pay before they deliver? I am deleting this app off all my devices. I strongly suggest people check if their payment got charged when the order didn’t go through as that was how my order started! Now I get more charged for 7th time - for an order that was paid for already! Programmers- your app is taking payments on failed orders - now your app is charging again after the order was delivered - but charges entire amount to 1 card when 2 payment types were used. Fire them all!
New app horror story!! Thanks for all the charges
Prettyinpink9999 on 2020-06-01
NEW APP HORROR STORY: I had a grocery order which I entered last night, my card was processed & charged - but then today - I logged in to see the status - now the new app is saying my card was not valid - I was thinking I could have entered something incorrectly - I verified all was ok - so the new app charges accounts over & over & over but never produces an order — it is the new combined grocery & walmart app a complete fiasco. Charges hit my account when the order was attempted to be placed yesterday - but the order didn’t go thru because your new app said my card was invalid (lost my delivery time 5 times since yesterday. Well the app was talking to BofA every time I tried to resubmit the order and now I had 3 full charges on my card and 3 “0” charges showing up and fraud alerts are coming fearlessly from my bank stating my account was going to be locked because of all the duplicate orders from walmart grocery! I spent hours already on the phone to get all the duplicate charges removed and support had to submit the order - then after telling the rep who charges my account-no substitutions on my order - guess what - she put allow substitution on all 25 items - so now I can spend hours with BofA on removing all the transactions and also have to call the store that is delivering - to not allow substitutions, another couple hours of my day - no explanation why your sucky new app - gave errors that my card was not valid - when every attempt was indeed another charge on my account. Technically this app should not EVEN be allowed to be a live app. I am one person and one order & I have been trying to fix this since 6pm yesterday! Support said a glitch in the system - I don’t think so - since 6 pm the previous day? A glitch is an order that fails to go through, it is not an order that fails with credit card errors but goes ahead and charges the account anyways - that is incompetent & illegal programming. The app worked before this combo app - and my nightmare is not even close to being over! People check your credit cards/debit cards or whatever payment options you have because when this app fails to place an order, it charges the account anyways - fire all the idiot programmers! Update: Deleted the app - I will stick to buying in person - but remembered I signed up for Delivery Unlimited trial - logged into website to cancel - no where within the Account on the walmart.com or Walmart grocery website is there the ability to cancel Delivery Unlimited. I refuse to reinstall this non functioning app - guess another couple hours of calls to cancel so my card doesn’t get charged again. True incompetence on behalf of the IT staff. Take 2 functioning apps and combine them into a fiasco - and they still stand by this combined non functioning app as I see no changes. Walmart listen to your customers!
Needs function fix
FeeFaiFoeFum7 on 2020-06-01
While I appreciate this type of service because it is convenient, there seems to be a flaw in a navigation feature. The forced-conversion to this app from the old grocery app does not seem well-prepared. An important feature that compares poor to the original grocery app is the ease of navigation. Here is the reason: When a product is selected to view more details and features, then upon exiting to go back or back out it takes you back to the beginning. Meaning it navigates to the start point of the department and not back to the section of the department and not where they left off. This forces a user out of the section that was being viewed and shopped in. If the user is not entirely done with that department section, he/she has to select section and scroll to return where they left off. Now this may not seem like such a bad issue if a consumer never wants to know more about a product. The hassle only takes once to experience before a user becomes frustrated or irritated. Having to scroll through products you have already viewed each time after entering view more details is something a user should not have to do. It is a feature that can be fixed! So I urge the developers for this app to review this future and please, please, please improve the navigation! Just make it like it was before! Haha Until this issue is rectified my rating will remain a 2-Star only because it is legitimate to believe it can be fixed or improve. I look forward to it, Walmart developers! Very respectfully, Faith J.C.
Liking the new update but still needs work
DiamondJoyB on 2020-06-01
I like that now there is a distinction between shopping at my local Walmart vs. the Walmart.com online shopping option on the app. Before the update it was way too confusing to find items on the app. During the pandemic I really just wanted to know what was available at my local store as I’m also a new mom and therefore needed to send my husband out to the store to pick up orders. I do not like how we need to schedule a time slot to pick up our order. When you have a busy life it would be nice to just pick up your order whenever you can get there, to be picked up by a certain day/date (with the exception of perishable groceries). I use the List option on the app because I want to save certain items, because I don’t see how to favorite an item or where I would go to access a Favorited item... Also when I go back to see my purchase history, it shows what I ordered but not what SIZE I ordered it in—how strange! The process of the drive-up using the app is smooth, at least it has been for us. Other than that, the search engine needs to be refined. Meaning if I enter a search term, too many items come up that I’m totally not interested in. I hate to say it but Target’s app is way more user-friendly, with a lot more features. All in all, this app is fairly easy to use but only because I’m patient & app-saavy.
Curbside check in feature needs improvement
SusieQinBigD on 2020-06-01
When I select check in, I’m presented with a screen to choose my parking spot number and vehicle color. And an ad plays at the bottom of the screen. There’s no call to action to demonstrate to the user (me) that the task is completed. The only option is to pause or play the ad again, or click the “x” in the upper left corner. When I take that action of clicking the “x,” I can see that the app hasn’t registered my check in and wants me to again go back to the spot location/car color screen to complete the check in. There’s no way to complete that action from what I can see. Usability testing could solve these ongoing issue (same process was what I encountered with the previous app). What happens at the store is that your store employees know this is an issue and come to the car to ask for my order information. Bottlerocketstudios.com in dallas could help you with app optimization and seamless curbside experiences.
Personal info difficult to change
BionicEars on 2020-06-01
Walmart app needs to make editing/changing personal information easier (like the Target app does). I recently changed my phone number and tried to do it through the app. No way to do it through the Pickup & Delivery side. You have to go to Walmart.com side and select your account through there; however, you still cannot make the needed change and have to go to the website and do it from there. Walmart.com verified my new number and made the change, but the new # doesn’t show up in the app. It still has my old number. I deleted the app and reinstalled, no change. Tried to contact customer service, but the person didn’t respond correctly and was replying from a script. She had no comprehension of the new app. Very frustrating. It would be nice to have my updated phone number in the app so I can receive texts when my groceries are ready for pick up.
Using COVID-19 to Lie and Get App Downloads
Anonymous User e on 2020-06-01
They're telling everyone with Covid-19 suddenly refused exchanges and refunds to download the app to get the refund. You then download the app and the app tells you it can't refund the item since it's from the store and go to the store. It's even literally says in black and white in the official Walmart.com Covid-19 Return Policy to download the app for "any" returns including the ones they mention can't be done in the store. It's an unending circle that leads to absolutely no where. It's a deliberate company lie written in black and white on Walmart.com and shared by store employees to get more people to download the app. So you're using a pandemic to lie to people to get more app downloads??! Really?? So wrong. Deleting it!
Can’t even order
Foster0423 on 2020-06-01
I can only use EBT for groceries. My balance is fine and my pin is correct but every time I try to get my groceries and check out it tells me “something went wrong try again later”. So it’s a complete roll of the dice on whether or not I’ll be able to order my groceries. Sometimes it works just fine but 90% of the time it will not accept my payment. This is incredibly frustrating. Why am I able to sometimes check out just fine once in a blue moon but it takes 10 tries in 20 minutes to try to get anything ordered. I can’t go inside to get my groceries; I live with someone who is immunocompromised and so going out right now is a big no. Target does not accept ebt on their app. Please fix this so I can get my groceries.
Love but needs improvement
brittani0718 on 2020-06-01
I shop on walmart often and also would previously use the grocery app for grocery pickup. I loved both as separate apps but now that they have been combined I have the hardest time placing a grocery order. The wheel often spins forever when I try to check out and the app either closes or I have to force close it and open back up. This goes on at least 5 times before the order actually goes through. Even when it does finally go through I am not aware because it just closes on me. The only reason I know that my order was placed and card has been charged is because I get an email confirmation. Improvements need to be made to the new combination of Walmart.com and grocery app.
Love it but one problem
Kea73 on 2020-06-01
I LOVE this app. As an EBT customer single Mom with a disabled child during covid19 it has been great. However today is the first time I have been asked to submit my EBT pin before it will submit my grocery order. It keeps rejecting it saying “something went wrong “. I have turned my phone on and off, re-entered my EBT card number, and tried calling my local store several times with no answer. I am currently awaiting a call back from corporate. Can someone help me with this problem please? Is it supposed to be asking for my pin, and why isn’t it accepting my pin? It won’t let me order without the pin. Previously I was never asked for my pin.

Try MobileAction free for a week!

No credit card required.