Category Ranking History

Xoom Money Transfer Category Rankings

Review Breakdown

Xoom Money Transfer Review Breakdowns

Ad Intelligence on 3 Networks

Ad network creative preview
Network ad network icon AdMob
Media Type Video
First Seen 137 days ago
Last Seen 2 days ago
Creative Count 34

ASO Keywords

Keyword Rank
world remit 1
xoom.com 2
xoom money transfer 3
xoom 4
money transfer 5

Downloads

Jan, 2020
Worldwide
7K

Revenue

Jan, 2020
Worldwide
$0

Screenshots

Description

We get it. You want to send money to friends and family around the world, quickly and conveniently. That’s why PayPal brings you Xoom. Xoom is a fast and secure way to send money directly to banks and cash pick up locations abroad. You can even reload phones and pay utility bills in other countries right from your mobile device. We give you the power to move your money amazingly fast. Send money abroad fast Send money from your phone directly to banks, cash pick up locations, and even cash delivery services around the world. Send it again even faster Want to send money to the same person again? After the first time, simply slide to resend in seconds -- no need to fill in their recipient information all over again. Reload phones instantly Add minutes instantly to prepaid phones of your friends and family in other countries. Get text updates and access to help Never worry about the status of your transactions with text updates and access to real human customer support in multiple languages. LEGAL Limits and fees on transactions vary based on type of transaction including transaction history, payout location, payment instrument, and delivery method.

0 Installed SDK

Reviews

It was great until it got BAD.
Manujessgia on 2020-02-24
I’ve used XOOM for years, dozens of transactions without a glitch. Even started using to get money for myself when I travel to Mexico. I LOVED this service until my last trip to Mexico this past December. I sent some funds to my cousin - a little over $1K. Went with her to the location I selected only to be told it could take at least 4 hours. We could not wait that long. I had just take. For granted that all my previous transactions were ready in minutes. So I cancelled it and went somewhere else. Same thing so i cancelled and gave up. Then I receive a call from a gentleman in India wanting to verify the transactions I had cancelled. After providing my life history (for my own protection as he put it) he then asked me why I sent the funds. I said for personal reasons. He needed to know the personal reason - I was as appalled and told him it was none of HIS business. Tried to access XOOM again, went through the usual verification process to determine my identity. After answering about 15 questions the lady- from India again - asked me to send her copies of my bank statement. That was IT. I’ll never use XOOM again. NEVER.
Deceptive
Vamoosing on 2020-02-24
While I want to give them a five star because the app is easy to use, they cheat you on exchange rate. You pay a processing fee but then they give you a reduced exchange rate to so they are double dipping in fees. Beware when using this company. Example today’s USD to Brazilian Reis is 4.33. This app exchanged the money at 4.15 plus charged a fee. So the $6 fee is deceptive. To send $200 today really cost me about $25 due to the reduced exchange rate. I complained and this was their response. Keep in mind the exchange rate I mention if 4.33 has been in place for several weeks. Their 4.1 has not been an accurate ratio for over a year. “ We're sorry for the inconvenience. Xoom continuously strives to provide you with the most competitive exchange rates possible. Although there are times you may find a better rate, we believe the unmatched speed of our money transfers, our bill pay and reload services, our customer support, and low fees, makes Xoom the best overall choice for your sending needs.” Shady!!!
This outfit has serious issues!
Saint Vir on 2020-02-24
This service is pretty much useless now. Once you get into “verification hell,” you can’t get out! The questions they ask you get more and more personal and private. It sounded like their process is a phishing scam! When they asked for a copy of my bank statement (after I had answered all their “verification” questions and provided a photo of my passport), I drew the line. I will not send them a copy of my bank statement. I will never use this service again!! I asked them to cancel my account. They agreed. But they wouldn’t erase my banking data. So, I had to do something to protect my funds. What a pain in the neck!!! This serviced used to be my go-to remittance app. I have dealt with them a dozen times without any issues. I don’t know what happened. Time to find another reliable company.
This outfit has serious issues!
Saint Vir on 2020-02-24
Once you get into “verification hell,” you can’t get out! The questions they ask you get more and more personal and private. It sounded like their process is a phishing scam! When they asked for a copy of my bank statement (after I had answered all their “verification” questions and provided a photo of my passport), I drew the line. I will not send them a copy of my bank statement. I will never use this service again!! I asked them to cancel my account. They agreed. But they wouldn’t erase my banking data. So, I had to do something to protect my funds. What a pain in the neck!!! This serviced used to be my go-to remittance app. I have dealt with them a dozen times without any issues. I don’t know what happened. Time to find another reliable company.
Bad services
ml2806 on 2020-02-24
I was trying to send money to the Dominican Republic as I always send, I only have a few months with this application since I recommend it to a friend well because I am making a transfer to a new person who is not one of the ones already sent and I get on track Then they cancel my transaction because that person supposedly has another shipment in his name that ridiculously blocked my account because I must find out who sent that person or that person who calls Xoom customer service from Santo Domingo for them to be able to unlock the account that more stupid thing just sent money and recharges to my family but it is a hoax this application nobody knows how to cancel the transactions just that I have no relationship with the person who sent is something stupid.
This outfit has serious issues!
Saint Vir on 2020-02-24
Once you get into “verification hell,” you can’t get out! The questions they ask you get more and more personal and private. It sounded like their process is a phishing scam! When they asked for a copy of my bank statement (after I had answered all their “verification” questions and provided a photo of my passport), I drew the line. I will not send them a copy of my bank statement. I will never use this service again!! But they wouldn’t erase my banking data. So, I had to do something to protect my funds. What a pain in the neck!!! This serviced used to be my go-to remittance app. I have dealt with them a dozen times without any issues. I don’t know what happened. Time to find another reliable company.
WORST SERVICE EVER
DoNotUseXoom on 2020-02-24
Not only were the representatives extremely incompetent and unhelpful but they also said I couldn’t use the service to send money because they could not verify information on my account. Did I mention I was on hold for over 30 minutes because the first rep hung up on me while I was on hold and the second one, even though I had provided all verification information to the second one straight up told me after I had re verified everything that I would not be able to use xoom and that I should look for alternatives. If you need a reliable money transfer service skip this stupid company. Seriously, don’t even bother with the hassle.
Inefficient
xifudeucacete on 2020-02-24
Since paypal bought this company I’ve had a bad experience. One of my beneficiaries never changed his account information but Xoom did not transfer the money. It kept sending me messages that the transfer was delayed because they were verifying the recipient’s indo, which has been the same for the past 3 years, when I’ve been sending money to this individual with no issues. Not until I called I was informed that the transaction was declined. In the meantime I waited for the transaction to be competed for n reason. Paypal should go out of business. They are horrible. Had a bad experience with paypal before this one.
Horrible
Johnny bones87 on 2020-02-24
Horrible service, makes you verify your information every single time you log in. I called to asked why so many questions and then they asked for more information just to let mw know my account had suspicious activity. i asked what type of activity, when did these suspicions start, is my bank information affected, & THEY TOLD ME THEY CANT TELL ME ABOUT THE SUSPICIONS ON MY OWN ACCOUNT. Left me no choice but to deactivate my account. They need a better system & policies. Its like going to the mechanic, they tell you something is wrong, but that can’t tell what is it. How does that make sense?
Irritated and frustrated Irresponsible service from Xoom
prgunt on 2020-02-24
Really super irresistible service and frustrating response with poor quality service. I never and ever seen in my lifetime experience this kind very unhappy customer service and support without proper response . They wasted my valuable time,money and hopes and believes with Xoom money super late response on the process and without intimating cancelling of my Xoom account and blocking of my account in the Xoom app. Really really super frustrated to me this Xoom. They wested the customers valuable time and test the patience. Very very very poor and responsible service from Xoom .

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