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Zelle | App Report, Store and Ranking Data
Category Ranking History
Review Breakdown
Ad Intelligence on 0 Networks
No creatives found in last month for this app
Downloads
Jul, 2022
Worldwide
954K
Revenue
Jul, 2022
Worldwide
$0
Screenshots
Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.
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Reviews
Beware of Zelle Scams
Emsie919 on 2022-08-08
So- this app is great *if it works with your bank* and if you are exchanging money with someone you know and trust.
In 2020 I was moving and sold a washer to a store. They offered to pay with Zelle, which I had only used once and I honestly prefer PayPal (used for years, and offer simple support).
Anyways, the money was requested and then received *or so I thought* - it later {much later} showed that the “payment failed”.
I don’t know what the deal is, but it’s difficult trying to reach out to Zelle.
The reason I’m writing this review after the scam is because once again I am selling items on Marketplace and every scammer is saying they do the transaction through ‘Zelle’ and have someone pickup.
I don’t know whether there is a loophole with Zelle transactions, but I would strongly encourage using caution when utilizing this app with anyone that you don’t know.
Money request shows as gone through, they steal the physical item, weeks later “payment failed”.
That is my experience, I will never accept money through Zelle. The only time it worked, was when my boyfriend sent money for our vacation (I.e., someone I trust to be good for the money).
Seemed like a scam
juliaatkinson on 2022-08-08
I was trying to do a transaction with someone who was buying something off of me from Facebook marketplace. They preferred me using Zelle so I download it and went through all of the steps, everything seemed fine and good until I got an email saying the other party had to send me $400 to make my account a business account, and to receive her original payment which was only $45 I had to reimburse her $400. So basically all $445 she sent was on hold until I used $400 of my own money to reimbursed her then I would be given the $445. Other apps like Venmo that I have used I had no such issue. It makes no sense to me that we had to send $400 back-and-forth just so I can receive $45. I make $400 a week so I would have to send my whole paycheck just to receive 45? It makes no sense, it’s a horrible app, they don’t send clear and informative emails, and they don’t answer emails in a timely manner. Basically to sum that up I emailed them saying to reimbursed her all $445 and I would not be participating in spending 400 of my own money just to get 45.If I could give this app any rating it would be less than one star.
son of a
been hacked i know on 2022-08-08
If I could give it a zero I would because this ended up in my phone without my knowledge then it happens a lot if you have psycho friends or people you know that you don't even know they're psycho sometimes people but really they're in your abs and thanks for your phone so they can get things in their name under that Avenue and they're getting things in your name you gotta be careful there's a hacker the scammers get if I could give it a zero I would because this ended up in my phone without my knowledge then it happens a lot if you have psycho friends or people you know that you don't even know they're psycho sometimes if you let someone use your phone you think they're calling people but really they're in your apps and things to your phone so they can get things in their name under that app and then they're getting things in your name you Gotta be careful that's all hackers is scammers get you now there's a Zell that probably has my name on it with somebody else
Update: Security Hole! No Password Required!!! Do Not Use!
masspope on 2022-08-08
Once you set up your account it WILL NOT require a password or any kind of authentication to access your money.
You read that right. If someone borrows, steals, or hacks your phone, your bank account could be cleared out because of Zelle’s worthless security practices. They are depending on YOUR phone’s security to protect your money and shifting all responsibility to your phone.
Who knew that such a “state-of-the-art” company could design such shoddy security practices.
Even if you “log out,” you can still “log back in” without a password.
Zelle says their “security” practices are a design “feature,” not a bug. Just think about that.
They don’t care if you lose all your money. They still get paid transaction fees on the back-end, even on fraudulent transactions.
Original Review: Things get cut off, including text and buttons, making the app difficult to use. You would think a “technology-based” company would be more optimized than that.
Update: Security Hole! No Password Required!!! Do Not Use!
masspope on 2022-08-08
Once you set up your account it WILL NOT require a password or any kind of authentication to access your money.
You read that right. If someone borrows or hacks your phone, your bank account could be cleared out because of Zelle’s worthless security practices. They are depending on YOUR phone’s security to protect your money and shifting all responsibility to your phone.
Who knew that such a “state-of-the-art” company could design such shoddy security practices.
Even if you “log out,” you can still “log back in” without a password.
Zelle says their “security” practices are a design “feature,” not a bug. Just think about that.
They don’t care if you lose all your money. They still get paid transaction fees on the back-end, even on fraudulent transactions.
Original Review: Things get cut off, including text and buttons, making the app difficult to use. You would think a “technology-based” company would be more optimized than that.
Don not recommend
Katybugable on 2022-08-08
Garbage app. Horrible customer service. This is the ONLY app my aunt will use to send and receive money. I only downloaded and used it for her. I used this app MAYBE twice. Went to log in today to send my aunt money, and found out my account was restricted. Spent 30 minutes on the phone with three different people, each one stupider than the last. No one could give me a exact reason for shutting my account down, they just kept referring to the service agreement and implied I was exchanging funds for illegal activities. But they didn’t restrict the other account involved (my aunt). Seems like they pick and choose at random accounts to restrict and close and won’t give a exact reason why because they have no proof of anything. Do not waste your time downloading this app. Go to Venmo. Facebook pay. Cash app. Pay Pal. Literally anything would be better
Not happy
Cadillac 123 on 2022-08-08
Yes this is first issue I have had with Zelle and I have reach out to bank Ik this is a app. But I figured only way I may get any help like I said I went to my bank no help and I tried to called zelle no help. Ok issue is I sent $1000.00 by zelle to my wife on 7/6/22 . Found out she wasn’t set up correctly on her end. So her branch told her that my money would be sent back to me in a few days. Well it’s been 14 business days and I’ve yet to receive my money back and like I’ve said I tried calling zelle and all I got was a recording THAT DIDN HELP AT ALL SO I figured I try this way and just maybe someone can lead me in right direction if not I guess I will never use zelle again like I said I never had issues before but with this I’m very disappointed and feel like my money has been taken from me with no action what so ever
Horrible customer service
Jcurren on 2022-08-08
I’m having trouble logging into the app. Call customer service and was told I was restricted and they couldn’t tell me why and they couldn’t lift it. Now this is an app I try to use one time to pay avenger. The payment did not go through and the reason was that it said I couldn’t pay a business. I didn’t think much of it never try to use it again. Opening a new big account trying to access Zell one more time to pay another vendor and it’s just not working. Called customer service and was informed they can do nothing for me and suggested I use another pay app. I find this unacceptable considering this is something I never used
This app is NOT user friendly
MsMousiemouse on 2022-08-08
This app is not user friendly, I have tried to use it the entire day. Have had to delete my account three times trying to get it to work. There is no way “that I have found” to change debit cards being used to see it it was a banking error or a Zelle error. I have made calls to one of my banks trying to get it to work through the app and they were not able to help. Called the help desk and that was a bust even with the second level technical support.
Venmo, I just signed up and started using it, Zelle… hah, nope! Not wasting anymore time with Zelle when it is this much trouble and this much time involved to get it to work.
Worst app yet
lalo836474 on 2022-08-08
Tried creating an account and it gave me an error which logged me out and when I try to create ot again it asks for a password as if I already have an account and when I enter the password it ask for the cvc code and again error. So apparently I have an account I can’t access now. This is all of course after I had deleted my old account days prior because even back then even though I had access to my account I wasn’t able send money so they told me to delete everything including the app and start over. But nope this app is starting to look like a scam and now I’m concerned it has access to my card.