Last Updated
2021, Mar 22
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Category Ranking History

Zelle Category Rankings

Review Breakdown

Zelle Review Breakdowns

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ASO Keywords

Keyword Rank
zales 1
quickpay 2
zelle 3
cell 4
zeal 5


Mar, 2021


Mar, 2021



Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.

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The customer service is a SCAM!!!
Leeleanna on 2021-04-20
If I could rate ZERO stars, I would! Not only is this app a scam with a tremendous amount of bugs and issues, I called the “customer service” line in the Philippines to deactivate this and was tossed around from “supervisor” to “manager” for 26 MINUTES STRAIGHT because I refused to provide my 3 digit security code on my card. If you have all of my information through your computer system, why can I not verify my identity by means of my full name associated with the card, the bank associated, the last 4 digits of said card, the expiration date or what type of card it is. I work in customer service and take customers card information daily and THERE IS NO NEED TO VERIFY USING THE CVS/CVN AS THIS IS NOT TRUSTED NOR ADVISED BY BANKS. THIS IS RIDICULOUS AND AFTER BEING ON HOLD FOR 26 minutes because I’m being passed around, asking to escalate this situation I AM NOW HAVING TO REPLACE MY CARD. I have reported this to the BBB as well as my bank. TERRIBLE service!
Can’t sign in or sign up
Shon.kb3 on 2021-04-20
I’ve been using Zelle on one of my bank accounts apps for a long time now I really like how easy it makes money transferring for that account. My other bank account doesn’t have Zelle integrated within its app so I decided to download the Zelle app. As I’m trying to use the app so that I can make a money transfer. The Zelle app it won’t even go past the “enter your phone number” part. The app loads when I enter my number and afterwards it stops loading and doesn’t continue, it doesn’t crash either nothing happens afterwards. I’m just stuck pressing it over and over again to see that nothing happens. Someone help me and developers please fix this problem.
So Many Bugs
Laurita_S on 2021-04-20
I constantly have issues with Zelle. Despite keeping the app up to date, something always seems to not work properly. Most recently, I received a notification from Zelle that my payment didn’t go through, and to try again, and if it didn’t work again, to contact their support team or my bank. So, I tried again, and received the same message that it hadn’t gone through. I then checked my bank account to confirm before reaching out to support, and I had been debited twice. If you can use a different money transfer app, do so.
No longer able to access zelle transaction history
DickvvvvvRTS on 2021-04-20
I was using sell to pay employees —before my bank was a member ... then Zelle listed my bank as member BEFORE my bank was active - I list ability to use sell fir 5 months ! Now I want to get my zelle transaction . History for 2020 I cannot get access Zelle customer service said go to bank statement .... now it’s going to take me hours to search each bank statement for zelle ... try to figure out who o paid and add up transactions .... something that should have taken minutes now hours !
Jessiedesigns on 2021-04-20
Last Friday i downloaded Zelle and I sent money through Zelle to someone to pay rent... The app. First off is not user friendly. I had to send it again which led to a double send of the money so I got refunded the second portion of it and it’s not in my bank. TodAy is Wednesday and the money has not come in. It’s been a week and nothing... Like really?!? This Zelle app is connected through my bank. I’ll be sure to go OG and use cash next time.
justinbeau56 on 2021-04-20
Made one payment through the app, payment failed to go through and get locked my bank account because the thought it was fraudulent. Not only did they freeze my account, but they also said that I am banned from using zelle and to find another service. Unbelievable and ridiculous. Literally only made a $20 payment to a friend and it did this. Not worth the stress. Use Venmo instead, never had an issue with it.
Won’t work with small town banks or correctly with mobile
guesswhohatesyourproduct on 2021-04-20
I tried hooking up this stupid app through Venmo but every time it asked for my bank account, it took didn’t have either of my main banks. The time I tried it with my secondary account, it would take me to the app but not pull up any connection for a or anything like I thought it would. Just a complete waste of my time for something that was never gonna work, fix this broken thing, it shouldn’t be this hard.
Can only link one bank to your zelle account
Alicelisa13 on 2021-04-20
I have used PayPal for years. I can add as many banks and accounts to it to use. With zelle you can only link one bank and one account to it. I don’t like this at all. Seriously now if I want to use zelle with a different bank I can’t use my cell number I’d have to use email or use my husbands cell. You seriously need to change this. I will stick with PayPal. So much user friendly than this app.
Good in theory, poor in practice
Liebynight on 2021-04-20
Doesn’t work on my phone, I had my family try the app as well to see if it worked on their phones only for it to not work for them either. Customer support was more than happy to pick up the phone and immediately hang up. Waste of time to use and a waste of storage on your phone. I’d recommended using PayPal or Venmo instead.
You have to use your bank app if available
Joy Joy to the World. on 2021-04-20
I downloaded this hoping I could use this app instead of my banking app so that I didn’t have to open my bank app and risk everyone seeing how much I have in my account. When I select my bank to connect my account, this zelle app tells me that I can launch it through my bank app which is exactly what I didn’t want to do.

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