Zelle has literally fixed banking and money transferring. I can’t tell you how much of a hassle it was to buy a team member a birthday gift and collect money from everyone else. Someone wired the money from their bank and stuck me with a $15 wire fee. Another person used PayPal, but must have sent it as a business purchase because they deducted 2.75% (then I had to wait 2 days while PayPal transferred my money to my bank). One person send me a bloody check! I also transferred cash from a checking account at one of my banks to my checking account at another bank. My primary bank put a 2 day hold on MY MONEY!
When I heard that my bank now support Zelle, I was THRILLED! I set it up (both banks), did a transfer, and the money was there IMMEDIATELY! I have a tenant who pays me rent monthly (well, almost monthly) via Zelle. We both love it. I get a notification the moment he sends it. My account is credited that very moment.
Zelle has made moving money around soooooo much easier! It’s amazing that they’re able to do what banks have been either unwilling or unable to do, despite years of experience.
This app has no security. I had it on my Samsung 8 and now my iPhone 11 and if you don’t have security set up on your phone then you’re out of luck. It auto fills your phone number then you sign in and to send money it asks NO additional security questions. What is the point of setting up a password or Face ID if it doesn’t ask for it before allowing money to be sent? This is a major flaw. I don’t have this issue with any of my other money sending/receiving apps. And I called customer support all they said was to turn my phone off then back on which only worked the first use after the phone had been shut off after that it continued to auto fill and log in with no password. This is NOT a safe money sharing app.
Zelle is supposed to be integrated into my banking app but it is not. Zelle automatically directs to my banking app instead of giving an option of using the Zelle app. While this is partially an issue with my bank, there should be an option of using the zelle app to sign up/retrieve money that’s been transferred. I have a significant amount in limbo because someone decided to pay me through zelle without ensuring i had access to it. I was skeptical about yet another banking app, this is the worst I’ve experienced. At least with PayPal and Venmo you can link the accounts yourself. I really don’t see the point of zelle, many other functional money apps.
Didn’t recognize my bank, but that’s fine cuz there was a “don’t see my bank” option.
Entered my card info, then address
then it asked for card info again. at first I thought it was just a verification like how most account creations require you to put in email/password twice to actually make an account. so I put my card info in again
then it asked for address again... okay maybe it’s still just another verification?
then it asked for card info
I deleted and reinstalled the app and it still did it so this is actually garbage and I’m just gonna keep using Venmo ✌✌✌
I LOVE using Zelle when I need to, it’s dependable and very convenient. BUT there are no safety options for you to block a user or fill out something for harassment. Having a phone number constantly requesting money from me for months!! And there is no was I can block or report this person even though I personally have the number blocked in my phone/phone contacts. Very discouraging from this app that this isn’t part of the safety procedure. Definitely will delete the app and cancel my account if it continues and no help is given!
I like the concept but they apparently don’t get that you can’t have errors on financial transactions. I sent a small amount of money and got an error that said it didn’t work and to try again. I tried again and it worked fine. A couple of days later the original transaction with the error went through and they sent the money again. It worked out for me because it was a small amount of money to a friend. Not so good in other circumstances. I emailed support and never got a response.
I used to use Zelle all the time to send money and I loved it because there was no fee like other apps. But ever since an update from a while ago I can’t use my Wells Fargo card because it wants me to use the Wells Fargo app itself. Please revert back to letting us use our Wells Fargo cards though the Zelle app! The Wells Fargo account my card is under is my parents so I don’t have access to it, thus I can’t use the Wells Fargo app regardless.
This application gave me problems and issues even before registering. They never offered assistance to log in or resolve my issue. All they did was forward pre scripted emails advising they would get back to me in 2 days. Then they offered me an invalid contact number. Good thing I was locked out. I probably would have had issues with this application. Maybe they were in a rush to start their weekend. Next...
PLEASE DO NOT WASTE YOYR TIME , ENERGY OR FRUSTRATION EVEN ATTEMPTING TO DOWNLOAD THIS APP. It is LEGIT the worst mobile app out. They always have errors signing in , ALWAYS a problem receiving and sending money .. I ADVICE ANYONE READING THIS THAT THEY SHOULD NOT EVER DOWNLOAD THIS APP JUST TO COME BACK HERE AND LEAVE A MESSAGE LIKE THIS .... DONT WASTE YOUR TIME ON THIS .... SERIOUSLY!!!!!!!!!!!!
Got pigeon holed into downloading this wonky app so that I could get paid for a job I did...zero customer service and they will direct you to “call” Zelle...and then you can’t even find the number anywhere on the site. They don’t accept any of the banks I use so I had to open up a PayPal debit card...isn’t PayPal their competitor? Weird! Bottom line...it blows!