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Zelle | App Report, Store and Ranking Data
Category Ranking History
Review Breakdown
Ad Intelligence on 0 Networks
No creatives found in last month for this app
Downloads
Nov, 2020
Worldwide
517K
Revenue
Nov, 2020
Worldwide
$0
Screenshots
Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.
0 Installed SDK
No sdks found for this app
Reviews
Banking Fixed!
Keith-Chi-Town on 2020-12-04
Zelle has literally fixed banking and money transferring. I can’t tell you how much of a hassle it was to buy a team member a birthday gift and collect money from everyone else. Someone wired the money from their bank and stuck me with a $15 wire fee. Another person used PayPal, but must have sent it as a business purchase because they deducted 2.75% (then I had to wait 2 days while PayPal transferred my money to my bank). One person send me a bloody check! I also transferred cash from a checking account at one of my banks to my checking account at another bank. My primary bank put a 2 day hold on MY MONEY!
When I heard that my bank now support Zelle, I was THRILLED! I set it up (both banks), did a transfer, and the money was there IMMEDIATELY! I have a tenant who pays me rent monthly (well, almost monthly) via Zelle. We both love it. I get a notification the moment he sends it. My account is credited that very moment.
Zelle has made moving money around soooooo much easier! It’s amazing that they’re able to do what banks have been either unwilling or unable to do, despite years of experience.
No security
[email protected] on 2020-12-04
This app has no security. I had it on my Samsung 8 and now my iPhone 11 and if you don’t have security set up on your phone then you’re out of luck. It auto fills your phone number then you sign in and to send money it asks NO additional security questions. What is the point of setting up a password or Face ID if it doesn’t ask for it before allowing money to be sent? This is a major flaw. I don’t have this issue with any of my other money sending/receiving apps. And I called customer support all they said was to turn my phone off then back on which only worked the first use after the phone had been shut off after that it continued to auto fill and log in with no password. This is NOT a safe money sharing app.
Can’t access my $$$
fern lou walker on 2020-12-04
Zelle is supposed to be integrated into my banking app but it is not. Zelle automatically directs to my banking app instead of giving an option of using the Zelle app. While this is partially an issue with my bank, there should be an option of using the zelle app to sign up/retrieve money that’s been transferred. I have a significant amount in limbo because someone decided to pay me through zelle without ensuring i had access to it. I was skeptical about yet another banking app, this is the worst I’ve experienced. At least with PayPal and Venmo you can link the accounts yourself. I really don’t see the point of zelle, many other functional money apps.
If 0 stars was an option, I’d pick it.
3RT Girl on 2020-12-04
Didn’t recognize my bank, but that’s fine cuz there was a “don’t see my bank” option.
Entered my card info, then address
then it asked for card info again. at first I thought it was just a verification like how most account creations require you to put in email/password twice to actually make an account. so I put my card info in again
then it asked for address again... okay maybe it’s still just another verification?
then it asked for card info
then address
then card
then address...
I deleted and reinstalled the app and it still did it so this is actually garbage and I’m just gonna keep using Venmo ✌✌✌
Blocking/harassment
LeilaChasesRainbows Stewart on 2020-12-04
I LOVE using Zelle when I need to, it’s dependable and very convenient. BUT there are no safety options for you to block a user or fill out something for harassment. Having a phone number constantly requesting money from me for months!! And there is no was I can block or report this person even though I personally have the number blocked in my phone/phone contacts. Very discouraging from this app that this isn’t part of the safety procedure. Definitely will delete the app and cancel my account if it continues and no help is given!
Warning: double charges
peter$5678 on 2020-12-04
I like the concept but they apparently don’t get that you can’t have errors on financial transactions. I sent a small amount of money and got an error that said it didn’t work and to try again. I tried again and it worked fine. A couple of days later the original transaction with the error went through and they sent the money again. It worked out for me because it was a small amount of money to a friend. Not so good in other circumstances. I emailed support and never got a response.
Please put Wells Fargo back on
Lanadelrey00 on 2020-12-04
I used to use Zelle all the time to send money and I loved it because there was no fee like other apps. But ever since an update from a while ago I can’t use my Wells Fargo card because it wants me to use the Wells Fargo app itself. Please revert back to letting us use our Wells Fargo cards though the Zelle app! The Wells Fargo account my card is under is my parents so I don’t have access to it, thus I can’t use the Wells Fargo app regardless.
Poor service
Monica#45 on 2020-12-04
This application gave me problems and issues even before registering. They never offered assistance to log in or resolve my issue. All they did was forward pre scripted emails advising they would get back to me in 2 days. Then they offered me an invalid contact number. Good thing I was locked out. I probably would have had issues with this application. Maybe they were in a rush to start their weekend. Next...
Thumbs down
The worst and I mean WORST Mobile bank app
jo no e on 2020-12-04
PLEASE DO NOT WASTE YOYR TIME , ENERGY OR FRUSTRATION EVEN ATTEMPTING TO DOWNLOAD THIS APP. It is LEGIT the worst mobile app out. They always have errors signing in , ALWAYS a problem receiving and sending money .. I ADVICE ANYONE READING THIS THAT THEY SHOULD NOT EVER DOWNLOAD THIS APP JUST TO COME BACK HERE AND LEAVE A MESSAGE LIKE THIS .... DONT WASTE YOUR TIME ON THIS .... SERIOUSLY!!!!!!!!!!!!
Terrible app
pjordanquern on 2020-12-04
Got pigeon holed into downloading this wonky app so that I could get paid for a job I did...zero customer service and they will direct you to “call” Zelle...and then you can’t even find the number anywhere on the site. They don’t accept any of the banks I use so I had to open up a PayPal debit card...isn’t PayPal their competitor? Weird! Bottom line...it blows!