ZOOM Cloud Meetings | App Report, Store and Ranking Data

Before I get to the features part, a company cannot get higher than a one rating when I have a business account of 300 participants and get zero tech-support. 1) many bad programming design choices, such as, when u want to share a portion of ur screen, u don’t get to set it up first before it goes live. The green box doesn’t show up until u share. They need to give u the ability to set up the share before u go live! Duh! 2) waiting room is great, except that u can only “text chat” with the person before letting them in. There needs to be a video preview so u can verify who it is. 3) breakout rooms is nice, but again it falls flat because of the MAJOR design problem. When u assign someone to a breakout room all programming restrictions/security go out the window. You no longer have control over a person. You can’t even remove them from the breakout room or even remove them from the meeting. So if someone misbehaves too bad, they’ve ruined ur meeting. You have to end it for everyone. You can’t even assign them to a different room if they exit to the main room first. They have to go back into the room they came from and then u can reassign them. Really? 4) this is probably more user error but the notification that someone wants to chat with u should be larger, or pop out to a window, bring focus to the notification some way better. We have people that seem to miss it all the time. And especially when in the waiting room. We aren’t even sure this works because no one has seen the notification to respond. 5) if u use breakout rooms you cannot use remote control. Why??? 6) zoom gets confused sometimes. After the new upgrade to version 5, we started noticing that zoom swapped the screen designations (1 and 2), for our host person using two monitors. That cause the host to share the wrong screen several times until we figured out what was happening. Windows had the right designation so it was a zoom problem again. Only rebooting the machine would fix it. Unacceptable! 7) also during share if u already have ur app or program setup to share and it already in full screen mode forget it, zoom won’t recognize it, it will not show up as an option to share. Should I go on and on. We found this program to have very bad design or decision making on features and how they operate which caused us to question the intelligence of the team of developers! Not to mention it was very discerning to find out that the company is considered a possible Chinese spy by the government of the USA.

for online schooling my daughter would Zoom. sometimes, random times of the day, during her classes she would be downstairs. i would ask her why and she would tell me that it’s not allowing her in the meeting. she said she contacted her teachers and they said she can skip but she needs to make up the work. i would sit with her at the table from 1 pm when she got out of school to 8pm once we were done doing work. she would complain on how she needed to be in school and i of course agreed with her. even on our vacation to florida we tried it at the hotel and it still wasn’t working. i would send her over to my fathers house during the school day to see if her zoom would work there. nope. tried multiple ways of getting her on the meetings and it wouldn’t work. this isn’t seeming like our problem. more like zooms problem. zoom works for my husband and i but not my daughter. luckily my other daughter is already in college so we don’t have to worry about that. but still, zoom will be a no-go for me. rather be using facetime.

I either have to manually enter the meeting but if it’s locked I cannot use it on my iPad, it puts my in a never ending loop of logging in through Google and then saying I need to log into the app but does not let me enter the information so I try to log in through Google but won’t let me enter the room that way so I have to use my computer which doesn’t have video/mic functions which is really annoying for class. I also can’t use the website since it just automatically transfers me to the app which is useless.

Literally nothing I’m googling is making this work anymore. There’s a link for class and when I click the link it says invalid address but when I click he link on the chrome book it takes me straight to the class. IT IS NOT INVALID. And before the invalid error it was saying go to setting and allow camera and microphone permissions but nothing in setting indicated it was not allowed. This is a headache.

Everyone had their cameras on, but the minute I turned mine on the host turned off. I was new listening and attempting to learn and I get shut off. So RUDE and unprofessional. I wasn’t doing anything that others weren’t doing as well. Never again. Could be cause it’s a bunch of old people, but you’d think they would be more understanding to someone new on zoom. Don’t recommend this meeting time.