If you need to regularly join a meeting via phone audio, you might just throw your phone against the wall because of Zoom’s HORRIBLE user experience.
Specifically if you joined on a computer and want to connect audio via phone call:
1) It takes so much unnecessary time to do so. You have to call the number, type the meeting id, type the meeting passcode, type the participant id. ADD A QR CODE. Save me typing in 4 sequences of 30+ numbers for EVRY meeting I join!! What is this 2010? ADD A QR CODE. Please! Please just do it. On the tab that says ‘join via phone audio?‘ ADD A QR CODE. Just do it. Please. It’d be a MAJOR upgrade.
2) if joining a meeting that hasn't been opened by the host yet, forget it! A) the time it takes for my computer to join the meeting and then display my participant id so I can connect via phone is GREATER than the time the Zoom phone call gives you to input the participant id, meaning I get prompted to input participant id *wait bc i don’t have a participant id yet* then am told I didn’t input a participant id (grrr.. it’s because of YOU!), then I get prompted to input meeting passcode, I input that, and then I have to input my participant id because by that time my computer’s joined the meeting and finally shows the participant id. This may sound confusing, but if you try joining a meeting via phone audio that hasnt started and you want to connect your computer video with your phone call, it will take you doing so ONE TIME to see the blatantly awful user experience I am talking about.
B) the waiting room music when a call hasnt started yet. FOR THE LOVE OF GOD, give me a “press one for silence if you don’t want to listen to our god-awful quality waiting room music that makes people want to commit violence.” Do not force me to listen to terrible sounding music. Users cannot just turn the volume down, because then you wouldn’t notice when the meeting starts. It’s up to companies to give the user the choice!! Otherwise it’s completely non consensual noise torture!
Reduce violence across the world by fixing your horrible user experience for people who connect to audio via phone when they join a Zoom on their computer.
Hello, I’m writing this review because I’ve noticed some problems I’ve had on zoom, and I just wanted the developers to see this.
I like zoom overall, it’s easy to meet with people and chat with them, and a lot of my friends use it. One problem I have is that if you don’t have Zoom Pro, you can only have a meeting that is 40 minutes, and then the call automatically ends. It’s very annoying to be on a call with friends and then have it cut off. Also, I have two classes on Zoom and both teachers live in Morocco. In Morocco they don’t have the 40 minute limit, and it’s very infuriating to say to them that they have to rejoin the meeting when it ends (and I don’t know Arabic that much, even though they understand French like I do) , and it cuts into my class time, so that makes my class longer.
Another problem I’ve been having is signing into my gmail account on zoom. During Covid, my school gave out school emails that work with zoom for our online class, and it’s not meant to text others with. But I can’t sign into zoom using my personal gmail account, because apparently I’m too young or something like that. I would like to be able to sign into my gmail account because the school accounts go on record and can be tracked, plus some kids on zoom text inappropriate things (or they used to) and the school can see that.
Overall I like zoom because it’s super easy to text and have a meeting with someone rather than use email. Or iMessages, which some of my friends don’t have. If you have experienced the same struggles I listed in the reasons above, then you’re not the only one who’s having this problem, so hang in there because it might be many people who are experiencing this.
Sorry this review is super long, I just had a lot to say!
Anyways thanks for reading this! (Whoever you are).
Closed captioning, Live Transcription or Live Caption….none of them available to Zoom on my Mac or my new iPad Pro natively for Zoom. Other meeting platforms seem to enable them natively, like Google Meet, Doxy or FaceTime uses Live Caption natively. It would be very helpful if Zoom offered the ability in the native app and not require it be enabled by administrators of organizations or by meeting organizers. That strategy has been playing out so well when they try to figure out how to enable it and the people that require the technology have to suffer without it for weeks after the request from meeting organizers (like me).
Being forced to use Zoom for 3 years now has been a nightmare. The security flaws, the constant updates, the increasingly convoluted interface, all these things have made me much prefer FaceTime and discord. A video call app shouldn’t have as many settings as this. There’s a bunch but then even more online. The mobile version is even worse than the desktop version. It’s hard to see everything u need to see at once. Chatting is tedious bc it keeps turning on Direct Messaging. If u don’t have to use it, don’t. Zoom, please if u read this, please simplify things.
I just need to be able to delete comments by others and remove request to invite. Was able to do so in older version. Now ounce you send an invite, or someone sends a Dumb comment it is stuck there all with there chat history even after you remove them from group. Come on Zoom the admin has to remain ,in complete control of the groups at all time. If we don’t want to see a comment or contact we should be able to remove them and all the history for that one person in the group. And not be forced to see it forever.
I work from iPad Pro 5th gen Unable to turn off center stage feature on Zoom, otherwise center stage feature is otherwise toggled on/off as needed in other apps. Apple says it a Zoom problem; Zoom doesn't seem to want to acknowledge it. Contacted support, received no response, and my ticket was marked as solved. Previous reviews on their site from others with other O/S have the same problem with Zoom. Zoom knows about problem. Zoom can do better!
Very upset because Zoom was working on the kids IPads that they receive their tela therapy via zoom and this week their device is no longer compatible. Please fix this issue so that my kids can continue to receive the therapy they need without buying new over priced devices when the devices that have work perfectly fine. Your modified system that is preventing them from success. Zoom will not even load in safari. PLEASE HELP TO FIX THIS!!!
What kind of half baked app doesn’t have calendar integration with Apple - and / or requires desktop set up? Seriously - if this wasn’t the one most companies chose during the pandemic who would use it? Since everyone has gotten with the program on Video meetings - anyone who integrates more effectively with Apple or mobile devices should have a chance to knock this “too big to fail” app as long as they tie off HIPAA compliance.
Me and my friend call but it said that we have a limited time of 30 minutes then we have to rejoin, ok that’s fine. BUT THEN, it kept limiting the time to shorter amounts of minutes. so then we start a stopwatch and it went on for seven minutes. Yeah that’s barely nothing. I mean come on zoom. People only used you in 2020. You should just be thankful that people are using you now you worthless piece of crap.
And why cannot I find annotate when there is no toolbar on my iPad Zoom. It keeps directing me to use the app but the app only shows limited tools. I am trying to do 10 things in 5 minutes for a virtual position I really want. No wonder I failed the first time. I could not do what I needed to do in a timely manner and on my iPad this in NOT user friendly.