Frequently Asked Questions
We update our data every day, so you always have up-to-date information to make important app marketing decisions.
We have built our platform to be as intuitive as possible, so no special training is required. However, if you do have questions, we provide useful tutorial videos inside the platform. We have also built Mobile Action Academy to teach you the finer points of App Store Optimization and app marketing. Our Customer Success team is also available to you at any time, simply click on the conversation bubble in the lower left corner of any page on our website.
Our free trial allows you to track 5 keywords and examine both Apple App Store and Google Play Store apps. If you need to track different keywords, simply delete a keyword and add another one. You can also use our App Analytics and Recommended Actions modules. We also include our Competitor Analysis module at no cost and you can track unlimited apps inside that module.
Sure, no problem. When you downgrade or cancel your account, your current plan will be in effect until your current billing cycle ends. When you upgrade, your new features will be available immediately and you will be billed the difference between your current plan and your upgrade.